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	Stock Control Overview
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Stock Locations

How Tos (2)

How To Add or Edit a Stock Location

How To Add or Edit a Click and Collect Exclusion

You can find this section under Stock Control > Stock Locations in the IRP Admin left navigation menu.

You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held, for example in a warehouse or in a shop.

To ensure that there are no discrepancies between the level of stock recorded in the IRP and the level in the physical locations, ensure that you carry out regular Stock Takes.

The main Stock Locations screen shows several details for each of your locations in a separate row:

The information bar at the top of the screen displays the following details:

Total Units: This is the total number of units in all of your stock locations.
Total Retail Value: This is the total retail value of units in all of your stock locations.
Total Cost: This is the total cost of units in all of your stock locations.
Total Tills: This is the total number of tills in all of your stock locations.
Total Personnel: This is the total number of staff employed at all of your stock locations.
Total Area: This is the total area of all of your stock locations in square metres.

The details shown in the main section of the screen include:

ID: This is a unique IRP identifier for this location.
Active: This indicates whether or not a stock location is active.
Name: This is the name of the location.
Address: This is the address of the location.
Deliver To Store: This indicates whether this location will be available for selection by customers placing ‘deliver to store’ orders (if you have enabled this feature). Note that stock levels are not taken into consideration for deliver to store orders (unlike click & collect).
Is Click & Collect: This indicates whether a location can be selected when placing Click & Collect orders (if you have enabled this feature).
Stock Available For Web: (True/False) This indicates whether the stock levels for this location will contribute to the overall web stock levels.
Exclusions: This shows any categories, brands or models that are excluded from the Click & Collect feature if enabled for this location. To add or modify exclusions, click the number in the cell in the grid. For more details, see the How To Add or Edit a Click & Collect Exclusion in this section.
Email: This is the email address of the location. You can click the envelope icon to open a new email message to the address using your default email application.
Phone: This is the telephone number of the location.
Units: This is the total number of units stored at the location.
Retail Value: This is the total retail value of all the items stored at the location.
Stock Cost: This is the total cost of all stock stored at the location.
Tills: This is the total number of tills at the location.
Admin Users: This is the total number of IRP Admin users at the location. Every IRP Admin user is associated with a physical stock location which is displayed in the stock control bar in both the top and bottom navigation bars. This location determines the stock that each Admin user can view and other specific actions that apply only to a particular location. You can change the location in the stock control bar so as to allow actions to be performed quickly for different locations.
Personnel: This is the total number of staff at the location.
Square Metres: This is the total area of the location measured in square metres.

To view details of an individual stock location, click the View button on the right side of a row. Among the details that you can view are the Currency, Voucher Prefix, Receipt Logo, Click & Collect information (if you have enabled this feature) and IRP Admin users that are based at that stock location (shown in the lower Admin Users At Location section):

You can also edit the location details by clicking the Edit button at the top of the screen. For more details, see the How To Add or Edit a Stock Location article in this section.

Note that your registered stock location as defined on your Admin User page is shown at the far right side of the bottom nav. If you have permissions to use the Stock Control section of IRP Admin, you can change your location by clicking this button and selecting another location.

Tags: Stock Locations Stock Control Stock Stock Management Locations Total Units Total Retail Value Total Cost Total Tills Total Personnel Total Area Is Click & Collect Exclusions Retail Value Stock Cost Stock Location Admin Users Square Metres Admin Users At Location How To Add or Edit a Stock Location Location ID Opening Time Closing Time Latitude Longitude Generate Latitude & Longitude Copy Stock From Location Receipt Logo EPOS Settings Voucher Prefix Click and Collect Exclusion Category Exclusions Brand Exclusions Model Exclusions Remove Selected Model Exclusions Copy Exclusions From Location Deliver To Store Web Stock Level Local Stock Level Deleting Stock Locations Old Stock Locations Kit Stock Levels Hide In EPOS Receipt Bottom Text Deactivate Stock Locations Stock Available For Web External Stock Location ID

How To Guides (2)

How To Add or Edit a Stock Location

To add or edit a Stock Location, follow the steps below. If you are closing a Stock Location, see the note below called ‘Note on Deleting Stock Locations’.

Go to Stock Control > Locations in the IRP Admin left navigation menu.
To add a new location, click the Add New Stock Location button at the top of the screen.
To edit an existing location, click the Edit button on the right side of the row belonging to the location that you want to edit.

Enter or edit the following details. If you see an asterisk (*) beside a setting it means that the setting is required.

Setting	Description
Location Details
Stock Location ID	This is a unique IRP identifier for this location.
Active	Inactive locations will not be available within certain areas of the IRP Admin. Stock locations should be deactivated if they are closed or no longer used instead of deleting the location.
Location Name	Enter a recognisable name that will be visible throughout the IRP.
Stock Available For Web	When this is ticked, the stock levels for this location will contribute to the overall web stock levels. When an order (including an EPOS order) is fulfilled from a Stock Location that has 'Make Stock Available For Web' enabled, then the InStock value (which determines if something is available on the B2C site) will remain the same. When an order is fulfilled from a Stock Location that has 'Make Stock Available For Web' disabled, then the InStock value will be readjusted to the correct value rather than being deducted twice, etc. Note that, if this is not enabled, stock won't be included in the web stock level value and any products that only have levels in this particular location won't appear in stock on the front end - they would have to have a stock level at another location which has 'Stock Available For Web' enabled.
Deliver To Store Location	When ticked, this location will be available for selection by customers placing ‘deliver to store’ orders. Note that stock levels are not taken into consideration for deliver to store orders (unlike click & collect orders).
Address Details
Address Line 1	Enter the first line of the location address.
Address Line 2	Enter the second line of the location address.
City	Enter the town or city of the location address.
County	Enter the region or county of the location address.
Country	Select the country of the location address from the drop-down menu.
Postcode	Enter the postal or zip code for the location address.
Main Contact Details
First Name	Enter the first name of the default main contact for this location.
Surname	Enter the surname name of the default main contact for this location.
Email Address	Enter the default email address for this location.
Telephone	Enter the location telephone number.
Fax	(Optional) Enter the fax number for the location.
Other Phone	(Optional) Enter an alternate contact phone number for the location.
Other Location Details
External Stock Location ID	Enter an external identifier for this Stock Location that can be used for third-party integrations.
No. Personnel	Enter the number of personnel employed at the location.
No. Square Metres	Enter the floor area of the location in square metres.
Shipping Return Address	The address for returning items dispatched from this Stock Location. Please include line breaks if this address is to be printed on Royal Mail labels.
Notes	Enter any notes relating to the location.
Click & Collect Details
Is Click & Collect Location	Check this box to allow customers to reserve items at this stock location (only applicable if you have enabled the ‘Enable Click And Collect’ application setting).
Display Location Name	The name of the location as it will display on the front end of the website.
Opening Time	The opening time after which customers can collect items that they have reserved at this location.
Closing Time	The closing time after which customers will no longer be able to collect items that they have reserved.
Latitude	Click the Generate Latitude & Longitude button to get the latitude of the stock location. This will be used when calculating distances for customers when they choose click and collect checkout. Note: The value is calculated from the address and/or postcode values that you have entered — therefore make sure that you have configured those fields first in the ‘Location Details’ section.
Longitude	Click the Generate Latitude & Longitude button to get the longitude of the stock location. The longitude of the stock location. This will be used when calculating distances for customers when they choose click and collect checkout. Note: The value is calculated from the address and/or postcode values that you have entered — therefore make sure that you have configured those fields first in the 'Location Details' section.
Copy Stock
Copy Stock From Location	Copy all stock from the selected location to the location that you are currently editing. The stock will be added with a value of zero. Ideally you should then update these by carrying out a Stock Take of all stock for that location (you can also update the levels in bulk by performing a Stock Take). Note: Only active non-discontinued stock is copied. An item is not copied if it already exists at the location. When you have selected the location from the drop-down menu, click the Copy button on the right side of the Copy Stock section.
EPOS Settings
Hide In EPOS	Tick this checkbox if you do not want this location to appear in your EPOS setup. This means that the location will not be available when you are creating a new till, nor will the location appear on the Epos/ProductInformation.aspx page. It will also mean that any tills in that Stock Location can no longer be used.
Currency	Enter the EPOS currency used at this stock location.
Receipt Logo	Browse and upload the receipt image used by tills at this stock location.
Voucher Prefix	Enter the prefix code to use on vouchers generated by EPOS tills in this location.
Receipt Bottom Text	Use the HTML Editor to enter text that will appear at the bottom of the printed EPOS receipts on tills at this location. If you leave this blank, Large Translation 23 will be used. By default the English version of Large Translation 23 is:

Click the Insert Stock Location button or the Update Stock Location button to save the details.

Note on Deleting Stock Locations

Sometimes you may close a Stock Location and, although there is an option to delete a Stock Location (by clicking the ‘Delete Stock Location’ button on the StockLocationEdit.aspx page), this is generally NOT recommended. This is because, once a Stock Location is deleted, other information relating to that location will also be removed or will no longer make sense in the system. Instead, you can deactivate a stock location by unchecking the ‘Active’ box. If relevant, you could also update the closed location so that it is not a Click & Collect or Deliver to Store location. Once a location is deactivated it will no longer appear in certain lists within the IRP Admin such as within Stock Control and in certain areas of the front end such as Click and Collect locations or Deliver to Store locations.

As regards the IRP EPOS, you can deactivate tills on the EposTillEdit.aspx page. This is recommended for old Stock Locations as this will keep the historical information for reporting.

How To Add or Edit a Click and Collect Exclusion

To add or edit a Click & Collect Exclusion, follow these steps:

Go to Stock Control > Stock Locations in the IRP Admin left navigation menu.
The main Stock Locations screen shows several details for each of your locations in a separate row:

In the Exclusions column, click the number in the cell.
The Edit Stock Location Click & Collect Exclusions screen appears:

Edit Stock Location Click and Collect Exclusions screen

In the Category Exclusions section, use the Add and Remove buttons between the Available Categories and Selected Categories boxes.
In the Brand Exclusions section, use the Add and Remove buttons between the Available Brands and Selected Brands boxes.
In the Model Exclusions section, use the Search bar to look up a model using its modelID and click the Exclude Model button to exclude the model you have selected. If you later want to delete the exclusion, select the model then click the Remove Selected Model Exclusions button.
In the Model Exclusions section, use the Search bar to look up a model using its modelID and click the Exclude Model button to exclude the model you have selected.
In the Copy Exclusions From Location section, select the stock location from the dropdown list and click the Copy Exclusions From Location button.

FAQs (3)

What are the 'Latitude' and 'Longitude' buttons used for on the 'Edit Stock Location' page?

These values are used when the IRP calculates distances for customers when they choose Click & Collect checkout. Click the 'Generate Latitude & Longitude' button to get the longitude of the stock location. Note: The values are calculated from the address and/or postcode values that you have entered — therefore make sure that you have configured those fields first in the ‘Location Details’ section.

At what point is my web stock level updated after customers order items?

Your web stock level is updated as soon as a customer places an order on your website.

At what point is my local stock level updated?

Your local stock level us updated when an order is moved from Approved to Picking and Packing, depending on the Location of the User processing the order. Note that when kit order items are dispatched, auto-dispatched, cancelled or returned the stock location levels for the constituent kit items are adjusted by the ordered quantity. This will prevent stock location level synchronisation errors. Fixed Kit order items are also excluded from all stock location level adjustments.