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CR - 68 results in Knowledge Base

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Crawlers
Security
All new bots or crawlers that visit your site will be recorded in IRP Admin and flagged as either 'good' or 'bad' based on whether they follow the...
Published: 20 Jul 2020
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Create A New User (EPOS)
EPOS
This topic describes how to create users for the IRP EPOS.
Published: 03 Aug 2020
View
Potential Crawlers
Security
The Potential Crawlers page lists any IP addresses that may be Crawlers according to the values of related Application Settings.
Published: 18 Aug 2020
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Auto Approve Criteria
Orders
This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against.
Published: 08 Apr 2021
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Change Encryption Keys
Security
This section is managed internally by your IRP Agency.
Published: 20 Jul 2020
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API - Creating Signatures
Server Management
Before you can authenticate with the API to gain an Authentication Token, you need to create a Signature.
Published: 02 Apr 2021
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Site Scripts
Site Scripts
The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...
Published: 11 Oct 2021
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Subscriptions
Subscriptions
Published: 08 Apr 2024
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Scripts
PPC & SEO
You use this section to add more than one Google Conversion Tracking Script to the IRP (the Order Confirmation Page after a customer has completed...
Published: 15 Sep 2020
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Local Payment Method Accounts
Payment Processing
Here is where you add the Worldpay XML Password, Installation Id, MAC Secret and other details for your Alternative Payment Methods (APMs). This is...
Published: 23 Apr 2021
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Klarna Accounts
Payment Processing
Klarna is an increasingly-popular 'buy now, pay later' finance option. According to Klarna, partnering with them is the best way to boost sales and...
Published: 26 Oct 2020
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Home Page Content
Interface & Design
Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.
Published: 04 Nov 2020
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Custom Content Pages
Interface & Design
You can create web pages that are specific to your company using the Custom Content Pages section of IRP Admin. These pages are translatable into...
Published: 21 May 2021
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Custom Product Lists
Interface & Design
You can use this section to create customised product lists and criteria lists. You can create separate lists for different countries and restrict the...
Published: 20 May 2021
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Help Topics
Site Help
You create Help Topics a level below Help Categories. Help Topics contain the detailed help information.
Published: 26 Feb 2021
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Ad-Hoc Labels
Shipping
You use the Ad-Hoc Shipping Labels section to create Shipping Labels for any situation other than orders.
Published: 18 May 2021
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Stock Suppliers
Stock Control
You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders.
Published: 02 Apr 2021
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Stock Takes
Stock Control
You use this section to view details of completed and in-progress stock takes in any of your stock locations. You also use this screen to create new...
Published: 02 Apr 2021
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Stock Control Overview
Stock Control
To make the most of the IRP stock control features, follow the steps described in this topic.
Published: 03 Sep 2020
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Models (Translations)
Interface Translations
Model translations translate the model description that is visible on the model page into alternative languages.
Published: 30 Mar 2021
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Vouchers
Promotions
This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.
Published: 25 Oct 2021
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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 26 Oct 2021
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 13 Oct 2021
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Catalogue Profiles
Customers
If you send out product catalogues to customers, you can use the Catalogue Profiles section to create and update the profiles to which customers can...
Published: 19 Oct 2021
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Overview (Customers)
Customers
The Overview screen presents you with a summary of customer information.
Published: 14 Sep 2020
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 05 Jul 2021
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Categories
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...
Published: 07 Apr 2021
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Image Processing
Products
The Image Processor can be used to Copy or Process and Create images in your IRP Admin. This allows you to perform multiple processes on an image...
Published: 11 Oct 2021
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Kits
Products
Kits can be used to create Product Packages, incorporating multiple products into a single model. For example, a cycling kit could consist of a...
Published: 22 Oct 2021
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Models
Products
Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...
Published: 18 Aug 2023
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Overview (Products)
Products
The Products Overview screen presents you with a summary of product information.
Published: 07 Apr 2021
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API - API Keys
Server Management
You use this section to enable API Request Handling, generate secure API Key-Shared Secret pairs to 'sign' and verify each message, and to ensure that...
Published: 10 Aug 2020
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Brand Campaigns
PPC & SEO
Brand campaigns are set up to be focused primarily on the Brands and Products listed on your IRP. Brand campaigns allow you to create a structure that...
Published: 03 Nov 2020
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Brands
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Brands are used to group models by...
Published: 14 Oct 2021
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Make A Sale (EPOS)
EPOS
This topic describes how to make a sale using the IRP EPOS.
Published: 21 Oct 2020
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Issue Vouchers (EPOS)
EPOS
This topic describes how to issue vouchers using the IRP EPOS.
Published: 03 Aug 2020
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Import Mailing List
Data Imports / Exports
You use this section to import mailing lists in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large...
Published: 01 Apr 2021
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B2B Overview
Trade Site
By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...
Published: 20 Oct 2021
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Customers (Trade Site)
Trade Site
In this section of the Trade Site area of IRP Admin you can vew details of your Trade (B2B) Customers.
Published: 13 Oct 2021
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Trade Promotions
Trade Site
This section is an extension of the B2C Promotions Engine, implemented within the Trade platform. The section contains all the necessary features to...
Published: 31 Mar 2021
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Interventions
Interventions
You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...
Published: 31 Mar 2021
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Bulk Operations
Products
Bulk operations allow for a number of tasks to be completed at the same time.
Published: 07 Jul 2020
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 04 Oct 2023
View
Reload Settings
Application Settings
You use the Reload Settings section to reload certain changes that have been made to the site.
Published: 30 Mar 2021
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Navigation Settings
Application Settings
You use the Navigation Settings section to define settings for the top and bottom navigation, left and right navigation, home pages and the attributes...
Published: 12 Oct 2021
View
Shipping Settings
Application Settings
You use the Shipping Settings section to define general settings for shipping and specific settings for Parcelforce and Royal Mail.
Published: 08 Jul 2020
View
Telesales Overview
Telesales
Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...
Published: 31 Mar 2021
View
Reports
Programming Utilities
Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...
Published: 15 Oct 2021
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SQL Editor
Programming Utilities
This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...
Published: 20 Jul 2020
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 19 Oct 2021
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