Notifications
You currently have no notifications!
Is Urgent - 122 results in Knowledge Base
Sort:    View:
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin user accounts. In order for users to access IRP Admin, they need to have an Admin user account.
Admin Users
Published: 08 Aug 2019
View
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is unlikely that you will need to amend many of them as they are included so that an expert can fine-tune your IRP-based website.
Application Settings
Published: 03 Jul 2019
View
Banners
You use the Banners section to add banners, graphics and images to your IRP.
Interface & Design
Published: 08 Jul 2019
View
Common Tasks
You can set up common tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone to log in and perform the tasks manually.
Common Tasks
Published: 13 Aug 2019
View
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Customers
Published: 08 Aug 2019
View
Email Campaigns
Email marketing is a great way to promote sales through your website. Sales conversion from email marketing is generally much higher compared with other internet marketing strategies.
Email Marketing
Published: 16 Aug 2019
View
Home Page Content
Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.
Interface & Design
Published: 08 Aug 2019
View
Live Support Active Sessions
Live Support offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a country-by-country basis.
Live Support
Published: 22 Aug 2019
View
Bulk Operations
Bulk operations allow for a number of tasks to be completed at the same time.
Products
Published: 08 Aug 2019
View
Categories
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and group products in your admin.
Products
Published: 08 Aug 2019
View
Kits
Kits can be used to create Product Packages, incorporating multiple products into a single model. For example, a cycling kit could consist of a bicycle, helmet and water bottle.
Products
Published: 08 Aug 2019
View
Models
Models are the products that you will sell on your website. Each Model must be assigned a Brand and Category so it is important to add all required Brands and Categories before creating Models.
Products
Published: 08 Aug 2019
View
Stock Notifications
A stock notification provides the option for visitors to receive an email alert when an out of stock item comes back into stock.
Products
Published: 23 Aug 2019
View
Tax Rates
You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country.
Products
Published: 23 Aug 2019
View
Reviews
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them to ask a question regarding the model.
Reviews
Published: 02 Jul 2019
View
Search History
The Search History section displays all the terms that have been searched for on the front end of the web site.
Search
Published: 24 Oct 2018
View
Loyalty Schemes
The Loyalty Scheme system has been created with loyalty bands in mind, e.g. BRONZE - 5% off, SILVER - 10% off and GOLD - 15% off. Loyalty schemes can be based off RRPs or Price.
Loyalty Schemes
Published: 21 Jun 2019
View
Orders
Here you can view Order details for all Orders contained within your IRP.
Orders
Published: 08 Aug 2019
View
Languages
You use the languages section to define how many languages are active on your IRP website. There are 124 languages in the system.
Languages
Published: 13 Aug 2019
View
Currencies
There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other currencies are there as a close guide price.
Payment Processing
Published: 21 Aug 2019
View
Admin User Groups
All access to IRP Admin is granted through the Admin Users section. Initially you should set up an administrator user group. This will be the parent group of all subsequent groups.
Admin Users
Published: 08 Aug 2019
View
Card Processors
To accept card payments, you must set up a Card Processor in your IRP Admin.
Payment Processing
Published: 21 Aug 2019
View
Card Types
Card types are the different types of card that can be used to place orders on your site. A list of currently-available card types is normally imported into your IRP during deployment.
Payment Processing
Published: 21 Aug 2019
View
Vouchers
This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.
Promotions
Published: 08 Aug 2019
View
Headers & Footers
You can create email headers and footers to customise the appearance of emails being sent to your customers.
Email Marketing
Published: 16 Aug 2019
View
Email Profiles
Email profiles hold the list of customers who are currently subscribed to receive mails containing certain information.
Email Marketing
Published: 16 Aug 2019
View
Dropped Baskets
The Dropped Baskets page displays a list of baskets that have been abandoned by customers for a specified number of days.
Email Marketing
Published: 16 Aug 2019
View
Feeds
Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for items to find your products.
Feed Management
Published: 14 Jun 2019
View
Traffic Sources
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have the potential to maximise your sales using insights and strategies specific to your particular retail sector.
Orders Tracking
Published: 21 Jun 2019
View
PPC Admin Overview
For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming, error-prone job that usually results in search term bidding being out of sync with inventory. You use the PPC & SEO section to upload pre-built Campaigns, Ad Groups, Keywords and Text Adverts in a format suitable for the Google AdWords Editor.
PPC & SEO
Published: 27 Feb 2018
View
Price Adjustments
You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand and category combinations, then entering a discount percentage.
Price Adjustments
Published: 30 Jul 2018
View
Product Discounts
You use the product discount section to discount products in bulk by a specified percentage.
Price Adjustments
Published: 30 Jul 2018
View
Questions & Answers
Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.
Questions & Answers
Published: 31 Jan 2018
View
Brands
You use the Brand Translations section to translate particular brand descriptions within the IRP into different languages.
Interface Translations
Published: 08 Aug 2019
View
Models
Model translations translate the model description that is visible on the model page into alternative languages.
Interface Translations
Published: 08 Aug 2019
View
Telesale Prompts
You use telesales prompts to display information or questions at specific stages of the telesales order process. They remind Admin users who are placing telesales orders to ask questions or clarify certain pieces of information.
Telesales
Published: 07 Feb 2018
View
System Emails
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific times.
Email Marketing
Published: 16 Aug 2019
View
Site Scripts
The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please contact your Account Manager with script details and the proposed use case.
Site Scripts
Published: 04 Jul 2019
View
Jobs
You use the Jobs section to advertise the current job vacancies within your company.
Jobs
Published: 30 May 2017
View
Private Sales
You can use private sales to create focused sales, targeted at specific customer demographics.
Private Sales
Published: 30 Jul 2018
View
Shipping Countries
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific countries, to set country-specific CSS and to set Tax Rates.
Shipping
Published: 08 Aug 2019
View
Shipping Methods
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by any courier.
Shipping
Published: 08 Aug 2019
View
Shipping Rules
You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have created in your IRP. Shipping Rules are a combination of Shipping Method, Shipping Zone, price and weight restrictions (if any).
Shipping
Published: 08 Aug 2019
View
Catalogue Profiles
If you send out product catalogues to customers, you can use the Catalogue Profiles section to create and update the profiles to which customers can subscribe to receive catalogues in the future.
Customers
Published: 08 Aug 2019
View
Mailing List
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Customers
Published: 08 Aug 2019
View
Attributes
Here you can define the attributes that can be assigned to products on your website. You can also link the attributes with categories.
Products
Published: 08 Aug 2019
View
Product Customisations
Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment with inscribed names, etc.
Products
Published: 08 Aug 2019
View
Create A New User
This topic describes how to create users for the IRP EPOS.
EPOS
Published: 12 Jul 2019
View
Make A Sale
This topic describes how to make a sale using the IRP EPOS.
EPOS
Published: 12 Jul 2019
View
Issue Discounts
This topic describes how to issue discounts using the IRP EPOS.
EPOS
Published: 12 Jul 2019
View
123
Copyright © 2019 IRP Commerce. Use of this website constitutes acceptance of the IRP World Terms of Use, IRP Privacy Policy and IRP Cookie Policy
IRP Commerce is a Trading Name of Export Technologies Limited, Concourse 2, Catalyst, Belfast, BT3 9DT, UK. Registered in Northern Ireland, Number: NI 041856. VAT Number: GB 888249658
A Deloitte Fast 50 Company six times: 2010, 2011, 2012, 2013, 2014 & 2018