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Peer Support

Shipping Zones

You can find this section under Shipping > Shipping Zones in the IRP Admin left navigation menu.

You use Shipping Zones to collect Shipping Countries into groups, which are then used in Shipping Rules.

Shipping Zones must contain one or more countries, which are usually grouped by region. These are typically defined by couriers in order to set shipping prices for countries within a certain geographical area. When you are organising shipping with a courier, the courier should provide you with a list of costs and weight ranges for either individual countries or a group of countries.

For example, Parcelforce group countries/regions as follows:

  • Zone 1: England, Wales, Scotland (Excluding Highlands)
  • Zone 2: Scottish Highlands and Islands
  • Zone 3: Northern Ireland, Isle of Man and Isles of Scilly
  • Zone 4: Channel Islands
  • Zone 5: Republic of Ireland
  • Zone 6: Netherlands, Belgium, Luxembourg
  • Zone 7: France, Germany, Denmark
  • Zone 8: Italy, Spain, Portugal, Greece
  • Zone 9: Rest of Europe
  • Zone 10: USA, Canada
  • Zone 11: Far East, Australasia
  • Zone 12: Rest of the World

To use all of these Parcelforce services, you would create a separate Shipping Zone for each region and add the corresponding countries to each one. For example, Zone 6 would contain the Netherlands, Belgium and Luxembourg, Zone 11 would contain each country in the Far East and Australasia regions and so forth. The courier should be able to provide an exact list of the countries that belong to each Zone.

ShippingZones.aspx page

The ShippingZones.aspx page appears as follows:

IRP Admin image

This shows the following details:

  • ID: The unique IRP identifier for this Shipping Zone, created automatically by the IRP.
  • Zone Name: The configured name of the Shipping Zone.
  • Member Countries: The countries that are part of this Shipping Zone.
  • Number of Member Countries: The total number of countries that are part of this Shipping Zone.
  • [Delete check box]: Check this box to select a Shipping Zone for deletion. Subsequently, click the Delete Selected Shipping Zones button.
  • Edit: Click this button to make changes to a Shipping Zone configuration. For more details, see How To Add or Edit a Shipping Zone.

Overview video

Note: Currently videos are not maintained in line with each software release and therefore features may work slightly differently from the way they are shown.

How To Guides (1)

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How To Add or Edit a Shipping Zone

To add or edit a Shipping Zone, follow these steps:

  1. Go to Shipping > Shipping Zones in the IRP Admin left navigation menu.
  2. To add a new Shipping Zone, click the Add New Shipping Zone button at the top of the screen.
    To edit an existing Shipping Zone, click the Edit button at the right side of the Shipping Zone that you want to edit.
  3. Enter or edit the following details:
    SettingDescription
    Shipping Zone ID The unique IRP identifier for this Shipping Zone. This is generated automatically when adding a Shipping Zone.
    Zone Name Enter the Name of this Shipping Zone. If creating Zones for different couriers it is best to include the Courier Name, for example Parcelforce – Zone 3, DPD – Euro Zone 1, UPS – Zone 51, and so forth.
    Description Enter the IRP Admin description for this Shipping Zone. Note that the description does not appear on the front end and is used for administration purposes only.
  4. When inserting a Shipping Zone, click the Insert Shipping Zone button to save the details. If successful, the following message will appear:
  5. Highlight the Non-Member Countries that you want to add as Member Countries and click the Add button. This will add these countries to the Member Countries list for this Shipping Zone. You can remove Member Countries from the Zone by highlighting the countries that you want to remove and clicking the Remove button.
  6. When you have entered or edited all of the details, click the Update Shipping Zone button. The Shipping Zone will appear in the main grid on the ShippingZones.aspx page.
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