Search Results "Flying High at the Aer Lingus Viscount Awards"

	Admin Users Admin Users After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to... Published: 26 Oct 2021	View
	Application Settings Application Settings Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is... Published: 04 Oct 2023	View
	Common Tasks Server Management You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone... Published: 19 Oct 2021	View
	Customers Customers The customers section allows you to create customer accounts or edit existing customer accounts on your website. Published: 13 Oct 2021	View
	Homepage Manager ShopFront Homepages Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages. Published: 26 Feb 2026	View
	Live Chat Active Sessions Customer Service Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a... Published: 25 Oct 2021	View
	Image Processing Products The Image Processor can be used to Copy or Process and Create images in your IRP Admin. This allows you to perform multiple processes on an image... Published: 11 Oct 2021	View
	Tax Rates Products You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country. Published: 10 Dec 2020	View
	Search History Search Console The Search History section displays all the terms that have been searched for on the front end of the web site. Published: 07 Apr 2021	View
	Currencies Payment Processing There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other... Published: 23 Jun 2021	View
	Card Processors Payment Processing To accept card payments, you must set up Card Processors in your IRP Admin. Published: 13 Apr 2021	View
	Traffic Sources Orders Tracking By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have... Published: 14 Nov 2025	View
	Small Translations ShopFront Translations The small translations are effectively "snippets" of information throughout the website. These could be items such as "More Info", "Stock", "Reviews",... Published: 28 Apr 2021	View
	Shipping Countries Shipping You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific... Published: 19 Oct 2021	View
	Shipping Methods Shipping Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by... Published: 29 Jun 2021	View
	Shipping Rules Shipping You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have... Published: 16 Nov 2022	View
	Make A Sale (EPOS) EPOS This topic describes how to make a sale using the IRP EPOS. Published: 21 Oct 2020	View
	Deposit / Withdraw Cash (EPOS) EPOS This topic describes how to deposit or withdraw cash using the IRP EPOS. Published: 03 Aug 2020	View
	Reload Settings Application Settings You use the Reload Settings section to reload certain changes that have been made to the site. Published: 30 Mar 2021	View
	Fraud Scoring Bands Orders The IRP provides a Fraud Indication Score for all orders placed using Realex as the payment method. Different Scores are assigned to each check. Published: 07 Jul 2020	View
	Auto Approve Criteria Orders This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against. Published: 08 Apr 2021	View
	Card Processor Settings Payment Processing All of the Application Settings relating to Payment Processing are stored in this section. Published: 14 Sep 2020	View
	PayPal Settings Payment Processing All of the Application Settings related to PayPal are stored in this section. Published: 09 Sep 2020	View
	Live Chat Settings Application Settings Live Support allows customers to communicate directly with technical support staff for the website. Published: 13 Oct 2021	View
	Stock Locations Stock Control You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,... Published: 14 Oct 2021	View
	Interface Settings Application Settings You use the Interface Settings section to define settings for banners, baskets, home pages, left, right and top navigation, your mobile website and... Published: 12 Oct 2021	View
	Overview (Customers) Customers The Overview screen presents you with a summary of customer information. Published: 14 Sep 2020	View
	Amazon Integration Overview Marketplaces Here are the steps that you need to follow to make the most of the IRP’s Amazon Marketplace feature. Published: 07 Apr 2021	View
	Amazon Marketplaces You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download. Published: 12 Oct 2021	View
	Click and Collect Overview Orders This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature. Published: 08 Apr 2021	View
	Promotions Promotions Engine The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,... Published: 11 Oct 2021	View
	Shipping Restrictions Shipping You use the Shipping Restrictions section to restrict the delivery of particular brands or categories to customers in specific countries. You can... Published: 07 Apr 2021	View
	Parcel Types Shipping You use the Parcel Types section to define any set parcel dimensions that you routinely use. For example some businesses might often use generic... Published: 06 Jul 2020	View
	IRP Integration Guide Integration This Guide describes how to export data from the IRP and how to import data into the IRP. Published: 29 Mar 2021	View
	Automatic Activation Rules Customer Service This section allows you to automatically enable and disable Live Chat via a set of rules, such as day of the week, time of day and whether Live Chat... Published: 08 Oct 2021	View
	Country Restrictions Customer Service You use this page to enable or disable the Live Chat feature for specific countries. Published: 08 Oct 2021	View
	Live Chat Search Customer Service This page displays the Complete / Unanswered Chat sessions that are no longer active. Published: 15 Oct 2021	View
	eBay Marketplaces This section is where you view, add, manage and delete eBay Marketplaces on your IRP. Published: 07 Apr 2021	View
	How to Set Up IRP Advanced Pricing Advanced Pricing This topic describes the steps you should take to set up Advanced Pricing on the IRP. Published: 09 Jun 2026	View
	Understanding Card Payments On The IRP Payment Processing This topic provides an overview of Card payments on the IRP. Published: 08 Apr 2021	View
	Local Payment Methods Payment Processing This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method... Published: 05 Feb 2021	View
	Check In Stock Using the EPOS EPOS Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures. Published: 20 Jul 2020	View
	IRP Checkout Overview IRP Overviews The all-new, mobile-first IRP checkout flow is optimised for conversion across all device types. It has been designed from the ground up to maximise... Published: 16 Apr 2025	View
	Klarna Accounts Payment Processing Klarna is an increasingly-popular 'buy now, pay later' finance option. According to Klarna, partnering with them is the best way to boost sales and... Published: 30 May 2025	View
	Standard Controls Stylesheet ShopFront Design Using this page you can modify the styling of many of the controls that customers use on your website, including the checkout, header area, basket,... Published: 13 Oct 2021	View
	Guide to using the IRP Service Marketplace Service Marketplace The Service Marketplace marks a new beginning for ecommerce visibility and control - this practical guide explains how it all works Published: 22 Oct 2024	View
	Overheads Orders Tracking Entering Overheads enables the system to calculate Unit Net Profit accurately Published: 07 Jan 2026	View

Admin Users

After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...

Published: 26 Oct 2021

View

Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

View

Common Tasks

Server Management

You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...

Published: 19 Oct 2021

View

Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

View

Homepage Manager

ShopFront Homepages

Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.

Published: 26 Feb 2026

View

Live Chat Active Sessions

Customer Service

Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...

Published: 25 Oct 2021

View

Image Processing

Products

The Image Processor can be used to Copy or Process and Create images in your IRP Admin. This allows you to perform multiple processes on an image...

Published: 11 Oct 2021

View

Tax Rates

Products

You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country.

Published: 10 Dec 2020

View

Search History

Search Console

The Search History section displays all the terms that have been searched for on the front end of the web site.

Published: 07 Apr 2021

View

Currencies

Payment Processing

There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...

Published: 23 Jun 2021

View

Card Processors

Payment Processing

To accept card payments, you must set up Card Processors in your IRP Admin.

Published: 13 Apr 2021

View

Traffic Sources

Orders Tracking

By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...

Published: 14 Nov 2025

View

Small Translations

ShopFront Translations

The small translations are effectively "snippets" of information throughout the website. These could be items such as "More Info", "Stock", "Reviews",...

Published: 28 Apr 2021

View

Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

View

Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

View

Shipping Rules

Shipping

You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have...

Published: 16 Nov 2022

View

Make A Sale (EPOS)

EPOS

This topic describes how to make a sale using the IRP EPOS.

Published: 21 Oct 2020

View

Deposit / Withdraw Cash (EPOS)

EPOS

This topic describes how to deposit or withdraw cash using the IRP EPOS.

Published: 03 Aug 2020

View

Reload Settings

Application Settings

You use the Reload Settings section to reload certain changes that have been made to the site.

Published: 30 Mar 2021

View

Fraud Scoring Bands

Orders

The IRP provides a Fraud Indication Score for all orders placed using Realex as the payment method. Different Scores are assigned to each check.

Published: 07 Jul 2020

View

Auto Approve Criteria

Orders

This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against.

Published: 08 Apr 2021

View

Card Processor Settings

Payment Processing

All of the Application Settings relating to Payment Processing are stored in this section.

Published: 14 Sep 2020

View

PayPal Settings

Payment Processing

All of the Application Settings related to PayPal are stored in this section.

Published: 09 Sep 2020

View

Live Chat Settings

Application Settings

Live Support allows customers to communicate directly with technical support staff for the website.

Published: 13 Oct 2021

View

Stock Locations

Stock Control

You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...

Published: 14 Oct 2021

View

Interface Settings

Application Settings

You use the Interface Settings section to define settings for banners, baskets, home pages, left, right and top navigation, your mobile website and...

Published: 12 Oct 2021

View

Overview (Customers)

Customers

The Overview screen presents you with a summary of customer information.

Published: 14 Sep 2020

View

Amazon Integration Overview

Marketplaces

Here are the steps that you need to follow to make the most of the IRP’s Amazon Marketplace feature.

Published: 07 Apr 2021

View

Amazon

Marketplaces

You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download.

Published: 12 Oct 2021

View

Click and Collect Overview

Orders

This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.

Published: 08 Apr 2021

View

Promotions

Promotions Engine

The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...

Published: 11 Oct 2021

View

Shipping Restrictions

Shipping

You use the Shipping Restrictions section to restrict the delivery of particular brands or categories to customers in specific countries. You can...

Published: 07 Apr 2021

View

Parcel Types

Shipping

You use the Parcel Types section to define any set parcel dimensions that you routinely use. For example some businesses might often use generic...

Published: 06 Jul 2020

View

IRP Integration Guide

Integration

This Guide describes how to export data from the IRP and how to import data into the IRP.

Published: 29 Mar 2021

View

Automatic Activation Rules

Customer Service

This section allows you to automatically enable and disable Live Chat via a set of rules, such as day of the week, time of day and whether Live Chat...

Published: 08 Oct 2021

View

Country Restrictions

Customer Service

You use this page to enable or disable the Live Chat feature for specific countries.

Published: 08 Oct 2021

View

Live Chat Search

Customer Service

This page displays the Complete / Unanswered Chat sessions that are no longer active.

Published: 15 Oct 2021

View

eBay

Marketplaces

This section is where you view, add, manage and delete eBay Marketplaces on your IRP.

Published: 07 Apr 2021

View

How to Set Up IRP Advanced Pricing

Advanced Pricing

This topic describes the steps you should take to set up Advanced Pricing on the IRP.

Published: 09 Jun 2026

View

Understanding Card Payments On The IRP

Payment Processing

This topic provides an overview of Card payments on the IRP.

Published: 08 Apr 2021

View

Local Payment Methods

Payment Processing

This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method...

Published: 05 Feb 2021

View

Check In Stock Using the EPOS

EPOS

Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.

Published: 20 Jul 2020

View

IRP Checkout Overview

IRP Overviews

The all-new, mobile-first IRP checkout flow is optimised for conversion across all device types. It has been designed from the ground up to maximise...

Published: 16 Apr 2025

View

Klarna Accounts

Payment Processing

Klarna is an increasingly-popular 'buy now, pay later' finance option. According to Klarna, partnering with them is the best way to boost sales and...

Published: 30 May 2025

View

Standard Controls Stylesheet

ShopFront Design

Using this page you can modify the styling of many of the controls that customers use on your website, including the checkout, header area, basket,...

Published: 13 Oct 2021

View

Guide to using the IRP Service Marketplace

Service Marketplace

The Service Marketplace marks a new beginning for ecommerce visibility and control - this practical guide explains how it all works

Published: 22 Oct 2024

View

Overheads

Orders Tracking

Entering Overheads enables the system to calculate Unit Net Profit accurately

Published: 07 Jan 2026

View

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Flying High at the Aer Lingus Viscount Awards - 47 results in Knowledge Base