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How to Add a Customer - 21 results in Knowledge Base
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Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is unlikely that you will need to amend many of them as they are included so that an expert can fine-tune your IRP-based website.
Application Settings
Published: 03 Jul 2019
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Common Tasks
You can set up common tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone to log in and perform the tasks manually.
Common Tasks
Published: 12 Jul 2019
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Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Customers
Published: 01 Apr 2019
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Email Campaigns
Email marketing is a great way to promote sales through your website. Sales conversion from email marketing is generally much higher compared with other internet marketing strategies.
Email Marketing
Published: 04 Jul 2019
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Link Exchangers
Link Exchangers are a good way to advertise your website on another website. In return, you advertise the other site on your site.
Orders Tracking
Published: 21 Jun 2019
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Reviews
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them to ask a question regarding the model.
Reviews
Published: 02 Jul 2019
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Loyalty Schemes
The Loyalty Scheme system has been created with loyalty bands in mind, e.g. BRONZE - 5% off, SILVER - 10% off and GOLD - 15% off. Loyalty schemes can be based off RRPs or Price.
Loyalty Schemes
Published: 21 Jun 2019
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Email Profiles
Email profiles hold the list of customers who are currently subscribed to receive mails containing certain information.
Email Marketing
Published: 04 Jul 2019
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Feeds
Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for items to find your products.
Feed Management
Published: 14 Jun 2019
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Telesales Overview
Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the product selection process easier.
Telesales
Published: 31 Jan 2018
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Private Sales
You can use private sales to create focused sales, targeted at specific customer demographics.
Private Sales
Published: 30 Jul 2018
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Shipping Methods
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by any courier.
Shipping
Published: 04 Jul 2019
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Mailing List
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Customers
Published: 01 Apr 2019
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Auto Approve Criteria
This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against.
Orders
Published: 02 Jul 2019
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Mailing List Segments
You use Mailing List Segments to split email profiles into sub-profiles depending on specific criteria.
Email Marketing
Published: 04 Jul 2019
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Promotions
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers, discounts and vouchers, for example, ‘Buy 3 for 2’, ‘Buy one, get one free’ and so forth.
Promotions
Published: 12 Mar 2019
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Invoice Templates
You use this section to configure customised invoices for different Trade Customers.
Trade Site
Published: 21 May 2019
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Price Lists
You use this section to configure customised price lists for different groups of Trade (B2B) Customers.
Trade Site
Published: 14 Jun 2019
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Interventions
You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a purchase but also to feel welcome on your website.
Interventions
Published: 04 Jul 2019
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Understanding Card Payments On The IRP
This topic provides an overview of Card Payments on the IRP.
Payment Processing
Published: 20 Jun 2019
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Alternative Payment Methods
This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method Codes against each APM as well as information to be displayed to the customer at various stages of the checkout process.
Payment Processing
Published: 30 May 2019
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