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PIONEERING A NEW ERA OF INTELLIGENT QUANTITATIVE ECOMMERCE - THAT WORKS FOR YOU
Knowledge Base
Training Videos (15)
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Common Tasks
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Interventions
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Languages
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Questions & Answers
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Reviews
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Site Scripts
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Web Services
Getting Started with the Knowledge Base
Type a phrase in the search bar at the top or click on the headings in the left menu. The menu mirrors the IRP Admin left navigation, so it’s easy to find help on any topic. You’ll find overviews, step-by-step instructions, video tutorials and FAQs about every section in IRP Admin. You can rate the usefulness of every help topic and, if you’re an IRP World member, you can ask questions.

If you’re not sure where to start, why not try some of the featured topics we’ve picked out below.
Featured Help Topics
GettingStarted
Getting Started with IRP Admin
IRPB2B
IRP B2B
IRPAdminApp
How To Use The IRP App
MobileScreen
IRP Mobile Website Overview
FinanceProviders
IRP Finance Providers
ClickAndCollect
IRP Click and Collect
Featured Video Tutorials
Admin User Groups
Admin User Groups
Bulk Updates
Bulk Updates
Shipping Rules
Shipping Rules
Brands
Brands
Categories
Categories
System Emails
System Emails
Most Viewed Topics
Application Settings
Models
Orders
Customers
Common Tasks
Promotions
Banners
Email Campaigns
Shipping Methods
System Emails
Recently Viewed
Return Reason Codes
Sales Overview
Finance Settings
Home Page Content
Import Mailing List
Headers & Footers
Import Customers
Product Discounts
Traffic Sources
System Emails
How To's
How To Request a New Incoming Transfer
How To Activate or Deactivate a Feed
How to Add or Edit a Finance Provider
Legacy Integrations: How To Perform an Integration
How to Run a Dropped Basket Campaign
How To Add or Edit a Language
How to Add or Edit an Alternative Payment Method (APM)
How To Add or Edit a Common Task
How to Run a Re-engagement Campaign
How To Approve Reviews
FAQs
How do I include a PDF document in the News section?
How do I display a stock option in the ‘Add To Basket’ section as ‘In Stock’ as opposed to ‘Only X In Stock’?
How do I manage returned Click & Collect items?
What is the 'CR %' on the Emails.aspx page?
Does the Click & Collect feature work on the mobile version of my website?
Why do I receive an error message when I try to print Ad-Hoc labels?
Can I adjust RRPs based on country?
How do I change my password?
What is the basic set up for a kit?
How can I see the orders that have resulted from an Intervention?
See all 161 FAQs
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IRP Commerce is a Trading Name of Export Technologies Limited, a Deloitte Fast 50 Company five times: 2010, 2011, 2012, 2013 & 2014   Deloitte.