Search Results "Ve Interactive Journey Tracking"

Admin Users

After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...

Published: 26 Oct 2021

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Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

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Banners

Interface & Design

You use the Banners section to add banners, graphics and images to your IRP.

Published: 11 Oct 2021

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Common Tasks

You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...

Published: 19 Oct 2021

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Live Chat Active Sessions

Live Chat

Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...

Published: 25 Oct 2021

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Requests

Price Match

If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.

Published: 26 Mar 2021

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Bulk Operations

Products

Bulk operations allow for a number of tasks to be completed at the same time.

Published: 07 Jul 2020

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Image Processing

Products

The Image Processor can be used to Copy or Process and Create images in your IRP Admin. This allows you to perform multiple processes on an image...

Published: 11 Oct 2021

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Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

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Reviews

Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...

Published: 24 May 2021

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Search History

Search

The Search History section displays all the terms that have been searched for on the front end of the web site.

Published: 07 Apr 2021

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Orders

Here you can view Order details for all Orders contained within your IRP.

Published: 11 Oct 2021

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Currencies

Payment Processing

There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...

Published: 23 Jun 2021

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Feed Manager

Feed Management

Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...

Published: 11 Aug 2023

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Model Settings

PPC & SEO

You use the Model Settings PPC section to create and manage the individual Model keywords that may appear in Brand or Category Ad Groups.

Published: 26 Aug 2020

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Scripts

PPC & SEO

You use this section to add more than one Google Conversion Tracking Script to the IRP (the Order Confirmation Page after a customer has completed...

Published: 15 Sep 2020

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Site Scripts

The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...

Published: 11 Oct 2021

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Polls

Interface & Design

This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...

Published: 02 Apr 2021

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Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

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Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

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Product Customisations

Products

Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...

Published: 07 Apr 2021

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TradeTalk

Marketplaces

TradeTalk is an online marketplace developed by IRP Commerce. It gives IRP customers the ability to list their products on the site.

Published: 14 Sep 2020

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Make A Sale (EPOS)

EPOS

This topic describes how to make a sale using the IRP EPOS.

Published: 21 Oct 2020

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Issue Discounts (EPOS)

EPOS

This topic describes how to issue discounts using the IRP EPOS.

Published: 03 Aug 2020

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Deposit / Withdraw Cash (EPOS)

EPOS

This topic describes how to deposit or withdraw cash using the IRP EPOS.

Published: 03 Aug 2020

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Inactive Elements

Products

Inactive Elements refer to Brands, Categories or Models that are no longer Active yet have been searched for by Customers accessing the front end of...

Published: 16 Apr 2021

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Auto Dispatch Orders

Orders

Auto Dispatch allows clients to Automatically Dispatch orders using the Royal Mail and Parcelforce integrations within the IRP.

Published: 04 Oct 2022

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Export Data

Data Imports / Exports

You use this section to export data from a selected export table. You can export from most of the tables in IRP Admin, using several different...

Published: 19 Oct 2021

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Import Products

Data Imports / Exports

You use this section to import product details in bulk to the IRP. This is one of the most powerful and useful features in IRP as it allows you to...

Published: 19 Oct 2021

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Auto Approve Criteria

Orders

This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against.

Published: 08 Apr 2021

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Card Processor Settings

Payment Processing

All of the Application Settings relating to Payment Processing are stored in this section.

Published: 14 Sep 2020

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Live Chat Settings

Application Settings

Live Support allows customers to communicate directly with technical support staff for the website.

Published: 13 Oct 2021

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Stock Locations

Stock Control

You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...

Published: 14 Oct 2021

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Stock Takes

Stock Control

You use this section to view details of completed and in-progress stock takes in any of your stock locations. You also use this screen to create new...

Published: 02 Apr 2021

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Overview - Legacy (Integration)

Integration

You use the Integration section to configure any type of recurring data integration with the IRP.

Published: 08 Apr 2021

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Overview (Products)

Products

The Products Overview screen presents you with a summary of product information.

Published: 07 Apr 2021

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404 Error Handler

Server Management

You use this section to create 404 "Not Found" error message content. The error message is what a customer sees when they follow a broken link on your...

Published: 14 Jul 2020

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Amazon

Marketplaces

You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download.

Published: 12 Oct 2021

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Promotions

The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...

Published: 11 Oct 2021

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Overview - New (Integration)

Integration

You use the Overview - New section to configure any type of recurring data integration with the IRP.

Published: 08 Apr 2021

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Interventions

You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...

Published: 31 Mar 2021

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Shipping Settings

Application Settings

You use the Shipping Settings section to define general settings for shipping and specific settings for Parcelforce and Royal Mail.

Published: 08 Jul 2020

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Automatic Activation Rules

Live Chat

This section allows you to automatically enable and disable Live Chat via a set of rules, such as day of the week, time of day and whether Live Chat...

Published: 08 Oct 2021

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Country Restrictions

Live Chat

You use this page to enable or disable the Live Chat feature for specific countries.

Published: 08 Oct 2021

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Live Chat Search

Live Chat

This page displays the Complete / Unanswered Chat sessions that are no longer active.

Published: 15 Oct 2021

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Overview (Marketplaces)

Marketplaces

This page allows you to see at-a-glance some of the key statistics associated with your Amazon and eBay Marketplaces (if you have enabled this...

Published: 18 Oct 2021

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eBay

Marketplaces

This section is where you view, add, manage and delete eBay Marketplaces on your IRP.

Published: 07 Apr 2021

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Parcels

Shipping

You use this page to view a list of all parcels, whether they be ad-hoc parcels, parcels printed as part of a full order dispatch or parcels printed...

Published: 06 Jul 2020

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Understanding Card Payments On The IRP

Payment Processing

This topic provides an overview of Card payments on the IRP.

Published: 08 Apr 2021

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Local Payment Methods

Payment Processing

This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method...

Published: 05 Feb 2021

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How can we help you?

Ve Interactive Journey Tracking - 53 results in Knowledge Base

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