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Getting Started with the Knowledge Base
Type a phrase in the search bar at the top or click on the headings in the left menu. The menu mirrors the IRP Admin left navigation, so it’s easy to find help on any topic. You’ll find overviews, step-by-step instructions, video tutorials and FAQs about every section in IRP Admin. You can rate the usefulness of every help topic and, if you’re an IRP World member, you can ask questions.

If you’re not sure where to start, why not try some of the featured topics we’ve picked out below.
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Getting Started with IRP Admin
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How to View All Returned Items
How To Generate & Upload a Custom Ad Group File
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How To Edit a Feed
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How To Add or Edit a Promotion
How To Manage an Order
How To Run a Financial Statistics Report
How To Add or Edit a Shipping Rule
How To Create a New User
FAQs
What is the 'Target' column in the 'Stock Operations' section?
Does IRP Admin automatically adjust the stock level for an item that has been reserved for Click & Collect?
What are the VAT operations?
Can I charge customers for using Click & Collect?
Where can the kits be viewed on the website?
Why, when I click on a link for a Category or a Brand, am I just directed to the home page?
How can I show attributes only for in-stock items?
What size should my product images be?
What are the 'Latitude' and 'Longitude' buttons used for on the 'Edit Stock Location' page?
Why did I not see the 3D Secure screen even though an order was over the threshold for 3D Secure?
See all 162 FAQs
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IRP Commerce is a Trading Name of Export Technologies Limited, a Deloitte Fast 50 Company five times: 2010, 2011, 2012, 2013 & 2014   Deloitte.