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PR - 136 results in Knowledge Base

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Products
Product Groups allow you to group products together that fall under the same parent group, for example, tractor/car parts which belong to a particular...
Published: 07 Jul 2020
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Feed Management
Product Exclusions allow you to alter your feeds to exclude certain brands, categories or models.
Published: 25 Jul 2023
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Advanced Pricing
You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand...
Published: 14 Sep 2020
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Advanced Pricing
You use the product discount section to discount products in bulk by a specified percentage.
Published: 01 Apr 2021
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Products
Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...
Published: 07 Apr 2021
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Application Settings
You use the Product Settings section to define settings for models, offer statuses, brands, categories, model images and product groups.
Published: 30 Mar 2021
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Promotions Engine
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...
Published: 11 Oct 2021
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Trade Site
You use this section to configure customised price lists for different groups of Trade (B2B) Customers.
Published: 15 Sep 2020
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Application Settings
Product Listings allow merchants to configure the display of product listings pages across Desktop, Mobile and Trade sites to suit their individual...
Published: 01 May 2024
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Service Marketplace
Daily Merchant Sales and Traffic Costs and how the numbers are constructed
Published: 13 Sep 2023
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IRP Overviews
Product Listings allow merchants to configure the display of product listings pages across Desktop, Mobile and Trade sites to suit their individual...
Published: 16 Apr 2025
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Data Imports / Exports
You use this page to download a template import file for Linked Products and then upload and stage the Linked Products data for mass update or...
Published: 01 Apr 2021
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ShopFront Design
This functionality allows you to display Custom Product Lists differently by providing template HTML which specifies where the list itself begins and...
Published: 19 Oct 2021
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Advanced Pricing
This topic describes the steps you should take to set up Advanced Pricing on the IRP.
Published: 30 Mar 2021
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Trade Site
This section is an extension of the B2C Promotions Engine, implemented within the Trade platform. The section contains all the necessary features to...
Published: 31 Mar 2021
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ShopFront Design
You can use this section to create customised product lists and criteria lists. You can create separate lists for different countries and restrict the...
Published: 20 May 2021
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Trade Site
This page lists all attempts, both successful and unsuccessful, to download Trade Price Lists from the front end of your website.
Published: 29 Mar 2021
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Advanced Pricing
You use this section to import fixed currency prices in bulk to the IRP. This allows you to import large numbers of prices effortlessly. All you need...
Published: 26 Oct 2021
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Advanced Pricing
You use this section to view and edit fixed currency prices for stock items in the IRP. You can easily find any stock items in the system using the...
Published: 30 Mar 2021
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Orders
This section makes it easy for you to see which products have been ordered by customers for which you have entered no cost prices in IRP Admin. This...
Published: 08 Apr 2021
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Stock Control
You use this section to search for and select any model for which stock labels need to be printed.
Published: 02 Apr 2021
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Products
The Products Overview screen presents you with a summary of product information.
Published: 07 Apr 2021
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Payment Processing
You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline...
Published: 26 Feb 2021
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Payment Processing
This page displays the finance products that are associated with the finance providers that you have configured in the IRP.
Published: 17 Aug 2020
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Customers
If you send out product catalogues to customers, you can use the Catalogue Profiles section to create and update the profiles to which customers can...
Published: 19 Oct 2021
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Data Imports / Exports
You use this section to import product details in bulk to the IRP. This is one of the most powerful and useful features in IRP as it allows you to...
Published: 19 Oct 2021
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Orders
This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against.
Published: 08 Apr 2021
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Payment Processing
All of the Application Settings relating to Payment Processing are stored in this section.
Published: 14 Sep 2020
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Loyalty Schemes
You can exclude products from being eligible in loyalty schemes. You can do this on a brand / category level or a combination of certain brands and...
Published: 01 Apr 2021
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Telesales
You use telesales prompts to display information or questions at specific stages of the telesales order process. They remind Admin users who are...
Published: 08 Jul 2020
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Payment Processing
To accept card payments, you must set up Card Processors in your IRP Admin.
Published: 13 Apr 2021
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Products
The Image Processor can be used to Copy or Process and Create images in your IRP Admin. This allows you to perform multiple processes on an image...
Published: 11 Oct 2021
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Products
Kits can be used to create Product Packages, incorporating multiple products into a single model. For example, a cycling kit could consist of a...
Published: 09 May 2025
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Products
Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...
Published: 18 Aug 2023
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Products
You use this section to add new size charts to particular models, preview size charts and edit existing ones.
Published: 09 Sep 2020
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Products
A stock notification provides the option for visitors to receive an email alert when an out of stock item comes back into stock.
Published: 09 Sep 2020
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Customer Service
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...
Published: 24 May 2021
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ShopFront Design
This section requires good skills and understanding of CSS style sheets. The CSS section is predominately a resource for your interface designers to...
Published: 11 Oct 2021
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ShopFront Design
Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.
Published: 14 Mar 2025
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Customer Service
Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 25 Oct 2021
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Price Match
If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.
Published: 26 Mar 2021
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Payment Processing
There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...
Published: 23 Jun 2021
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Feed Management
Category Maps allow you to map your categories in the IRP to the categories used by the third party to whom you are providing the feed.
Published: 26 Jul 2023
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PPC & SEO
For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,...
Published: 14 Sep 2020
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Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...
Published: 07 Apr 2021
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Feed Management
Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...
Published: 11 Aug 2023
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Price Match
You use this section to create price match refusal reasons that can be used when declining a Price Match request.
Published: 26 Mar 2021
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Marketplaces
TradeTalk is an online marketplace developed by IRP Commerce. It gives IRP customers the ability to list their products on the site.
Published: 14 Sep 2020
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Server Management
The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...
Published: 11 Oct 2021
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Shipping
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...
Published: 29 Jun 2021
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May 2025 v May 2024 16.60%
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Baby & Child 0.42%
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Fashion Clothing & Accessories 0.06%
Food & Drink 0.72%
Health and Wellbeing 0.12%
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Pet Care 0.09%
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Toys, Games & Collectables 0.60%

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