IRP Commerce Cloud Knowledge Base Overviews, step-by-step instructions and FAQs for the IRP Commerce Cloud IRP Shopper Admin Users (2) Admin User Groups Admin Users Advanced Pricing (3) How To Set Up IRP Advanced Pricing Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Application Settings (14) Application Settings Finance Settings Interface Settings Live Support Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Common Tasks (1) Common Tasks Customers (6) Catalogue Profiles Contact Us Questions Customer Contacts Customers Mailing List Overview (Customers) Data Imports / Exports (11) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Private Sale Stock Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) EPOS (14) EPOS Till Features & Requirements EPOS Create A New User (EPOS) Make A Sale (EPOS) Click and Collect Orders (EPOS) Issue Discounts (EPOS) Issue Vouchers (EPOS) Issue Refunds (EPOS) Deposit / Withdraw Cash (EPOS) Park Sales (EPOS) Sales Lookup (EPOS) Receipts (EPOS) Reporting (EPOS) Check In Stock Using the EPOS Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide Interface & Design (25) Banners Custom Content Pages Custom Product List Templates Custom Product Lists Header Home Page Content Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop and Trade Site Navigation – Bottom Desktop and Trade Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links News Polls Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet Interface Translations (9) Translation Summaries Brands (Translations) Categories (Translations) Large Translations Models (Translations) Small Translations Stock (Translations) String Replace Translation Categories Interventions (1) Interventions Languages (1) Languages Live Support (4) Automatic Activation Rules Country Restrictions Live Support Active Sessions Live Support Search Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Payment Processing (16) Accepted Payment Method Icons Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers Klarna Accounts Local Payment Method Accounts Local Payment Methods PayPal API Accounts PayPal Settings Understanding Card Payments On The IRP PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Price Adjustments (2) Price Adjustments Product Discounts Price Match (2) Refusal Reasons Requests Private Sales (3) CSS Stylesheet (Private Sales) Interface Manager (Private Sales) Private Sales Products (16) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Offer Status Content Overview (Products) Product Customisations Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Promotions (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Questions & Answers (1) Questions & Answers Referrals (2) Referrals Referrers Reviews (1) Reviews Search (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Security (5) Admin Passwords Block IP Addresses Change Encryption Keys Crawlers Potential Crawlers Server Management (12) 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones Site Help (2) Help Categories Help Topics Site Scripts (1) Site Scripts Statistics (4) Financial Reports Keynotes Monthly Statistics Sales Overview Stock Control (11) Stock Control Overview Stock Analytics Stock Bulk Operations Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers System Logs (3) 404 Errors Admin Usage History IRP Errors Telesales (3) Telesales Overview Parked Telesales Telesale Prompts Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers Web Services (1) Web Services IRP Marketing Cloud Email Marketing (8) Basket Content Templates Dropped Baskets Email Campaigns Email Profiles Email Stylesheet Headers & Footers Mailing List Segments System Emails Feed Management (6) Feed Channels Feed Download History Feed Exclusions Feed Specifications Feeds Product Category Mappings Orders Tracking (6) Link Exchange Categories Link Exchanger Links Link Exchangers Traffic Partners Traffic Sources Enabling Google Analytics API with IRP IRP Marketplaces Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk Training Videos Peer Support IRP Commerce Cloud Products IRP Shopper IRP Insights Terminal IRP Marketing Cloud IRP Marketplaces Featured Help Topics Getting Started with IRP Admin How To Use The IRP Insights App IRP Mobile Website Overview IRP High-Converting Checkout IRP Live Support IRP B2B Overview Featured Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails Most Viewed Topics Application Settings Common Tasks Navigation Settings Customers Models Product Settings Interface Settings Admin Users Navigation – Top Tabs Promotions Live Support Active Sessions Mailing List Site Scripts Admin User Groups B2B Overview Recently Viewed Site Scripts Email Campaigns Orders Application Settings Promotions Shipping Restrictions Navigation – Top Tabs Issue Discounts (EPOS) Park Sales (EPOS) Stock Suppliers Order Settings Make A Sale (EPOS) Email Stylesheet Click and Collect Overview Amazon Integration Overview How To's How To Configure Apple Pay on the IRP How to Use the Amazon Marketplace Web Service (MWS) How To Award Loyalty Points to Specific Customers How to Edit a Home Page How To Import Products How To Add or Edit a Telesale Prompt How To Add or Edit a Shipping Restriction How To Add or Edit a Brand Translation How to View PayPal Transaction Details How To Upload, Rename and Delete Images How To Import Mailing Lists How to Run a Standard Mailshot Campaign How To Update Default Targets and Selection Targets How To Add or Edit a Poll How To Add or Edit an Email Profile FAQs Can I create foreign language versions of Telesales Prompts? Is the Price Adjustments section for editing the Prices or the RRPs of products? When selecting brands, models and stock images, what is meant by the terms 'original', 'full' and '150'? In the 'Shipping Rules' section, what is the difference between using 'Set Shipping Cost' (flat rate) and 'Price Tables'? Do search results include product descriptions? What are offers and what do they affect? Can I use a Common Task to update exchange rates automatically? Why do I see a 'Connection is not secure' message on my website? Can a customer opt to pay more up front than the deposit requires? E.g. if the deposit required is 10% for a £500 sale, can the customer opt to deposit £200? Can I make changes to stock details of a kit even if orders have already been placed for it? How do I include a PDF document in the News section? How often do Common Tasks run? Are Ignored Words case-sensitive? What does the purchase type refer to? How do Click & Collect orders affect stock levels? 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