IRP Commerce Cloud Knowledge Base Overviews, step-by-step instructions and FAQs for the IRP Commerce Cloud IRP Shopper Admin Users (2) Admin User Groups Admin Users Advanced Pricing (3) How To Set Up IRP Advanced Pricing Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Application Settings (14) Application Settings Finance Settings Interface Settings Live Chat Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Common Tasks (1) Common Tasks Customers (5) Catalogue Profiles Contact Us Questions Customer Contacts Customers Overview (Customers) Data Imports / Exports (10) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) EPOS (15) EPOS Till Features & Requirements EPOS Create A New User (EPOS) Make A Sale (EPOS) Click and Collect Orders (EPOS) Issue Discounts (EPOS) Issue Vouchers (EPOS) Issue Refunds (EPOS) Deposit / Withdraw Cash (EPOS) Park Sales (EPOS) Sales Lookup (EPOS) Receipts (EPOS) Reporting (EPOS) Check In Stock Using the EPOS Live Charging (EPOS) Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide Interface & Design (25) Banners Blog Articles Custom Content Pages Custom Product List Templates Custom Product Lists Header Home Page Content Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop and Trade Site Navigation – Bottom Desktop and Trade Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links Polls Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet Interface Translations (9) Translation Summaries Brands (Translations) Categories (Translations) Large Translations Models (Translations) Small Translations Stock (Translations) String Replace Translation Categories Interventions (1) Interventions Languages (1) Languages Live Chat (4) Automatic Activation Rules Country Restrictions Live Chat Active Sessions Live Chat Search Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Payment Processing (16) Accepted Payment Method Icons Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers Klarna Accounts Local Payment Method Accounts Local Payment Methods PayPal API Accounts PayPal Settings Understanding Card Payments On The IRP PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Price Adjustments (2) Price Adjustments Product Discounts Price Match (2) Refusal Reasons Requests Products (16) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Offer Status Content Overview (Products) Product Customisations Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Promotions (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Questions & Answers (1) Questions & Answers Referrals (2) Referrals Referrers Reviews (1) Reviews Search (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Security (6) Admin Passwords Block IP Addresses Block User Agent Strings Change Encryption Keys Crawlers Potential Crawlers Server Management (12) 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones Site Help (2) Help Categories Help Topics Site Scripts (1) Site Scripts Statistics (4) Financial Reports Keynotes Monthly Statistics Sales Overview Stock Control (11) Stock Control Overview Stock Analytics Stock Bulk Operations Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers System Logs (3) 404 Errors Admin Usage History IRP Errors Telesales (3) Telesales Overview Parked Telesales Telesale Prompts Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers Web Services (1) Web Services IRP Marketing Cloud Email Marketing (10) Basket Content Templates Dropped Baskets Email Settings Email Stylesheet Email Templates Headers & Footers Mailing List Marketing Campaigns Segmentation System Emails Feed Management (6) Feed Channels Feed Download History Feed Exclusions Feed Specifications Feeds Product Category Mappings Orders Tracking (3) Traffic Partners Traffic Sources Enabling Google Analytics API with IRP IRP Marketplaces Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk Training Videos Peer Support IRP Commerce Cloud Products IRP Shopper IRP Trading Terminal IRP Marketing Cloud IRP Marketplaces Featured Help Topics Getting Started with IRP Admin How To Use The IRP Insights App IRP Mobile Website Overview IRP High-Converting Checkout IRP Basket IRP Loyalty Points Schemes IRP Live Chat IRP B2B Overview Featured Topics Containing Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails IRP Contact Us Questions IRP Small Translations Most Viewed Topics Application Settings Common Tasks Amazon Models Kits Customers Navigation Settings PayPal API Accounts Admin Users Orders Product Settings Promotions Mailing List Categories PayPal Settings Recently Viewed Models Categories Product Discounts Refusal Reasons Shipping Countries Issue Discounts (EPOS) Navigation – Site Map Live Chat Active Sessions Import Customers Amazon Stock Transfers Card Processor Settings System Emails Application Settings Admin Passwords How To's How to Define Amazon Brand and Category Rules How to Add or Edit a Marketing Campaign How To Upload, Rename and Delete Files How To Add or Edit a PayPal API Account How To Add or Edit a Contact Us Question How To Add or Edit an Order Sheet Template How To Add an Email Report How to Block or Unblock a User Agent How To Add or Edit a Translation Category How To Generate a Category Negatives Upload File How to Add or Edit an Intersoft Shipping Method How To Add or Edit a Voucher How To Respond To a Price Match Request How To Import Reviews How to Add or Edit a Finance Provider FAQs What is the best method in the IRP to protect against Credit Card fraud? When changing the child display ordering, is there a specific way in which the children should be numbered? In the 'Shipping Countries' section, what is the Message (Models Page) setting? What does the MinPrice refer too? How do I handle customers who consistently cancel Click & Collect orders or who don’t show up to collect their purchases? Are Ignored Words case-sensitive? How many order sheets can I print at the one time? What determines the web stock value of a fixed kit? Where does the brand description and logos appear on the site? Why are there no Stock Notifications showing in the Alerts menu? With Parcelforce, what do I do if a Shipping Method has specific settings that are different to the global ExpressLink Application Settings, for example if there is a different Contract Number ? What is the basic set up for a kit? What size should my product images be? Can you grant or decline access for sub-sections of Admin pages? How do Click & Collect orders affect stock levels? 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