IRP Commerce Cloud Knowledge Base Overviews, step-by-step instructions and FAQs for the IRP Commerce Cloud IRP Shopper Admin Users (2) Admin User Groups Admin Users Advanced Pricing (3) How To Set Up IRP Advanced Pricing Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Application Settings (14) Application Settings Finance Settings Interface Settings Live Support Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Common Tasks (1) Common Tasks Customers (6) Catalogue Profiles Contact Us Questions Customer Contacts Customers Mailing List Overview (Customers) Data Imports / Exports (11) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Private Sale Stock Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) EPOS (14) EPOS Till Features & Requirements EPOS Create A New User (EPOS) Make A Sale (EPOS) Click and Collect Orders (EPOS) Issue Discounts (EPOS) Issue Vouchers (EPOS) Issue Refunds (EPOS) Deposit / Withdraw Cash (EPOS) Park Sales (EPOS) Sales Lookup (EPOS) Receipts (EPOS) Reporting (EPOS) Check In Stock Using the EPOS Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide Interface & Design (25) Banners Custom Content Pages Custom Product List Templates Custom Product Lists Header Home Page Content Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop and Trade Site Navigation – Bottom Desktop and Trade Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links News Polls Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet Interface Translations (9) Translation Summaries Brands (Translations) Categories (Translations) Large Translations Models (Translations) Small Translations Stock (Translations) String Replace Translation Categories Interventions (1) Interventions Languages (1) Languages Live Support (4) Automatic Activation Rules Country Restrictions Live Support Active Sessions Live Support Search Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Payment Processing (16) Accepted Payment Method Icons Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers Klarna Accounts Local Payment Method Accounts Local Payment Methods PayPal API Accounts PayPal Settings Understanding Card Payments On The IRP PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Price Adjustments (2) Price Adjustments Product Discounts Price Match (2) Refusal Reasons Requests Private Sales (3) CSS Stylesheet (Private Sales) Interface Manager (Private Sales) Private Sales Products (16) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Offer Status Content Overview (Products) Product Customisations Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Promotions (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Questions & Answers (1) Questions & Answers Referrals (2) Referrals Referrers Reviews (1) Reviews Search (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Security (5) Admin Passwords Block IP Addresses Change Encryption Keys Crawlers Potential Crawlers Server Management (12) 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones Site Help (2) Help Categories Help Topics Site Scripts (1) Site Scripts Statistics (4) Financial Reports Keynotes Monthly Statistics Sales Overview Stock Control (11) Stock Control Overview Stock Analytics Stock Bulk Operations Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers System Logs (3) 404 Errors Admin Usage History IRP Errors Telesales (3) Telesales Overview Parked Telesales Telesale Prompts Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers Web Services (1) Web Services IRP Marketing Cloud Email Marketing (8) Basket Content Templates Dropped Baskets Email Campaigns Email Profiles Email Stylesheet Headers & Footers Mailing List Segments System Emails Feed Management (6) Feed Channels Feed Download History Feed Exclusions Feed Specifications Feeds Product Category Mappings Orders Tracking (3) Traffic Partners Traffic Sources Enabling Google Analytics API with IRP IRP Marketplaces Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk Training Videos Peer Support IRP Commerce Cloud Products IRP Shopper IRP Insights Terminal IRP Marketing Cloud IRP Marketplaces Featured Help Topics Getting Started with IRP Admin How To Use The IRP Insights App IRP Mobile Website Overview IRP High-Converting Checkout IRP Basket IRP Loyalty Points Schemes IRP Live Support IRP B2B Overview Featured Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails Most Viewed Topics Application Settings Common Tasks Amazon Navigation Settings Customers Kits PayPal API Accounts Models Product Settings PayPal Settings Orders Admin Users Interface Settings Navigation – Top Tabs Promotions Recently Viewed Vouchers Customer Contacts Bulk Updates Traffic Sources Site Scripts Overview - New (Integration) Common Tasks Site Logos Custom Campaigns Orders Shipping Zones Navigation – Top Tabs Stock Analytics Product Settings Home Page Content How To's How To Request a New Incoming Transfer How To Generate a Brand Ad Group Upload File How To Configure American Express (AMEX) On The IRP How To Assign Models To a Product Group How To View and Edit Label Paper Types How To Remove All Cash From the Till (EPOS) How To Print Intersoft Customs Documents How To Approve Reviews How To Add or Edit a Product Sub Group How To Add a Report How To Add or Edit a Catalogue Profile How To Look Up a Sale (EPOS) How To Respond To Questions Legacy Integrations: How To Edit Field Mappings for Product Integrations How To Set Brand Default Suppliers FAQs What is the best method in the IRP to protect against Credit Card fraud? Why, when I click on a link for a Category or a Brand, am I just directed to the home page? Where can I view all current promotions on my desktop site and my mobile site? Can I use Click & Collect with private sales? Can I create foreign language versions of Telesales Prompts? What is the Brands SEO section? Why, when I click on a link for a Brand or a Category, am I just directed to the home page? What is the 'Get Latest Exchange Rates' Web Service? Do Common Tasks run only when a user logs into the IRP? Are iframes used in the checkout process? What are the VAT operations? Can I have a custom or new Common Task created? What does the purchase type refer to? When I switch to the Size Chart tab from the Description tab then back again, why does the Description tab not show the description? How is an in-store item looked up at the till? See all 157 FAQs
