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Getting Started with IRP Admin

The IRP has a comprehensive — yet intuitive — administration console that enables you to control every aspect of your IRP using one central system. Most IRP users refer to this system simply as ‘IRP Admin’. It is also sometimes called the ‘back end’ to differentiate it from your customer-facing website — the ‘front end’ of your IRP.

IRP Admin is designed for the Microsoft ASP.NET framework and so every Admin page has an .aspx extension, for example Orders.aspx, Models.aspx, ShippingRules.aspx, and so forth. The aspx extension stands for ‘Active Server Page Extended’.

Logging in and logging out of IRP Admin

Logging in

To access your IRP Admin, follow the steps described in the Logging In To The IRP help topic. The topic also provides some helpful troubleshooting information.

Logging out

To log out of IRP Admin, follow these steps:

  1. Click your Admin User icon or image in the top-right corner of IRP Admin. The menu expands downward and you will see the Logout button appear:
    IRP Login
  2. Click the Logout button.
    You will be returned to the IRP Admin Login screen.

Getting help from the IRP Knowledge Base

You can find help in the IRP Knowledge Base in any of the following ways:

  • IRP Admin Left Navigation menu: Each time that you select a section in the IRP Left Navigation menu, a link to the associated Knowledge Base help topics will be displayed on the Knowledge Base tab – this is indicated by the 'question mark' symbol: IRP Admin. You can also use the search bar to look for any term within the Knowledge Base. The results will be displayed in the Knowledge Base results page in IRP World. See How To Use the Left Navigation in IRP Admin.
  • IRP World tab: By clicking the help icon that displays at the top of the IRP World tab on the right side of the IRP Admin console when a related help topic is available:
    IRP image
    When you hover your cursor over the link you will see the text 'Get help with [topic name]' and when you click the link, the associated help content from the IRP Knowledge Base will be opened in a new tab. Note that if you click elsewhere on the body of the IRP World tab you will open up the IRP World home page (/MyIRPWorld/Home.aspx) in a new tab.
  • Quick Find search bar: By selecting the 'IRP World' filter from the drop-down menu in the Quick Find search bar at the top of IRP Admin. This lets you search across IRP World resources. See How To Use the Top Navigation and Alerts Menu in IRP Admin.
  • Opening the Knowledge Base separately: By opening the IRP Knowledge Base in a separate window.

Finding your way around IRP Admin

You use the top, left, bottom and centre navigation areas to find your way around IRP Admin. You can also make use of a comprehensive alerts menu and an instant messenger.

Please refer to the following help topics:

  • How To Use the Top Navigation and Alerts Menu in IRP Admin
  • How To Use the Left Navigation in IRP Admin
  • How To Use the Bottom Navigation Bar in IRP Admin
  • How To Use the Centre Sections of IRP Admin Pages
  • How To Use the Instant Messenger in IRP Admin

How To Guides (5)

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How To Use the Top Navigation and Alerts Menu in IRP Admin
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How To Use the Left Navigation in IRP Admin
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How To Use the Bottom Navigation Bar in IRP Admin
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How To Use the Centre Sections of IRP Admin Pages
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How To Use the Instant Messenger in IRP Admin

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