Basic Account Settings |
Admin User ID |
The unique IRP identifier for this user. This is automatically generated when you add a user. |
Username |
The username that the user will enter to log in to IRP Admin. Note that you cannot subsequently change this after you have saved the details for the first time.
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User Group |
The Admin User Group that this user belongs to. Select a group from the drop-down menu. |
First Name |
The user's first name. |
Last Name |
The user's last name. |
Email Address |
The user's email address. |
Location |
The stock location that this user operates from. |
Telephone |
The user's main telephone number. |
Position |
The user's position within the company (optional). |
Upload Photo |
(This field is only available when editing a user's details). You can upload a photo of the user for identification purposes. Only .jpeg file formats can be accepted. |
Appear Online In Admin Instant Messaging |
When enabled, this Admin User will appear online to other Admin Users on the instant messaging system in the bottom navigation. When disabled, the Admin User will appear offline on the instant messaging system. This setting can also be toggled from within the Admin instant messaging box itself. |
Allow Admin Instant Messaging Sound |
When enabled, a sound will be played when you receive a new instant message within the IRP admin. |
Password |
Note that some of the details in the ‘Password Policy’ section are affected by the changes you make on the Admin Passwords page, for example the minimum password length. |
New Password |
When changing a user's password, enter the new password here. Passwords must meet the criteria displayed on the page. Note that, if you have the right permissions, you can configure several aspects of Admin passwords (including complexity and number of previous passwords permitted to be reused, etc.) using the Admin Passwords section in IRP Admin. |
Confirm Password |
Confirm the new password by entering the same new password here. |
Two Factor Authentication |
Secure your account by enabling Two Factor Authentication |
Click the Enable button to set up Two Factor Authentication on your account. See the How To Configure Two Factor Authentication article in this section. |
Import a Two Factor Authentication key from another IRP |
Click the Import button to upload a downloaded key file from another IRP. See the How To Configure Two Factor Authentication article in this section. |
Other Account Settings |
Account Locked |
If you check this box, the user's account is locked and cannot be used to access IRP Admin. If unchecked, the account can be used to access the Admin. |
Is Lockout Permanent |
Check to make permanent the locking of this Admin User account. |
Force Password Change |
If you check this box, the user will be forced to change their password when they next log in to IRP Admin. |
Receive Admin Alert Emails |
If using Royal Mail Auto Dispatch, notification emails will be sent to the user when the tracking code batch is running low (100 tracking codes or less). Each time an order is dispatched when the selected Shipping Method's Code remaining value is less than 100, a text email will be sent to all Admin Users who have this setting enabled. The content will provide information on the Method name, ID and the number of Codes Remaining. For example, 'Royal Mail Int'l Contract Airsure (ID: 144) are running low Only 49 codes remaining. Please Request More'. This should prompt the user to contact their Royal Mail Account Manager in order to get a new Barcode Range/Extend the current Range. |
Is DBA |
Specify whether this user should be a database administrator. Checking this will allow the user to run and save reports from the Reports IRP section without having to have any SQL validated in advance. |
Stock Control Email Address |
The user's stock control email address, to be used for any stock control correspondence. Giving multiple users the same stock control email address will allow groups of buyers to be copied in on each other's purchase orders. |
Time Zone |
Select this Admin User's Time Zone. |
Translation Language |
If this user has access to translations, select the main translation language that they will be translating. If they translate more than one language, select 'All Languages'. This is also the default selection. |
Admin Home Page |
The page within IRP Admin that will be loaded when the user logs in. This page is also loaded when the users clicks the IRP logo at the top left of IRP Admin. |
Shop Code |
The username value for this user when accessing the EPOS till software. This is not used elsewhere in IRP Admin. NOTE: In order for usage of the Shop Code to be enforced, you must also enable the Application Setting called 'Epos Enable Till Pass Code Login' (in the 'Till' grouping). |
Valid IP Address |
Enter a list of IP addresses, separated by a comma, from which this user can access IRP Admin. |
Live Chat Settings |
Live Chat Name |
(This field is only available when editing a user's details). You can add a name for the user to use during Live Chat sessions. |
Upload Live Chat Photo |
(This field is only available when editing a user's details). You can upload a photo of the user for use during Live Chat sessions. Only .jpeg file formats can be accepted. |
Show Live Chat Browser Notifications |
(This field is only available when editing a user's details). When enabled this will show notifications when there are new Live Chat sessions even if your browser is minimised. |
Allow Voucher Creation In Live Chat |
(This field is only available when editing a user's details). Check to enable voucher creation in Live Chat. |
Address Details |
Address Line 1 |
The first line of the user's address. |
Address Line 2 |
The second line of the user's address. |
City/Town |
The city/town of the user's address. |
County/Region |
The county/region of the user's address. |
Country |
The country of the user's address. |
Postal/Zip Code |
The post code/zip code of the user's address. |
Fax |
The user's fax number. |
Other Phone |
An alternative telephone number for the user. |