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Admin Users

After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...

Published: 26 Oct 2021

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Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

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Website CSS Stylesheet

Interface & Design

This section requires good skills and understanding of CSS style sheets. The CSS section is predominately a resource for your interface designers to...

Published: 11 Oct 2021

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Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

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Live Chat Active Sessions

Live Chat

Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...

Published: 25 Oct 2021

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Bulk Operations

Products

Bulk operations allow for a number of tasks to be completed at the same time.

Published: 07 Jul 2020

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Categories

Products

Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...

Published: 07 Apr 2021

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Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

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Tax Rates

Products

You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country.

Published: 10 Dec 2020

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Currencies

Payment Processing

There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...

Published: 23 Jun 2021

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Headers & Footers

Email Marketing

You can create email headers and footers to customise the appearance of emails being sent to your customers.

Published: 18 Oct 2021

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Feed Manager

Feed Management

Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...

Published: 11 Aug 2023

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Price Adjustments

You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand...

Published: 14 Sep 2020

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Questions & Answers

Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.

Published: 07 Apr 2021

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Failed Individual Words

Search

The Failed Individual Words page displays a list of search terms entered by users that could not be matched on the site.

Published: 03 Mar 2021

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String Replace

Interface Translations

You use this section to replace a certain string with another. You can apply this to Small Translations, Large Translations, Site Emails and Custom...

Published: 30 Mar 2021

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Telesale Prompts

Telesales

You use telesales prompts to display information or questions at specific stages of the telesales order process. They remind Admin users who are...

Published: 08 Jul 2020

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Site Scripts

The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...

Published: 11 Oct 2021

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Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

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Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

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Shipping Rules

Shipping

You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have...

Published: 16 Nov 2022

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Attributes

Products

You use this section to define the attributes that can be assigned to products on your website. You can also link the attributes with categories.

Published: 12 Oct 2021

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Product Customisations

Products

Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...

Published: 07 Apr 2021

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Navigation – Top Tabs

Interface & Design

This section allows you to see how your Top Nav will appear on the front end, making it easy to apply any changes or updates through the use of...

Published: 15 Apr 2021

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Reload Settings

Application Settings

You use the Reload Settings section to reload certain changes that have been made to the site.

Published: 30 Mar 2021

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Navigation – Bottom Desktop and Trade Site

Interface & Design

The Bottom Section allows you to add/edit the content that will appear in the Bottom Navigation section on your website.

Published: 21 Jul 2020

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Navigation – Site Map

Interface & Design

The Site Map Section allows you to add/edit the content that will appear on the Site Map page of your website: www.yourIRP.com/Sitemap.aspx.

Published: 07 Apr 2021

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Help Categories

Site Help

You use the site help feature to create a structured help section on your front-end website. You can also customise the site help and use it as a blog...

Published: 26 Feb 2021

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Help Topics

Site Help

You create Help Topics a level below Help Categories. Help Topics contain the detailed help information.

Published: 26 Feb 2021

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Specifications

Feed Management

The Specifications section of the IRP allows you to edit feed details as well as browse or edit the SQL query used to populate the feed.

Published: 31 Jul 2023

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Site Logos

Interface & Design

You use the Site Logos section to upload and edit the logos that appear in the top left corner of your website.

Published: 02 Apr 2021

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Email Stylesheet

Email Marketing

This section contains the entire stylesheet (CSS) for HTML emails sent by the website. Any changes you make here will be reflected in any future...

Published: 18 Oct 2021

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PayPal Settings

Payment Processing

All of the Application Settings related to PayPal are stored in this section.

Published: 09 Sep 2020

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Site Help Settings

Application Settings

You use this page to make help topics available on the front-end of the website. Note that you don't create the help topics on this page — you use the...

Published: 30 Mar 2021

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Site Verification Meta Tags

Application Settings

You use this page to add any meta tags that should be included on your website home page for verification purposes.

Published: 30 Mar 2021

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Mobile CSS Stylesheet

Interface & Design

You use this section to modify the entire stylesheet for the mobile version of your website, as held on the file system. Any changes that you make...

Published: 11 Oct 2021

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Stock Purchase Orders

Stock Control

The Stock Purchase Orders section is where you can create, review and authorise purchase orders. You can also use this section to place purchase...

Published: 06 Jul 2021

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Stock Locations

Stock Control

You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...

Published: 14 Oct 2021

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Mobile Settings

Application Settings

You use the Mobile Settings section to define settings for the mobile version of your website.

Published: 30 Mar 2021

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Overview - Legacy (Integration)

Integration

You use the Integration section to configure any type of recurring data integration with the IRP.

Published: 08 Apr 2021

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Enabling Google Analytics API with IRP

Orders Tracking

We have integrated Google’s Analytics API with the IRP for use within the IRP’s own statistics section as well as the IRP World.

Published: 01 Apr 2021

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Click and Collect Overview

Orders

This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.

Published: 08 Apr 2021

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Promotions

The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...

Published: 11 Oct 2021

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Navigation – Bottom Mobile Site Checkout

Interface & Design

The Bottom Mobile Site – Checkout section allows you to add or edit the content that will appear in the Bottom Navigation section of the checkout page...

Published: 21 Jul 2020

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Attribute Values

Products

This is where you add values for all of the stock attributes that you have defined in your system. You can also translate values into any language in...

Published: 20 May 2021

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Block IP Addresses

Security

This topic explains how you can block IP addresses from accessing your website.

Published: 14 Sep 2020

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Overview - New (Integration)

Integration

You use the Overview - New section to configure any type of recurring data integration with the IRP.

Published: 08 Apr 2021

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B2B Overview

Trade Site

By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...

Published: 20 Oct 2021

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Invoice Templates

Trade Site

You use this section to configure customised invoices for different Trade Customers.

Published: 31 Mar 2021

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Price Lists

Trade Site

You use this section to configure customised price lists for different groups of Trade (B2B) Customers.

Published: 15 Sep 2020

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