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PIONEERING A NEW ERA OF INTELLIGENT QUANTITATIVE ECOMMERCE - THAT WORKS FOR YOU
Knowledge Base
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Getting Started with the Knowledge Base
Type a phrase in the search bar at the top or click on the headings in the left menu. The menu mirrors the IRP Admin left navigation, so it’s easy to find help on any topic. You’ll find overviews, step-by-step instructions, video tutorials and FAQs about every section in IRP Admin. You can rate the usefulness of every help topic and, if you’re an IRP World member, you can ask questions.

If you’re not sure where to start, why not try some of the featured topics we’ve picked out below.
Featured Help Topics
GettingStarted
Getting Started with IRP Admin
IRPB2B
IRP B2B
IRPAdminApp
How To Use The IRP App
MobileScreen
IRP Mobile Website Overview
FinanceProviders
IRP Finance Providers
ClickAndCollect
IRP Click and Collect
Featured Video Tutorials
Admin User Groups
Admin User Groups
Bulk Updates
Bulk Updates
Shipping Rules
Shipping Rules
Brands
Brands
Categories
Categories
System Emails
System Emails
IRP Training Videos
Most Viewed Topics
Models
Application Settings
Orders
Email Campaigns
Promotions
Banners
Customers
Getting Started with IRP Admin
Common Tasks
IRP Mobile Website Overview
Recently Viewed
Purchase Orders
Shipping Settings
PayPal Settings
Finance Settings
Amazon Pay Accounts
Amazon Pay Settings
Finance Providers
Finance Products
PayPal API Accounts
Card Types
How To's
How To Add or Edit a Stock Location Closure
How to Add or Edit Currencies
How to View Alternative Payment Method (APM) Transaction Details
How To Add an Email Subscription Widget
How To Add or Edit a Brand Translation
How To Add or Edit A Category Campaign
How to Add or Edit an Alternative Payment Method (APM) Account
How To Add or Edit a Financial Report
How To Export a Feed
How To Issue A Voucher
FAQs
Is a Click & Collect order treated as a web sale or a shop sale when the customer finally pays for the order at the till?
What are the differences between task names and task types?
How do I display product Stock IDs for customers to see?
Can I adjust RRPs based on country?
Where can customers see all the products that are on offer?
Do search results include product descriptions?
When I change Small Translations, why can I not see the changes on my website?
How do I enable the Google Analytics API to work with the IRP?
What is an ‘Outgoing’ Stock Transfer?
What are brand shipping restrictions?
See all 161 FAQs
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IRP Commerce is a Trading Name of Export Technologies Limited, a Deloitte Fast 50 Company five times: 2010, 2011, 2012, 2013 & 2014   Deloitte.