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Auto Dispatch Orders

How Tos (3)

You can find this section under Orders > Auto Dispatch Orders in the IRP Admin left navigation menu.

Here is an introductory video about the Auto Dispatch Orders section – note however that the video is intended only to provide a general overview of the area. Currently IRP videos are not maintained in line with each software release and therefore the features in IRP Admin may work slightly differently from the way they are shown in the videos, some settings may be missing or have different names, and so forth.

Auto Dispatch allows clients to Automatically Dispatch orders using the Royal Mail and Parcelforce integrations within the IRP.

Auto Dispatch is the most foolproof way of administering dispatch through the IRP.

To use this functionality, your Shipping Methods must have the relevant Carrier Integration Type set. Royal Mail Shipping Methods must be set up with the details provided by your Royal Mail account manager. This includes the label creation discussed in detail in the How To: Create and Add a Royal Mail Shipping Label article in the Shipping Methods section. Parcelforce's expressLink API automates the label production procedure for Parcelforce Shipping Methods but the Carrier Integration Type must be set up as normal.

Auto Dispatching Orders adds the Orders to the Collection Manifest. All items added in this way will be collected at the collection time via a collection driver. Please note that collection and payment details should be set up with your Account Manager for the corresponding courier at the client's discretion.

Orders can be Auto dispatched in two ways:

  • By entering a relevant Order ID on OrdersAutoDispatch.aspx.
  • By clicking the button displayed in a relevant Order on Orders.aspx.

You can also update Parcel Weights and Delete Parcels in this section as described in the How To: Update/Delete Parcel Details article.

How To Guides (3)

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