Menu
IRP COMMERCE PLATFORM REPLATFORM TO THE IRP CASE STUDIES PARTNERS IRP INSIGHTS TERMINAL ECOMMERCE MARKET DATA STRATEGY CENTRE NEWS & EVENTS CONTACT US
KNOWLEDGE BASE
GETTING STARTED WITH THE KNOWLEDGE BASE
IRP
Common Tasks (1)
Interventions (1)
Languages (1)
Questions & Answers (1)
Reviews (1)
Site Scripts (1)
Web Services (1)
Training Videos
Peer Support
Type a phrase in the search bar at the top or click on the headings in the left menu. The menu mirrors the IRP Admin left navigation, so it’s easy to find help on any topic. You’ll find overviews, step-by-step instructions, video tutorials and FAQs about every section in IRP Admin. You can rate the usefulness of every help topic and, if you’re an IRP World member, you can ask questions.

If you’re not sure where to start, why not try some of the featured topics we’ve picked out below.
Featured Help Topics
GettingStarted
Getting Started with IRP Admin
IRPAdminApp
How To Use The IRP App
MobileScreen
IRP Mobile Website Overview
IRPB2B
IRP B2B
IRP Live Support
IRP Live Support
ClickAndCollect
IRP Click and Collect
Featured Video Tutorials
Admin User Groups
IRP Admin User Groups
Bulk Updates
IRP Bulk Updates
Shipping Rules
IRP Shipping Rules
Brands
IRP Brands
Categories
IRP Categories
System Emails
IRP System Emails
Most Viewed Topics
Application Settings
Admin User Groups
Models
Promotions
Orders
Common Tasks
Customers
Banners
Shipping Methods
Feeds
Recently Viewed
Robots.txt
Navigation – Top Tabs
Feed Exclusions
Stock Suppliers
Auto Approve Criteria
Import Stock Attributes
Feed Specifications
Brands
SQL Editor
Shipping Rules
How To's
How to Add a Small Translation
How To Request a New Incoming Transfer
How To Generate a Category Negatives Upload File
How To Enter Costs
How To Add or Edit a Product Customisation
How To Copy or Delete a Trade Price List
How To Add or Edit a Large Translation
How To Auto Dispatch Orders
How To Add or Edit a Contact Us Question
How To Approve Reviews
FAQs
How do I split an existing category into a category containing multiple sub-categories?
Does the Click & Collect feature work on the mobile version of my website?
Are Ignored Words case-sensitive?
What size should my product images be?
What is the display name?
How can I see the orders that have resulted from an Intervention?
Can I adjust RRPs based on country?
Why are some stock options not appearing on my website?
What are Special Permissions?
Can you create Word Replacements using multiple words or single words only?
See all 161 FAQs
PRODUCT
COMPANY
RESOURCES
IRP Strategy Centre
Ecommerce Benchmarks & Market Data
CONNECT
UK 02890 78 5869
Ireland 01 513 4969
International +44(0)2030 96 03 95
STAY CONNECTED WITH IRP COMMERCE
  Sign Up
Copyright © 2019 IRP Commerce. Use of this website constitutes acceptance of the IRP World Terms of Use, IRP Privacy Policy and IRP Cookie Policy
IRP Commerce is a Trading Name of Export Technologies Limited, Concourse 2, Catalyst, Belfast, BT3 9DT, UK. Registered in Northern Ireland, Number: NI 041856. VAT Number: GB 888249658
A Deloitte Fast 50 Company six times: 2010, 2011, 2012, 2013, 2014 & 2018