Three IT Services Retail 3 Loyalty App allows the synchronisation of points based on the existence of the customer's email address.
Web First customers use their loyalty points online only until they obtain a loyalty card from a physical store. The customer’s email address is associated with the physical card allowing the automated synchronisation of points between online/offline accounts.
Store First customers are issued with a physical card and asked to provide their email address at the point of signup. At that time it can be communicated to the customer that these points can be redeemed online also by simply registering for a new online account using the same email address.
Improve your customer retention rates and significantly drive your customer lifetime value through use of the ThreeSoft Loyalty App.