Menu
IRP COMMERCE PLATFORM REPLATFORM TO THE IRP CASE STUDIES PARTNERS IRP INSIGHTS TERMINAL ECOMMERCE MARKET DATA STRATEGY CENTRE NEWS & EVENTS CONTACT US
KNOWLEDGE BASE
GETTING STARTED WITH THE KNOWLEDGE BASE
IRP
Common Tasks (1)
Interventions (1)
Languages (1)
Questions & Answers (1)
Reviews (1)
Site Scripts (1)
Web Services (1)
Training Videos
Peer Support
Type a phrase in the search bar at the top or click on the headings in the left menu. The menu mirrors the IRP Admin left navigation, so it’s easy to find help on any topic. You’ll find overviews, step-by-step instructions, video tutorials and FAQs about every section in IRP Admin. You can rate the usefulness of every help topic and, if you’re an IRP World member, you can ask questions.

If you’re not sure where to start, why not try some of the featured topics we’ve picked out below.
Featured Help Topics
GettingStarted
Getting Started with IRP Admin
IRPAdminApp
How To Use The IRP App
MobileScreen
IRP Mobile Website Overview
IRPB2B
IRP B2B
IRP Live Support
IRP Live Support
ClickAndCollect
IRP Click and Collect
Featured Video Tutorials
Admin User Groups
IRP Admin User Groups
Bulk Updates
IRP Bulk Updates
Shipping Rules
IRP Shipping Rules
Brands
IRP Brands
Categories
IRP Categories
System Emails
IRP System Emails
Most Viewed Topics
Application Settings
Models
Admin User Groups
Common Tasks
Promotions
Customers
Orders
Shipping Methods
Banners
Email Campaigns
Recently Viewed
Amazon Pay Settings
Live Support Search
Country Restrictions
Automatic Activation Rules
Order Automatic Vouchers
Promotions
Refusal Reasons
Requests
CSS Stylesheet
Interface Manager
How To's
How To Copy or Delete an Invoice Template
How To Send a Private Sale Invite Email
How To Combine Attribute Values
Legacy Integrations: How To Add or Edit an Integration Query
How To Update Multiple Brand Settings (1 Campaign)
How to Review and Authorise Purchase Orders
How To Redeem A Voucher
How To Add A New Review
How to View Emails Online or Email a Friend
How To Add or Edit an Admin User Group
FAQs
Can I charge customers for using Click & Collect?
What is the 'Stock Turn Cycle' value used for on the Stock Control Information screen?
Can I use Google Fonts for Product Customisations?
Why did I not see the 3D Secure screen even though an order was over the threshold for 3D Secure?
Can I add a new Traffic Source?
Why, when I click on a link for a Brand or a Category, am I just directed to the home page?
How do I indicate on my website that a customer should contact us if they want to purchase an item?
My category does not appear to be showing on the site.
What happens when I click the 'Place Telesale' button in the bottom navigation bar?
How do I add customers in bulk to a Private Sale?
See all 161 FAQs
PRODUCT
COMPANY
RESOURCES
IRP Strategy Centre
Ecommerce Benchmarks & Market Data
CONNECT
UK 02890 78 5869
Ireland 01 513 4969
International +44(0)2030 96 03 95
STAY CONNECTED WITH IRP COMMERCE
  Sign Up
Copyright © 2020 IRP Commerce. Use of this website constitutes acceptance of the IRP World Terms of Use, IRP Privacy Policy and IRP Cookie Policy
IRP Commerce is a Trading Name of Export Technologies Limited, Concourse 2, Catalyst, Belfast, BT3 9DT, UK. Registered in Northern Ireland, Number: NI 041856. VAT Number: GB 888249658
A Deloitte Fast 50 Company seven times: 2010, 2011, 2012, 2013, 2014, 2018 & 2019