IRP Knowledge Base Overviews, step-by-step instructions and FAQs about IRP products IRP Admin Admin Users (2) Admin User Groups Admin Users Advanced Pricing (3) How To Set Up IRP Advanced Pricing Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Application Settings (14) Application Settings Finance Settings Interface Settings Live Support Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Common Tasks (1) Common Tasks Customers (6) Catalogue Profiles Contact Us Questions Customer Contacts Customers Mailing List Overview (Customers) Data Imports / Exports (11) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Private Sale Stock Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) EPOS (14) EPOS EPOS Till Features & Requirements Create A New User Make A Sale Click and Collect Orders Issue Discounts Issue Vouchers Issue Refunds Deposit / Withdraw Cash Park Sales Sales Lookup Receipts Reporting Check In Stock Using the EPOS Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide Interface & Design (25) Banners Custom Content Pages Custom Product List Templates Custom Product Lists Header Home Page Content Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop / Trade Site Navigation – Bottom Desktop / Trade Site Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links News Polls Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet Interface Translations (9) Translation Summaries Brands Categories Large Translations Models Small Translations Stock String Replace Translation Categories Interventions (1) Interventions Jobs (2) Job Categories Jobs Languages (1) Languages Live Support (4) Automatic Activation Rules Country Restrictions Live Support Active Sessions Live Support Search Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Orders Tracking (6) Link Exchange Categories Link Exchanger Links Link Exchangers Traffic Partners Traffic Sources Enabling Google Analytics API with IRP Payment Processing (16) Accepted Payment Method Icons Alternative Payment Method Accounts Alternative Payment Methods Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers PayPal API Accounts Klarna Accounts PayPal Settings Understanding Card Payments On The IRP PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Price Adjustments (2) Price Adjustments Product Discounts Price Match (2) Refusal Reasons Requests Private Sales (3) CSS Stylesheet Interface Manager Private Sales Products (16) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Offer Status Content Overview (Products) Product Customisations Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Promotions (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Questions & Answers (1) Questions & Answers Referrals (2) Referrals Referrers Reviews (1) Reviews Search (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Security (5) Admin Passwords Block IP Addresses Change Encryption Keys Crawlers Potential Crawlers Server Management (12) 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones Site Help (2) Help Categories Help Topics Site Scripts (1) Site Scripts Statistics (4) Financial Reports Keynotes Monthly Statistics Sales Overview Stock Control (11) Stock Control Overview Stock Analytics Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Operations Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers System Logs (3) 404 Errors Admin Usage History IRP Errors Telesales (3) Telesales Overview Parked Telesales Telesale Prompts Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers Web Services (1) Web Services IRP Marketing Cloud Email Marketing (8) Basket Content Templates Dropped Baskets Email Campaigns Email Profiles Email Stylesheet Headers & Footers Mailing List Segments System Emails Feed Management (6) Feed Channels Feed Download History Feed Exclusions Feed Specifications Feeds Product Category Mappings Training Videos Peer Support Featured Help Topics Getting Started with IRP Admin How To Use The IRP App IRP Mobile Website Overview IRP High-Converting Checkout IRP Live Support IRP B2B Featured Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails Most Viewed Topics Application Settings Models Admin User Groups Common Tasks Promotions Customers Orders Shipping Methods Banners Email Campaigns B2B Overview Feeds System Emails Admin Users Categories Recently Viewed Parked Telesales Site Scripts Stock Purchase Orders System Emails Models Feeds Getting Started with IRP Admin Traffic Partners Email Profiles Email Stylesheet Customers Stock Control Overview Brand Campaigns Card Processors Trade CSS Stylesheet How To's How To Test a Card Processor How To Configure Google Enhanced Ecommerce On The IRP How To Export Data How to Add or Edit a Basket Content Template How to Add or Edit a Word Replacement How to Run a Birthday Campaign How to Set Up the Intersoft Shipping Integration on the IRP How To Add or Edit a Fraud Scoring Band How To Configure Two Factor Authentication How To Add Cash To The Till How To Add or Edit a Points-Based Loyalty Scheme How To Approve Reviews How To Update Multiple Brand Settings (1 Campaign) How To Add 404 Error Handler Content How To Add or Edit a Job FAQs On the Bulk Operations page, what do the 'Short Descriptions' refer to? On the Bulk Operations page, what is the 'Search Index'? How do I change my password? What determines the web stock value of a fixed kit? How often do I need to enter costs on the Traffic Sources page? How does the price match for category work? Where do I update the SEO description and title of my home page? Does the Click & Collect feature work on the mobile version of my website? In the 'Shipping Countries' section, what is the Message (Models Page) setting? What is the Search History section? Why, when I click on a link for a Category or a Brand, am I just directed to the home page? Where do the model review reminders get sent to? Using the Admin, is it possible to see a list of EPOS sales versus online card sales? How often do Common Tasks run? What is the Admin name? See all 161 FAQs
