IRP Knowledge Base Overviews, step-by-step instructions and FAQs for the IRP Deep Agent AI DeepAgent AI (1) IRP DeepAgent AI IRP Service Marketplace Service Marketplace (2) Daily Trading Profits Email Guide to using the IRP Service Marketplace IRP Shopper Customer Service (8) Reviews Questions & Answers Automatic Activation Rules Country Restrictions Contact Us Questions Customer Contacts Live Chat Active Sessions Live Chat Search IRP Overviews (3) IRP Product Listings Overview IRP Models Page Overview IRP Checkout Overview Product Subscriptions (1) Subscriptions Admin Users (2) Admin User Groups Admin Users Customers (3) Catalogue Profiles Customers Overview (Customers) ShopFront Homepages (3) Homepage Manager Homepage Library & Targeting IRP Homepage Templates Integration (4) Geo Location Overview - Legacy (Integration) Overview - New (Integration) IRP Integration Guide Orders (12) Click and Collect Overview Deliver To Store Overview Ad-Hoc Labels Auto Approve Criteria Auto Dispatch Orders Cancelled Click and Collect Fraud Scoring Bands Missing Cost Prices Order Sheet Templates Orders Overview (Orders) Return Reason Codes Price Match (2) Refusal Reasons Requests EPOS (15) EPOS Till Features & Requirements EPOS Create A New User (EPOS) Make A Sale (EPOS) Click and Collect Orders (EPOS) Issue Discounts (EPOS) Issue Vouchers (EPOS) Issue Refunds (EPOS) Deposit / Withdraw Cash (EPOS) Park Sales (EPOS) Sales Lookup (EPOS) Receipts (EPOS) Reporting (EPOS) Check In Stock Using the EPOS Live Charging (EPOS) Data Imports / Exports (10) Bulk Updates Export Data Import 301 Redirects Import Customers Import Linked Products Import Mailing List Import Products Import Reviews Import Stock Attributes Overview (Data Imports / Exports) System Logs (3) 404 Errors Admin Usage History IRP Errors Trade Site (8) B2B Overview Customers (Trade Site) Invoice Templates Price Lists Trade Customer Categories Trade Price List Download History Trade Promotions Trade Vouchers Advanced Pricing (5) Price Adjustments How To Set Up IRP Advanced Pricing Product Discounts Bulk Import Prices (Advanced Pricing) Stock Prices (Advanced Pricing) Reporting (4) Financial Reports Keynotes Monthly Statistics Sales Overview Promotions Engine (4) Order Automatic Voucher Templates Order Automatic Vouchers Promotions Vouchers Languages (1) Languages Products (18) Attribute Values Attributes Brands Bulk Operations Categories Image Processing Inactive Elements Kits Models Models - Linked Models Offer Status Content Overview (Products) Product Customisations Model Customisation Product Groups Size Charts Stock Notifications Tax Rates Programming Utilities (3) Report Download History Reports SQL Editor Shipping (11) Shipping Overview Ad-Hoc Labels End of Day Documents Parcel Types Parcels Postage Exceptions Shipping Countries Shipping Methods Shipping Restrictions Shipping Rules Shipping Zones Stock Control (11) Stock Control Overview Stock Analytics Stock Bulk Operations Stock Custom Flags Stock Label Printing Stock Locations Stock Log Stock Purchase Orders Stock Suppliers Stock Takes Stock Transfers ShopFront Translations (9) Translation Summaries Brands (Translations) Categories (Translations) Large Translations Models (Translations) Small Translations Stock (Translations) String Replace Translation Categories PPC & SEO (13) PPC Admin Overview Brand Campaigns Brand Category Page Settings Brand Settings Category Campaigns Category Settings Custom Campaigns Custom Settings Model Settings PPC Bulk Operations PPC Summary Scripts Text Adverts Search Console (5) Failed Individual Words Ignored Words Search History Search Redirects Word Replacements Payment Processing (16) Accepted Payment Method Icons Amazon Pay Accounts Amazon Pay Settings Card Processor Settings Card Processors Card Types Country Specific Payment Settings Currencies Finance Products Finance Providers Klarna Accounts Local Payment Method Accounts Local Payment Methods PayPal API Accounts PayPal Settings Understanding Card Payments On The IRP ShopFront Design (25) Banners Blog Articles Custom Content Pages Custom Product List Templates Custom Product Lists Header Images Folder Interface Folder Interventions CSS Stylesheet Mobile CSS Stylesheet Navigation – Top Tabs Navigation – Bottom Desktop and Trade Site Navigation – Bottom Desktop and Trade Checkout Navigation – Bottom Mobile Site Checkout Navigation – Bottom Mobile Site Navigation – Left - Free Form Navigation – Site Map Navigation - Custom Mobile Menu Links Polls Spend X More for Free Shipping Site Logos Standard Controls Stylesheet Trade CSS Stylesheet Trade Navigation Website CSS Stylesheet Security (6) Admin Passwords Block IP Addresses Block User Agent Strings Change Encryption Keys Crawlers Potential Crawlers Application Settings (15) Application Settings Finance Settings Interface Settings Live Chat Settings Mailing List Settings Mobile Settings Navigation Settings Order Settings Product Listings Settings Product Settings Reload Settings Robots.txt Shipping Settings Site Help Settings Site Verification Meta Tags Server Management (15) Common Tasks Site Scripts Web Services 301 Redirects 404 Error Handler Maintenance Tasks Mobile Detection Strings Web Farm Servers API - Getting Started API - API Keys API - Creating Signatures API - Authenticate Method API - Error Messages BASKETS API - AddItem Method BASKETS API - AddItemTrade Method Loyalty Schemes (3) Excluded Products Loyalty Schemes Points Loyalty Schemes Telesales (3) Telesales Overview Parked Telesales Telesale Prompts IRP Marketing Cloud Interventions (1) Interventions Orders Tracking (4) Traffic Partners Traffic Sources Overheads Enabling Google Analytics API with IRP Email Marketing (11) Email Manager Home Campaigns Flows Email Content Builder Email Templates Email Common Content Mailing List Segmentation System Emails Email Send History Email Settings Signup Forms (1) Signup Forms Feed Management (5) Category Maps Download History Feed Manager Product Exclusions Specifications IRP Marketplaces Marketplaces (5) Amazon Integration Overview Amazon eBay Overview (Marketplaces) TradeTalk IRP Freshdesk Freshdesk (1) New Support Portal - Getting Started Training Videos Peer Support IRP Products IRP Shopper IRP Trading Terminal IRP Marketing Cloud IRP Marketplaces IRP Marketplaces IRP Marketplaces Featured Help Topics Getting Started with IRP Admin How To Use The IRP Insights App IRP Mobile Website Overview IRP High-Converting Checkout IRP Basket IRP Loyalty Points Schemes IRP Live Chat IRP B2B Overview Featured Topics Containing Training Videos IRP Admin User Groups IRP Bulk Updates IRP Shipping Rules IRP Brands IRP Categories IRP System Emails IRP Contact Us Questions IRP Small Translations Most Viewed Topics Customers Reports Admin User Groups Admin Passwords Feed Manager Models Application Settings Navigation – Bottom Mobile Site Checkout API - API Keys Categories Banners Orders Attributes Admin Users Amazon Recently Viewed Feed Manager Specifications Fraud Scoring Bands Country Specific Payment Settings Stock Transfers Stock Control Overview Trade CSS Stylesheet Custom Campaigns IRP DeepAgent AI Overview (Marketplaces) Admin User Groups Bulk Updates Application Settings Shipping Countries Shipping Methods How To's How To Activate or Deactivate a Feed How To Configure American Express (AMEX) On The IRP Legacy Integrations: How To Perform an Integration How To Add or Edit a Stock Location How To Manage Guest Accounts How to View PayPal Transaction Details How to Use the Amazon Marketplace Web Service (MWS) How To Delete Results For Working Or Failing Word Replacements How To Send Review Reminder Emails How To Import Products How To Add or Edit a Card Type How To Batch Add Customers to the Mailing List How Tax is Calculated on Orders in the IRP How to View Details of Individual Search Results How To Add or Edit a Klarna Account FAQs What is the 'Stock Turn Cycle' value used for on the Stock Control Information screen? How can I find out why a payment or refund was not successful? What is the basic set up for a kit? How can I see the orders that have resulted from an Intervention? Why does the Brand drop-down list not display correctly on my Trade site? What does the purchase type refer to? Can I show Finance Products on the Models page? Can I change a delivery address in IRP Admin after a customer has placed an order? Can I offer a voucher code for a single model? How do I show products that customers ‘Also Bought’? When I switch to the Size Chart tab from the Description tab then back again, why does the Description tab not show the description? Why do I see the message '512: This transaction has already been rebated and cannot be rebated again'? Are iframes used in the checkout process? How often do Common Tasks run? What does the display time frame for dispatch on models page refer to? See all 149 FAQs
