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Customers (Trade Site)

You can find this section under Trade Site > Customers in the IRP left navigation menu.

Note: For more information about IRP Admin areas related to Trade Customers, see the B2B Overview help topic.

From here you can view only Trade Customers. When you go to edit their details or create new customers, you are redirected to the Customers > Customers section of IRP Admin, as described in the Customers help topic. You can use the ‘Other Options’ search feature to search by Date Joined, Account Status (‘All Statuses’, ‘Not Trade Account’, ‘Awaiting Approval’, ‘Approved’, ‘Suspended’ or ‘Rejected’), by Drop Ship Status (‘All Statuses’, ‘Requested’, ‘Enabled’ or ‘Not Enabled’) or by Product Export Status (‘All Statuses’, ‘Requested’, ‘Enabled’ or ‘Not Enabled’) for your Trade Customers:

IRP Trade Customers screen showing search options

Using the main grid on this screen you can edit the following fields:

  • Email: Send an email to the Trade Customer.
  • Account Status: Change the status of the Customer’s account to ‘Awaiting Approval’, ‘Approved’, ‘Suspended’, ‘Rejected’ or ‘Not Trade Account’.
  • Allow Credit: Allow or disallow the Customer to have credit.
  • Credit Limit: Update the Customer’s Credit Limit (if applicable).

If you make any changes, click the Update Customers button.




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IRP Commerce is a Trading Name of Export Technologies Limited, a Deloitte Fast 50 Company six times: 2010, 2011, 2012, 2013, 2014 & 2018   Deloitte.