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Live Support for Black Friday - 13 results in Knowledge Base

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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 26 Oct 2021
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 04 Oct 2023
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Live Chat Active Sessions
Live Chat
Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 25 Oct 2021
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Polls
Interface & Design
This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...
Published: 02 Apr 2021
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 19 Oct 2021
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Card Processor Settings
Payment Processing
All of the Application Settings relating to Payment Processing are stored in this section.
Published: 14 Sep 2020
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Live Chat Settings
Application Settings
Live Support allows customers to communicate directly with technical support staff for the website.
Published: 13 Oct 2021
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Automatic Activation Rules
Live Chat
This section allows you to automatically enable and disable Live Chat via a set of rules, such as day of the week, time of day and whether Live Chat...
Published: 08 Oct 2021
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Country Restrictions
Live Chat
You use this page to enable or disable the Live Chat feature for specific countries.
Published: 08 Oct 2021
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Live Chat Search
Live Chat
This page displays the Complete / Unanswered Chat sessions that are no longer active.
Published: 15 Oct 2021
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Understanding Card Payments On The IRP
Payment Processing
This topic provides an overview of Card payments on the IRP.
Published: 08 Apr 2021
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Standard Controls Stylesheet
Interface & Design
Using this page you can modify the styling of many of the controls that customers use on your website, including the checkout, header area, basket,...
Published: 13 Oct 2021
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New Support Portal - Getting Started
Freshdesk
Published: 31 Aug 2023
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Live Market Data
Today v Yesterday 0.13%
March 2024 v March 2023 7.64%
YTD 2024 v 2023 14.69%
Arts and Crafts 0.37%
Baby & Child 0.60%
Cars and Motorcycling 1.00%
Electrical & Commercial Equipment 0.07%
Fashion Clothing & Accessories 0.60%
Food & Drink 0.05%
Health and Wellbeing 0.34%
Kitchen & Home Appliances 0.97%
Pet Care 0.10%
Sports and Recreation 0.06%
Toys, Games & Collectables 0.92%
NI ECOMMERCE REPORT - HIDDEN IN PLAIN SIGHT?
NI REPORT - HIDDEN IN PLAIN SIGHT?
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