IRP Commerce Cloud Knowledge Base Overviews, step-by-step instructions and FAQs for the IRP Commerce Cloud IRP Shopper Admin Users (2) Admin User Groups Admin Users Advanced Pricing (3) How To Set Up IRP Advanced Pricing Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Application Settings (14) Application Settings Finance Settings Interface Settings Live Support Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Common Tasks (1) Common Tasks Customers (6) Catalogue Profiles Contact Us Questions Customer Contacts Customers Mailing List Overview (Customers) Data Imports / Exports (11) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Private Sale Stock Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) EPOS (14) EPOS Till Features & Requirements EPOS Create A New User (EPOS) Make A Sale (EPOS) Click and Collect Orders (EPOS) Issue Discounts (EPOS) Issue Vouchers (EPOS) Issue Refunds (EPOS) Deposit / Withdraw Cash (EPOS) Park Sales (EPOS) Sales Lookup (EPOS) Receipts (EPOS) Reporting (EPOS) Check In Stock Using the EPOS Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide Interface & Design (25) Banners Custom Content Pages Custom Product List Templates Custom Product Lists Header Home Page Content Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop and Trade Site Navigation – Bottom Desktop and Trade Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links News Polls Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet Interface Translations (9) Translation Summaries Brands (Translations) Categories (Translations) Large Translations Models (Translations) Small Translations Stock (Translations) String Replace Translation Categories Interventions (1) Interventions Jobs (2) Job Categories Jobs Languages (1) Languages Live Support (4) Automatic Activation Rules Country Restrictions Live Support Active Sessions Live Support Search Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Payment Processing (16) Accepted Payment Method Icons Alternative Payment Method Accounts Alternative Payment Methods Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers Klarna Accounts PayPal API Accounts PayPal Settings Understanding Card Payments On The IRP PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Price Adjustments (2) Price Adjustments Product Discounts Price Match (2) Refusal Reasons Requests Private Sales (3) CSS Stylesheet (Private Sales) Interface Manager (Private Sales) Private Sales Products (16) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Offer Status Content Overview (Products) Product Customisations Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Promotions (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Questions & Answers (1) Questions & Answers Referrals (2) Referrals Referrers Reviews (1) Reviews Search (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Security (5) Admin Passwords Block IP Addresses Change Encryption Keys Crawlers Potential Crawlers Server Management (12) 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones Site Help (2) Help Categories Help Topics Site Scripts (1) Site Scripts Statistics (4) Financial Reports Keynotes Monthly Statistics Sales Overview Stock Control (11) Stock Control Overview Stock Analytics Stock Bulk Operations Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers System Logs (3) 404 Errors Admin Usage History IRP Errors Telesales (3) Telesales Overview Parked Telesales Telesale Prompts Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers Web Services (1) Web Services IRP Marketing Cloud Email Marketing (8) Basket Content Templates Dropped Baskets Email Campaigns Email Profiles Email Stylesheet Headers & Footers Mailing List Segments System Emails Feed Management (6) Feed Channels Feed Download History Feed Exclusions Feed Specifications Feeds Product Category Mappings Orders Tracking (6) Link Exchange Categories Link Exchanger Links Link Exchangers Traffic Partners Traffic Sources Enabling Google Analytics API with IRP IRP Marketplaces Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk Training Videos Peer Support IRP Commerce Cloud Products IRP Shopper IRP Insights Terminal IRP Marketing Cloud IRP Market Places IRP Administrator IRP B2B Featured Help Topics Getting Started with IRP Admin How To Use The IRP Insights App IRP Mobile Website Overview IRP High-Converting Checkout IRP Live Support IRP B2B Featured Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails Most Viewed Topics Application Settings Common Tasks Navigation Settings Customers Models Product Settings Interface Settings Admin Users Navigation – Top Tabs Promotions Live Support Active Sessions Mailing List Site Scripts Admin User Groups B2B Overview Recently Viewed Email Profiles 301 Redirects Job Categories Traffic Sources Navigation – Site Map Mobile Detection Strings Requests Reports Home Page Content Shipping Methods Feeds Promotions Categories Attributes Stock Log How To's How To Add or Edit an Ad-Hoc Shipping Label How To Configure Google Tag Manager On The IRP How to Run a Birthday Campaign How To Generate a Category Ad Group Upload File How To Add A Help Category How To View and Edit Label Paper Types How To Test a Card Processor How To Add or Edit Offer Status Content How To Add or Edit a Financial Report How To View IRP Error Message Details Legacy Integrations: How To Add or Edit an Integration Query How To Add or Edit a Card Type How To Configure Google Enhanced Ecommerce On The IRP How To Respond To Questions How to View Emails Online or Email a Friend FAQs How can I find out why a payment or refund was not successful? Can I make changes to stock details of a kit even if orders have already been placed for it? Can I add a new Traffic Source? What are the differences between task names and task types? Where can customers see all the products that are on offer? Can I upload videos to the Images Folder? Does IRP Admin automatically adjust the stock level for an item that has been reserved for Click & Collect? Why are some stock options not appearing on my website? Where does the method information and description show? Can you grant or decline access for sub-sections of Admin pages? Why does the Brand drop-down list not display correctly on my Trade site? At what point is my web stock level updated after customers order items? Can I allow Price Match requests in any currency? Can I adjust RRPs based on country? What does the display time frame for dispatch on models page refer to? See all 160 FAQs
