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Amazon

You can find this section under Marketplaces > Amazon in the IRP Admin left navigation menu.

You use this section of IRP Admin to add and edit marketplaces and monitor Amazon marketplace errors.


Amazon Marketplaces Page


The main MarketplacesAmazon.aspx page appears as follows:

Amazon Marketplaces screen

This displays the following information for the Amazon Marketplaces that you have in your system:

  • ID: The unique IRP identifier for this Amazon Marketplace.
  • Active: Indicates whether the Marketplace is active or not. Active Marketplaces upload products to the Marketplace for sale via Amazon. Inactive Marketplaces will not schedule any further uploads once the current process is complete. If there is no process currently running the next scheduled upload will be cancelled. If you make a change here, be sure to click the Update Amazon Marketplaces button.
  • Admin Name: This is the name of the Amazon marketplace.
  • Currency: This is the currency used by the Marketplace. This determines the exchange rate to apply to product prices before upload to the Marketplace.
  • Country: This is the primary country targeted by this Marketplace. This needs to be correctly set so that data formatting is correct e.g. currency values.
  • Stock Source: The source of Stock Level for this Amazon Marketplace (used to populate the 'Quantity' column in the Stock update file):
    — Web Stock Level: Website Stock Level used (independent of Stock Location levels unless a specific integration has been set up)
    — Country Stock Locations: Stock Locations in the selected Marketplace Country are summed to give a total quantity
    — Specific Stock Location: Specific Stock Location
    — Externally Managed: Stock will not be controlled by levels stored on your IRP and instead will be managed in your Amazon Seller Central account.
  • Fulfilment Location: The Stock Location that orders should be automatically assigned to when download via the Amazon Marketplace API. If 'Any Location' is selected here, new orders will not be assigned a Stock Location making them open to anyone with an Admin User account and access to the orders section to fulfil.
  • SKU Count: This shows the number of Stock Keeping Units that are associated with each Amazon Marketplace.
  • Order Values: This shows the number and value of all orders associated with each Amazon Marketplace.
  • Rejected Orders: This shows the number and value of all rejected orders associated with each Amazon Marketplace.
  • Automation Tasks: This indicates the number of Automation Tasks that are enabled for each Amazon Marketplace: Inventory Download, Stock and Price Update, Inventory Feeds, Order Download or Order Update. For more details, see the How To Add or Edit Amazon Marketplaces article.
  • Errors: This indicates the number of errors generated by each Amazon Marketplace.
  • Edit: Click this button to make changes to an Amazon Marketplace configuration. For more details, see the How To Add or Edit Amazon Marketplaces article in this section. Also make sure that you read the Amazon Integration Overview topic.

At the top of the screen you can use the following buttons:

  • 'Amazon Seller Central' Logo: Click this link to go to the Amazon Seller Central login page.
  • Orders Last 30 Days: Click this button to go to the Orders.aspx?MarketplaceType=1&Last30Days=true page in the Orders section of IRP Admin. From here you can manage orders in the same way that you manage all other orders in the IRP.
  • Errors: Click this button to go to the MarketplacesAmazonErrors.aspx page. On this page you can view all Amazon error messages and search for any error by marketplace or by Date Range. You can also delete Amazon Service Requests that are older than a configurable number of days.
  • Rejected Orders: Click this button to go to the MarketplacesAmazonRejectedOrders.aspx page. On this page you can see all rejected Amazon orders and search for any rejected order by Order ID, Error Detail, Marketplace or Date Range.
  • Add New Marketplace: Click this button to go to the MarketplaceAmazonEdit.aspx page where you can configure a new Amazon Marketplace. For more details, see the How To Add or Edit Amazon Marketplaces article in this section.

Amazon Alerts Bar


You can see at-a-glance information about your Amazon Marketplaces using the Amazon bar at the top of your IRP Admin screen (this is visible only if you have enabled the Amazon Integration feature in the IRP):

Amazon alert bar

The bar shows the following details:

  • Marketplaces: This shows the number of Amazon Marketplaces that you have configured in the system. Click this button to take you to the MarketplacesAmazon.aspx page in IRP Admin. For more information, see the Amazon Marketplaces help topic.
  • Orders Last 30 Days: This shows the number of Amazon Orders that have been placed in the last 30 days. Click this button to take you to the Orders.aspx?MarketplaceType=1 page in IRP Admin. For more information, see the Orders help topic.
  • Total Last 30 Days: This shows the total value of all Amazon Orders that have been placed in the last 30 days. Click this button to take you to the Orders.aspx?MarketplaceType=1&Last30Days=true page in IRP Admin. For more information, see the Orders help topic.
  • Orders Overall: This shows the total number of Amazon Orders that have been placed. Click this button to take you to the Orders.aspx?MarketplaceType=1 page in IRP Admin. For more information, see the Orders help topic.
  • Total Overall: This shows the total value of all Amazon Orders that have been placed. Click this button to take you to the Orders.aspx?MarketplaceType=1&Last30Days=true page in IRP Admin. For more information, see the Orders help topic.
  • Products: This shows the number of models and stock items that you are selling on Amazon. This is for reference only (you cannot click through to a specific page).

For more details, see the How To Add or Edit Amazon Marketplaces article in this section. Also make sure that you read the Amazon Integration Overview topic.

How To Guides (4)

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How To Add or Edit Amazon Marketplaces
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How to Define Amazon Brand and Category Rules

NOTE: In general you should use the Inclusion / Exclusion Rules tab on the MarketplaceAmazonEdit.aspx page to define the products that should be available to your Amazon customers (see the How To Add or Edit Amazon Marketplaces topic for more details). The instructions below are for defining Marketplace settings for brands and categories on the BrandsEdit.aspx and CategoriesEdit.aspx pages.

To define Amazon Brand and Category Rules, follow these steps:

Amazon Brand Rules

  1. Go to Products > Brands in the IRP Admin left navigation menu.
  2. Click the Edit button beside the Brand that you want to configure.
  3. Click the Marketplaces tab. You will see the following screen:
    Amazon Brand Rules
  4. Enter values for the following settings:
    • Marketplace: Select the Amazon Marketplace that this Inclusion / Exclusion Rule applies to.
    • Category:
    • Select the Category that this Amazon Inclusion / Exclusion Rule applies to. Select 'All Categories' for a Brand-only Rule.
    • Inclusion Status: Select whether this Brand-Category Inclusion / Exclusion Rule should Exclude or Include Products. By default, all active Brand products are included in the Amazon integration. The default inclusion for this Brand's products is overridden by the following rules:
      — Models by default inherit their inclusion/exclusion from brand-category rules.
      — Each stock item inherits its inclusion/exclusion from its parent model.
      — This inheritance can be overridden at both a model and stock level, i.e. a model can be specifically included/excluded ignoring brand-category rules.
  5. Click the Add New Amazon Inclusion / Exclusion Rule button to save your changes.

Amazon Category Rules

  1. Go to Products > Category in the IRP Admin left navigation menu.
  2. Click the Edit button beside the Category that you want to configure.
  3. Click the Marketplaces tab. You will see the following screen:
    Amazon Category Rules
  4. Enter values for the following settings:
    • Marketplace: Select the Amazon Marketplace that this Inclusion / Exclusion Rule applies to.
    • Category:
    • Select the Category that this Amazon Inclusion / Exclusion Rule applies to. Select 'All Categories' for a Brand-only Rule.
    • Inclusion Status: Select whether this Brand-Category Inclusion / Exclusion Rule should Exclude or Include Products. By default, all active Brand products are included in the Amazon integration. The default inclusion for this Brand's products is overridden by the following rules:
      — Models by default inherit their inclusion/exclusion from brand-category rules.
      — Each stock item inherits its inclusion/exclusion from its parent model.
      — This inheritance can be overridden at both a model and stock level, i.e. a model can be specifically included/excluded ignoring brand-category rules.
    • Stock Allocation (%): This value is the percentage of stock belonging to this Category that will be available for sale for each Amazon Marketplace included in your Amazon integration. This applies to all products in this Category where a Stock-specific percentage has not been provided. If no value is provided then all Stock will be included.
  5. Click the Add New Amazon Inclusion / Exclusion Rule button to save your Rule.
  6. Click the Update Category button to save your category configuration.
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How to Define Amazon Model Stock Item Inclusion / Exclusion
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How to Use the Amazon Marketplace Web Service (MWS)

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