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Block User Agent Strings

You can find this section under Security > Blocked User Agent Strings in the IRP Admin left navigation menu.

You use this page to block specific UserAgent strings of devices that you want to prevent accessing your website. This helps to maintain the security of your site.

The BlockedUserAgents.aspx page appears as follows:

IRP Admin image

You can use the search bar at the top of the page to search by the domain of any blocked UserAgent string and, if you expand 'Other Options', you can filter by the name of the Admin User who blocked the UserAgent string.

The main grid contains the following details:

  • ID: This is the IRP database ID of the blocked UserAgent string, added automatically by the IRP.
  • User Agent String: This is the UserAgent string that is blocked.
  • Blocked Since / Excluded Since: This shows the date and time when the UserAgent was first blocked.
  • Notes: This shows any Admin notes that explain why the UserAgent was blocked.
  • Edit: Click this button to edit the UserAgent string, to add or amend Admin notes, or to unblock the UserAgent. For more details, see How to Block or Unblock a User Agent.

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How to Block or Unblock a User Agent

Blocking or editing a UserAgent

To block or edit a UserAgent, follow these steps:

  1. Go to Security > Blocked User Agent Strings in the IRP Admin left navigation menu.
  2. To block a new UserAgent, click the Block New UserAgent button above the search bar.
    To edit an existing UserAgent, click the Edit button at the right side of the UserAgent that you want to edit.
  3. Enter or edit the following details on the BlockedUserAgentEdit.aspx page:
    Setting
    Description
    Blocked User Agent ID This is the IRP database ID of the blocked UserAgent string, added automatically by the IRP.
    User Agent String Enter the UserAgent string to block. Letter casing does not matter, as all comparisons will be done case-insensitive.
    Notes Enter Admin notes against this UserAgent. It is highly recommended that you add notes as to why this UserAgent has been blocked, for future reviews of blocks.
  4. When you have entered or updated all of the details, click the Insert Blocked User Agent button or the Update Blocked User Agent button to save the details.

Unblocking a UserAgent

To unblock a UserAgent, follow these steps:

  1. Go to Security > Blocked User Agent Strings in the IRP Admin left navigation menu.
  2. Click the Edit button at the right side of the UserAgent that you want to unblock. This opens the BlockedUserAgentEdit.aspx page.
  3. Click the Unblock User Agent button.
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