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Email Customer - 16 results in Knowledge Base

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Dropped Baskets
Email Marketing
The Dropped Baskets page displays a list of baskets that have been abandoned by customers for a specified number of days.
Published: 18 Oct 2021
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 13 Oct 2021
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Questions & Answers
Questions & Answers
Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.
Published: 07 Apr 2021
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Telesales Overview
Telesales
Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...
Published: 31 Mar 2021
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 05 Jul 2021
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Shipping Methods
Shipping
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...
Published: 29 Jun 2021
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Mailing List
Email Marketing
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Published: 14 Oct 2021
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Receipts (EPOS)
EPOS
This topic describes how to issue receipts using the IRP EPOS.
Published: 07 Sep 2020
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Order Settings
Application Settings
You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.
Published: 30 Mar 2021
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Import Customers
Data Imports / Exports
You use this section to import customer details in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large...
Published: 01 Apr 2021
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B2B Overview
Trade Site
By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...
Published: 20 Oct 2021
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Interventions
Interventions
You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...
Published: 31 Mar 2021
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Email Settings
Email Marketing
You use this page to configure key M-Cloud fields and settings, including switching on the master setting to enable customer remarketing events. When...
Published: 25 Oct 2021
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Reviews
Reviews
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...
Published: 24 May 2021
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 04 Oct 2023
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Common Tasks
Common Tasks
You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 19 Oct 2021
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