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Country Restrictions
Live Chat
You use this page to enable or disable the Live Chat feature for specific countries.
Published: 08 Oct 2021
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Country Specific Payment Settings
Payment Processing
You use this page to enable or disable each of your payment methods on a per-country basis. You can also define the order in which payment methods...
Published: 14 Sep 2020
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Klarna Accounts
Payment Processing
Klarna is an increasingly-popular 'buy now, pay later' finance option. According to Klarna, partnering with them is the best way to boost sales and...
Published: 26 Oct 2020
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Local Payment Method Accounts
Payment Processing
Here is where you add the Worldpay XML Password, Installation Id, MAC Secret and other details for your Alternative Payment Methods (APMs). This is...
Published: 23 Apr 2021
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Amazon Pay Accounts
Payment Processing
The Amazon Pay Accounts page shows details of all the Amazon Pay Accounts in your system.
Published: 11 Oct 2021
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PayPal API Accounts
Payment Processing
To accept PayPal payments, you must set up your PayPal API Account in your IRP Admin.
Published: 09 Sep 2020
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Product Discounts
Price Adjustments
You use the product discount section to discount products in bulk by a specified percentage.
Published: 01 Apr 2021
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 19 Oct 2021
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Issue Discounts (EPOS)
EPOS
This topic describes how to issue discounts using the IRP EPOS.
Published: 03 Aug 2020
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Shipping Zones
Shipping
You use Shipping Zones to collect Shipping Countries into groups, which are then used in Shipping Rules. Shipping Zones must contain one or more...
Published: 13 Apr 2021
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 13 Oct 2021
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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 26 Oct 2021
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Live Chat Active Sessions
Live Chat
Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 25 Oct 2021
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Tax Rates
Products
You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country.
Published: 10 Dec 2020
View
Shipping Overview
Shipping
You use the Shipping section in IRP Admin to define the Shipping Countries, Methods, Zones, Rules and Restrictions that will be used in your IRP.
Published: 18 May 2021
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Geo Location
Integration
You can use Geo Location Import to apply Country and Currency user settings automatically when a customer visits your site.
Published: 19 May 2021
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Promotions
Promotions
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...
Published: 11 Oct 2021
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Shipping Restrictions
Shipping
You use the Shipping Restrictions section to restrict the delivery of particular brands or categories to customers in specific countries. You can...
Published: 07 Apr 2021
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Amazon Pay Settings
Payment Processing
The Amazon Pay Settings page is where you can configure currencies, countries and other settings for the Amazon Pay Integration feature.
Published: 11 Oct 2021
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Accepted Payment Method Icons
Payment Processing
You use this section to upload and manage images for the payment methods that you accept. You can upload separate images for desktop, mobile and trade...
Published: 16 Sep 2020
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Trade Promotions
Trade Site
This section is an extension of the B2C Promotions Engine, implemented within the Trade platform. The section contains all the necessary features to...
Published: 31 Mar 2021
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Monthly Statistics
Statistics
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...
Published: 29 Mar 2021
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Traffic Sources
Orders Tracking
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...
Published: 07 Jul 2021
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Shipping Settings
Application Settings
You use the Shipping Settings section to define general settings for shipping and specific settings for Parcelforce and Royal Mail.
Published: 08 Jul 2020
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Live Chat Search
Live Chat
This page displays the Complete / Unanswered Chat sessions that are no longer active.
Published: 15 Oct 2021
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Custom Product List Templates
Interface & Design
This functionality allows you to display Custom Product Lists differently by providing template HTML which specifies where the list itself begins and...
Published: 19 Oct 2021
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eBay
Marketplaces
This section is where you view, add, manage and delete eBay Marketplaces on your IRP.
Published: 07 Apr 2021
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Trade Vouchers
Trade Site
This section allows you to create and edit vouchers for use by trade customers.
Published: 02 Sep 2020
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Offer Status Content
Products
The Offer Status Content page shows all model Offer Statuses, their associated icons and the number of models currently under each Status.
Published: 03 Sep 2020
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Understanding Card Payments On The IRP
Payment Processing
This topic provides an overview of Card payments on the IRP.
Published: 08 Apr 2021
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B2B Overview
Trade Site
By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...
Published: 20 Oct 2021
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Customers (Trade Site)
Trade Site
In this section of the Trade Site area of IRP Admin you can vew details of your Trade (B2B) Customers.
Published: 13 Oct 2021
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Invoice Templates
Trade Site
You use this section to configure customised invoices for different Trade Customers.
Published: 31 Mar 2021
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Price Lists
Trade Site
You use this section to configure customised price lists for different groups of Trade (B2B) Customers.
Published: 15 Sep 2020
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Trade Navigation
Interface & Design
You use this section to define the primary navigation structure on your Trade (B2B) website, including your top tabs, left navigation and bottom...
Published: 19 May 2021
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Order Sheet Templates
Orders
You use this section to create HTML-based order sheets for Retail Orders, Trade Orders or both.
Published: 08 Mar 2021
View
Order Settings
Application Settings
You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.
Published: 30 Mar 2021
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Stock Suppliers
Stock Control
You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders.
Published: 02 Apr 2021
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Mailing List Settings
Application Settings
You use the Mailing List Settings section to define basic Mailing List settings and Mailing List Confirmation Email settings.
Published: 30 Mar 2021
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Navigation Settings
Application Settings
You use the Navigation Settings section to define settings for the top and bottom navigation, left and right navigation, home pages and the attributes...
Published: 12 Oct 2021
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Import Reviews
Data Imports / Exports
You use this section to import product reviews in bulk to the IRP. This is a useful feature in IRP as it allows you to import large numbers of reviews...
Published: 01 Apr 2021
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Mobile CSS Stylesheet
Interface & Design
You use this section to modify the entire stylesheet for the mobile version of your website, as held on the file system. Any changes that you make...
Published: 11 Oct 2021
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Stock Locations
Stock Control
You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...
Published: 14 Oct 2021
View
Overview (Orders)
Orders
The Orders Overview screen is where to go to assess the overall, high-level status of all orders in your system.
Published: 08 Sep 2020
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Custom Content Pages
Interface & Design
You can create web pages that are specific to your company using the Custom Content Pages section of IRP Admin. These pages are translatable into...
Published: 21 May 2021
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Amazon Integration Overview
Marketplaces
Here are the steps that you need to follow to make the most of the IRP’s Amazon Marketplace feature.
Published: 07 Apr 2021
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Amazon
Marketplaces
You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download.
Published: 12 Oct 2021
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Loyalty Schemes
Loyalty Schemes
The Loyalty Scheme system has been created with loyalty bands in mind, e.g. BRONZE - 5% off, SILVER - 10% off and GOLD - 15% off. Loyalty schemes can...
Published: 28 Apr 2021
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Orders
Orders
Here you can view Order details for all Orders contained within your IRP.
Published: 11 Oct 2021
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Currencies
Payment Processing
There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...
Published: 23 Jun 2021
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12
Live Market Data
Today v Yesterday 0.13%
March 2024 v March 2023 7.65%
YTD 2024 v 2023 14.69%
Arts and Crafts 0.36%
Baby & Child 0.69%
Cars and Motorcycling 1.03%
Electrical & Commercial Equipment 0.05%
Fashion Clothing & Accessories 0.60%
Food & Drink 0.05%
Health and Wellbeing 0.60%
Kitchen & Home Appliances 0.95%
Pet Care 0.08%
Sports and Recreation 0.06%
Toys, Games & Collectables 0.95%
NI ECOMMERCE REPORT - HIDDEN IN PLAIN SIGHT?
NI REPORT - HIDDEN IN PLAIN SIGHT?
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