Join our team and help shape the future of commerce

The Customer Success Manager will help the company to create a world class customer experience and drive success and profitability into our clients' ecosystems. This role represents a huge opportunity for a talented commercial individual to play a key part in the development of one of Northern Ireland’s leading technology companies.

The successful candidate will be responsible for designing ecommerce websites running on the IRP Commerce Cloud. This will take place during initial deployment of a customer’s business on the IRP platform and on an ongoing basis to optimise conversion rates.

The successful candidate will be working on creating a world-class experience on the IRP product. This will involve following UX/UI design patterns and best practices on the IRP Commerce Cloud, with a focus on usability and repeatability, ensuring that interfaces with very similar goals are implemented in the same way each time.

The successful candidate will become a product expert, providing support for IRP Agencies and customers using the IRP system. From the start, this will be a hands-on role, learning IRP technology and working daily to analyse issues and marshal them through to full resolution.

This role represents a great opportunity for a talented individual to play a key part in the development of one of Northern Ireland's leading technology companies. From the start, this will be a hands-on role, learning IRP technology and working daily to analyse issues and marshal them through to full resolution.

The successful candidate will be responsible for building a test platform which works with the current software development methodologies of the company and significantly improves both the accuracy and time-to-release of our software. The ideal candidate will be able to work closely with, and integrate into, a very close-knit, talented team of engineers.

As Head of Agency, you will help identify, develop and manage Agency partners to work with us and our clients. Our mission is to build a web of IRP Centres of Excellence that not only provide new IRP instances but also work on each IRP store in a manner that echoes the core values of IRP – profit-focussed and data-driven excellence in ecommerce.

The key requirement of this role will be to work as part of the sales team to develop new business opportunities for IRP Commerce. This individual will be a self-starter able to identify and develop new business prospects within agreed target markets. Multiple lead sources will be leveraged including inbound marketing leads, prospect lists and personal discovery research.

This role represents a huge opportunity for a hands-on, dynamic Customer Success leader who will be responsible for ensuring that the customer journey and experience exceeds expectations every time. Candidates should have a strong SaaS / ecommerce background and proven experience of building and managing a successful Customer Success team.

This role represents a huge opportunity for a talented commercial individual to drive the commercial success in one of Northern Ireland’s leading technology companies. Candidates should have a proven track record of success in complex direct selling and partner SAAS environments.

This is a great opportunity for an experienced individual to provide 3^rd line technical support for IRP Agencies and assist with training for all IRP end users. Candidates should have demonstrable experience of working in a technical support role for a software company and a strong track record of creating training materials for software applications.

We’re looking for the best of the best – a high-calibre, recent graduate in Computer Science or a closely-related discipline. By joining us, you'll be helping to shape the future of commerce. Candidates should have a working knowledge of C#, SQL Server, HTML, JavaScript and jQuery and have an exemplary academic record.

The successful candidate will be responsible for defining our UX/UI design patterns and best practices for our platform, with focus on usability and repeatability, ensuring that interfaces with very similar goals are implemented in the same way each time. This is a huge opportunity to play a key role in managing the product UX/UI design function within a very successful technology company that has allowed mid-market businesses based in the UK and Ireland to transact billions in revenue.

The successful candidate will be responsible for the end-to-end management of new ecommerce contracts, ensuring that ecommerce websites are launched on time, market ready and able to rapidly deliver growing revenues. This is a multi-disciplinary role that mixes client management, project management, partner management, software support and consulting.

This role represents a huge opportunity for a talented commercial individual to play a key part in the development of one of Northern Ireland’s leading technology companies. Candidates should have an excellent degree in accounting or business administration and previous experience as a CFO in a software or technology company.

This is an opportunity to play a leading role in steering one of the most important ecommerce platforms being developed in the UK or Ireland. Candidates should have a degree-level education and previous experience as a Product Manager in a software or technology company.

This is an opportunity to lead potentially one of the fastest-growing and important technology companies in Ireland. You will be running a company that is into the scaling phase of its business lifecycle.