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Getting Started with the Knowledge Base
Type a phrase in the search bar at the top or click on the headings in the left menu. The menu mirrors the IRP Admin left navigation, so it’s easy to find help on any topic. You’ll find overviews, step-by-step instructions, video tutorials and FAQs about every section in IRP Admin. You can rate the usefulness of every help topic and, if you’re an IRP World member, you can ask questions.

If you’re not sure where to start, why not try some of the featured topics we’ve picked out below.
Featured Help Topics
GettingStarted
Getting Started with IRP Admin
IRPB2B
IRP B2B
IRPAdminApp
How To Use The IRP App
MobileScreen
IRP Mobile Website Overview
FinanceProviders
IRP Finance Providers
ClickAndCollect
IRP Click and Collect
Featured Video Tutorials
Admin User Groups
Admin User Groups
Bulk Updates
Bulk Updates
Shipping Rules
Shipping Rules
Brands
Brands
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System Emails
System Emails
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Models
Application Settings
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Customers
Getting Started with IRP Admin
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PPC Bulk Operations
Models
PPC Admin Overview
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Mobile CSS Stylesheet
Image Processing
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How To's
How To Merge Categories
How To Add or Edit a Refusal Reason
How To Add or Edit a RealEx Card Processor
How To Add or Edit a Product Discount
How To Add A New Report
How To Add or Edit a Shipping Method
How To Add or Edit a Size Chart
How To Run a Report
How To Add or Edit a Shipping Zone
How To Add or Edit a Custom Content Page
FAQs
How do I change the message on the Mailing List Pop-Up?
How can someone become a Link Exchanger?
Is it possible to split an existing category into a category containing multiple sub-categories?
What is meant by the disable price match for brand and all associated models?
What is the sales rank?
In the 'Shipping Countries' section, what does the 'Default Shipping Cost' refer to?
In the 'Shipping Countries' section, where does the shipping image show on site?
Why can customers not add an item to their shopping cart?
How many order sheets can I print at the one time?
How do I get “404 Not Found” content to appear?
See all 161 FAQs
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IRP Commerce is a Trading Name of Export Technologies Limited, a Deloitte Fast 50 Company five times: 2010, 2011, 2012, 2013 & 2014   Deloitte.