You currently have no notifications!
Close Menu

How can we help you?

Tell us more about your query, we'd be happy to help.
How did you hear about us?:
IRP Shopper
Common Tasks (1)
Interventions (1)
Languages (1)
Questions & Answers (1)
Reviews (1)
Site Scripts (1)
Subscriptions (1)
Web Services (1)
IRP Freshdesk
Training Videos
Peer Support

Receipts (EPOS)

Receipts are printed from the EPOS when a sale has been completed. There are three types of receipts available:

  • Customer receipt
  • Retailer receipt
  • Gift receipt

Note: You can design the text that appears at the bottom of printed EPOS receipts on the tills for specific locations by using the Receipt Bottom Text setting on the StockLocationEdit.aspx page. For more details, see the Stock Locations Knowledge Base help topic.

A customer receipt and a retailer receipt have the following format:

A gift receipt has the same format but does not include the price:


Digital receipts

The EPOS can also email the customer a receipt and add them to a mailing list:

To assist with traceability, whenever an EPOS user signs up a till customer to the mailing list, their Admin User ID is saved in the mailing list database table.

If the customer does give you their email address when they make a purchase in store, you can send them an ‘EPOS Receipt’ System Email to the address they provide. See the System Emails help topic for more information.

Digital receipts are a good way to make sure that in-store customers are aware of your online store and are an important part of a multichannel marketing strategy.

Live Market Data
Today v Yesterday 0.01%
June 2024 v June 2023 11.63%
YTD 2024 v 2023 16.07%
Arts and Crafts 0.13%
Baby & Child 0.37%
Cars and Motorcycling 0.27%
Electrical & Commercial Equipment 0.09%
Fashion Clothing & Accessories 0.02%
Food & Drink 0.40%
Health and Wellbeing 0.00%
Kitchen & Home Appliances 0.24%
Pet Care 0.01%
Sports and Recreation 0.01%
Toys, Games & Collectables 0.06%

Copyright © 2023 IRP Commerce. Use of this website constitutes acceptance of the IRP World Acceptable Use Policy, IRP World Terms of Use, IRP Privacy Policy and IRP Cookie Policy

IRP Commerce Limited, Concourse 3, Catalyst, BT3 9DT, UK. Company Number: NI 041856. VAT Number: GB 888249658
A Deloitte Fast 50 Company eight times: 2010, 2011, 2012, 2013, 2014, 2018, 2019 & 2020