IRP Knowledge Base Overviews, step-by-step instructions and FAQs for the IRP IRP Service Marketplace Service Marketplace (2) Daily Trading Profits Email Guide to using the IRP Service Marketplace IRP Shopper Admin Users (2) Admin User Groups Admin Users Advanced Pricing (5) Price Adjustments How To Set Up IRP Advanced Pricing Product Discounts Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Application Settings (15) Application Settings Finance Settings Interface Settings Live Chat Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Listings Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Customer Service (8) Reviews Questions & Answers Automatic Activation Rules Country Restrictions Contact Us Questions Customer Contacts Live Chat Active Sessions Live Chat Search Customers (3) Catalogue Profiles Customers Overview (Customers) Data Imports / Exports (10) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) EPOS (15) EPOS Till Features & Requirements EPOS Create A New User (EPOS) Make A Sale (EPOS) Click and Collect Orders (EPOS) Issue Discounts (EPOS) Issue Vouchers (EPOS) Issue Refunds (EPOS) Deposit / Withdraw Cash (EPOS) Park Sales (EPOS) Sales Lookup (EPOS) Receipts (EPOS) Reporting (EPOS) Check In Stock Using the EPOS Live Charging (EPOS) Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide IRP Overviews (3) IRP Product Listings Overview IRP Models Page Overview IRP Checkout Overview Languages (1) Languages Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Payment Processing (16) Accepted Payment Method Icons Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers Klarna Accounts Local Payment Method Accounts Local Payment Methods PayPal API Accounts PayPal Settings Understanding Card Payments On The IRP PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Price Match (2) Refusal Reasons Requests Product Subscriptions (1) Subscriptions Products (18) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Models - Linked Models Offer Status Content Overview (Products) Product Customisations Model Customisation Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Promotions Engine (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Reporting (4) Financial Reports Keynotes Monthly Statistics Sales Overview Search Console (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Security (6) Admin Passwords Block IP Addresses Block User Agent Strings Change Encryption Keys Crawlers Potential Crawlers Server Management (15) Common Tasks Site Scripts Web Services 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones ShopFront Design (26) Banners Blog Articles Custom Content Pages Custom Product List Templates Custom Product Lists Header Home Page Manager Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop and Trade Site Navigation – Bottom Desktop and Trade Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links Polls Spend X More for Free Shipping Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet ShopFront Translations (9) Translation Summaries Brands (Translations) Categories (Translations) Large Translations Models (Translations) Small Translations Stock (Translations) String Replace Translation Categories Stock Control (11) Stock Control Overview Stock Analytics Stock Bulk Operations Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers System Logs (3) 404 Errors Admin Usage History IRP Errors Telesales (3) Telesales Overview Parked Telesales Telesale Prompts Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers IRP Marketing Cloud Email Marketing (11) Email Manager Home Campaigns Flows Email Content Builder Email Templates Email Common Content Mailing List Segmentation System Emails Email Send History Email Settings Feed Management (5) Category Maps Download History Feed Manager Product Exclusions Specifications Interventions (1) Interventions Orders Tracking (4) Traffic Partners Traffic Sources Overheads Enabling Google Analytics API with IRP Signup Forms (1) Signup Forms IRP Marketplaces Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk IRP Freshdesk Freshdesk (1) New Support Portal - Getting Started Deep Agent AI DeepAgent AI (1) IRP DeepAgent AI Training Videos Peer Support IRP Products IRP Shopper IRP Trading Terminal IRP Marketing Cloud IRP Marketplaces IRP Marketplaces IRP Marketplaces Featured Help Topics Getting Started with IRP Admin How To Use The IRP Insights App IRP Mobile Website Overview IRP High-Converting Checkout IRP Basket IRP Loyalty Points Schemes IRP Live Chat IRP B2B Overview Featured Topics Containing Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails IRP Contact Us Questions IRP Small Translations Most Viewed Topics Customers Reports Admin User Groups Admin Passwords Brands Bulk Updates Models Ad-Hoc Labels Feed Manager Attributes Categories Card Processors Bulk Operations Admin Users Image Processing Recently Viewed Reports Automatic Activation Rules Admin Usage History Amazon Integration Overview Admin User Groups Amazon Pay Settings Admin Passwords Brands (Translations) Bulk Import Prices (Advanced Pricing) Cancelled Click and Collect Card Processor Settings Brand Category Page Settings Telesales Overview Block IP Addresses Amazon Pay Accounts How To's How To Edit A Small Translation How To Print Intersoft Customs Documents How to Edit a Feed Specification Downloaded from IRP World How To Add or Edit a Trade Price List How to Set Up Automated eGift Vouchers How to Add or Edit a Mailing List Segment How to Add a Small Translation Legacy Integrations: How To Edit Field Mappings for Product Integrations How To Look Up a Sale (EPOS) How to Block or Unblock a User Agent How to Withdraw Cash from the Till (EPOS) How To Award Loyalty Points to Specific Customers How To Add or Edit a Financial Report How To Add or Edit a Brand How To Activate or Deactivate a Feed FAQs What is Brand External? How do I change my password? How do I display product Stock IDs for customers to see? Can I use a Common Task to update exchange rates automatically? Can I rate my Stock Suppliers? Can a customer opt to pay more up front than the deposit requires? E.g. if the deposit required is 10% for a £500 sale, can the customer opt to deposit £200? On the Bulk Operations page, what does the 'Model Sales Rank' refer to? Why are there no Stock Notifications showing in the Alerts menu? How do I use the 'IRP Errors' section? On the Bulk Operations page, what do the 'Short Descriptions' refer to? What is the display name? How do I change the message on the Mailing List Pop-Up? Can I disable help topics on my website? How do I manage returned Click & Collect items? Are Ignored Words case-sensitive? See all 149 FAQs
