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On Hold - 21 results in Knowledge Base

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Orders
Orders
Here you can view Order details for all Orders contained within your IRP.
Published: 11 Oct 2021
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 05 Jul 2021
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 19 Oct 2021
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Specifications
Feed Management
The Specifications section of the IRP allows you to edit feed details as well as browse or edit the SQL query used to populate the feed.
Published: 31 Jul 2023
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Card Processor Settings
Payment Processing
All of the Application Settings relating to Payment Processing are stored in this section.
Published: 14 Sep 2020
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Live Chat Settings
Application Settings
Live Support allows customers to communicate directly with technical support staff for the website.
Published: 13 Oct 2021
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Stock Label Printing
Stock Control
You use this section to search for and select any model for which stock labels need to be printed.
Published: 02 Apr 2021
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Stock Analytics
Stock Control
You use this section to estimate the costs involved in reordering stock and the potential profits available. You can also update sales velocities,...
Published: 02 Apr 2021
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Stock Control Overview
Stock Control
To make the most of the IRP stock control features, follow the steps described in this topic.
Published: 03 Sep 2020
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Click and Collect Overview
Orders
This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.
Published: 08 Apr 2021
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Order Sheet Templates
Orders
You use this section to create HTML-based order sheets for Retail Orders, Trade Orders or both.
Published: 08 Mar 2021
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Interventions
Interventions
You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...
Published: 31 Mar 2021
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Custom Product List Templates
Interface & Design
This functionality allows you to display Custom Product Lists differently by providing template HTML which specifies where the list itself begins and...
Published: 19 Oct 2021
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Understanding Card Payments On The IRP
Payment Processing
This topic provides an overview of Card payments on the IRP.
Published: 08 Apr 2021
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Potential Crawlers
Security
The Potential Crawlers page lists any IP addresses that may be Crawlers according to the values of related Application Settings.
Published: 18 Aug 2020
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Accepted Payment Method Icons
Payment Processing
You use this section to upload and manage images for the payment methods that you accept. You can upload separate images for desktop, mobile and trade...
Published: 16 Sep 2020
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Points Loyalty Schemes
Loyalty Schemes
You use this section to award points to loyal customers that they can then put towards purchases on your website. The points-based loyalty scheme will...
Published: 09 Aug 2021
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 04 Oct 2023
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 13 Oct 2021
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Live Chat Active Sessions
Live Chat
Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 25 Oct 2021
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Models
Products
Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...
Published: 18 Aug 2023
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Live Market Data
Today v Yesterday 0.01%
April 2024 v April 2023 9.24%
YTD 2024 v 2023 0.32%
Arts and Crafts 0.25%
Baby & Child 0.08%
Cars and Motorcycling 0.52%
Electrical & Commercial Equipment 0.34%
Fashion Clothing & Accessories 0.10%
Food & Drink 0.56%
Health and Wellbeing 0.06%
Kitchen & Home Appliances 0.14%
Pet Care 0.32%
Sports and Recreation 0.09%
Toys, Games & Collectables 0.16%

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