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Models

How Tos (3)

You can find this section under Products > Models in the IRP Admin left navigation menu.

Models are the products that you will sell on your website. You can add as many products as you like using IRP Admin. Each Model must be assigned a Brand and Category so it is important to add all required Brands and Categories before creating Models.


MODELS PAGE (Models.aspx)

You can use the Search functionality at the top of the Models.aspx page to find any model:

Model Search Filters

You can use the search bar to enter any model-related term and you can see from the screen capture above that, if you expand 'Other Options', you can use the following filters:

  • Brand: Select a brand from the drop-down list.
  • Category: Select a category from the drop-down list.
  • Active: Check the radio button for Active, InActive or Both.
  • Offer Status: Select an Offer Status from the drop-down list.
  • Attribute: Select an attribute from the drop-down list.
  • [Various elements]: Check the box or boxes to filter by No Description, No Image, Extra Images, Include Kits, No Reviews, Not in Product Group, Has Discount Has Items Out of Stock, Missing EANs, Missing Part Codes.
  • Created: Select a From date and a To date.

When you have selected your filters, click the Search button at the right side of the search bar.

The main grid on the the Models.aspx page appears as follows:

Models Page Grid

This shows the following information:

  • ID: This is the unique ID of the model, added automatically by the IRP system. You can click the column heading to sort the grid alphabetically in ascending or descending order.
  • [Checkbox for Activating/Deactivating]: Check this box if you want to select a model to activate (or uncheck the box if you want to select the model to deactivate). Then click the 'Update All Models' button to carry out the activation or deactivation.
  • Image: This shows an image of the model, if available.
  • Brand: This shows the brand of the model. You can click the column heading to sort the grid alphabetically in ascending or descending order.
  • Model: This shows the name of the model. You can click the column heading to sort the grid alphabetically in ascending or descending order.
  • Price: This shows the web price of the model. You can click the column heading to sort the grid in ascending or descending order.
  • RRP: This shows the RRP of the model. You can click the column heading to sort the grid in ascending or descending order.
  • Stock: This area shows the following details:
    Models Page Stock Section of Grid
    • ID: This shows the Stock ID of the item. You can click the value in the cell to go to the ModelsEdit.aspx page where you can view details of the stock.
    • Option: This shows the details of any Size / Colour Text that has been configured for each stock item.
    • Stock: This shows the website level of the stock. Hover your cursor over the value in the cell to see a popup display of the stock levels across all stock locations, for example:
      Models Page Stock Levels Popup
    • Cost: This shows the Supplier Cost Price for the stock item.
    • Price: This shows the web price for the stock item.
    • Markup: This shows the percentage change between the cost price and the web price.
    • Status: This shows the Out of Stock Status of the stock item. (Stock items with an Out of Stock Status of 'Normal' will appear as Out of Stock on the front-end of the website. 'Special Order' stock items will display as such and will prompt customers to request a Stock Alert. 'Discontinued' stock items will display as such. 'Available In' stock items will display as available in (0.5x - x Days).)
  • [Sales Stats]: Click the 'chart' icon to go to the EntityStats.aspx page where you can view sales statistics for the model. See the section below entitled Sales Stats Page (EntityStats.aspx).
  • [Checkbox for Deleting]: Check this box if you want to select a model for deletion. Then click the 'Delete Selected Models' button to carry out the deletion.
  • Copy: Click this button to copy this model and all its properties (including stock items) to a new model.
  • Edit: Click this button to edit a model. For more information, see the How To Add or Edit a Model, How To Edit a Stock Item and How To Add Add-To-Basket Drop-Down Lists of Stock Options topics in this section.

Sales Stats Page (EntityStats.aspx)

When you click the 'chart' icon in the main grid, you go to the EntityStats.aspx page where you can view sales statistics for the model, for example:

Entity Stats Example

On this page you can see some key sales data at the top of the page for the model, including: % Margin, Units Ordered, Average Cost Price, Number of Orders, Total Profit, % of Overall Profit, % of Overall Sales and Total Sales.

You can use the search filters below the key stats to filter by: Country, Order Type (Web, EPOS, Telesales, Trade Sales), Product Choice (options) and Date Range (Last 12 Months, Last 6 Months, Last 30 Days, This Month, Last Month, All Time, Custom Range). When you have selected your filters, click the Apply Changes button and you will see the results returned in the areas below.

In the main body of the page there are tabs for you to select:

  • Sales Charts: This shows sales over over the timescale you have chosen. You can change the graph to show sales by Day or by Month by clicking the 'Graph By' icons and if you hover your cursor over any point in the graph you can view the monetary values for each point in time. Below you can see sales by country displayed in a pie chart (hover your cursor over any segment to see the value of sales in each country).
  • Orders: This shows key order data in a grid, for example:
    Order Stats Example
    You can view the following information in the top grid: Order ID, Date, Order Item ID, Stock ID, Model ID, Product Name, Option, Unit Price, Cost Price and Profit. In the Product Option Sales section you can view key information about option sales, including: Stock ID, Option, Units Sold, Unit Cost, Unit Price, Revenue and Profit.

MODELS WITH MULTIPLE STOCK OPTIONS

Models consist of one of more Stock Items which allows you to offer different sizes, colours, options of the same Model.

If a product comes in multiple size/colour options, the model will consist of multiple stock items, one for each separate option. For example, a Levis Classic One Pocket Shirt that comes in two colours (Blue, Grey), over four sizes (Small, Medium, Large, XLarge), will have eight stock items.

This model will have the following structure:

This Model will have the following Basic Model Details when added to the IRP:

And the following Size/Colour Options:


MODELS WITH A SINGLE STOCK OPTION

If a product only comes in one size/colour option, the model will consist of one stock item. For example, a pair of Ray Ban Wayfarer Sunglasses in one size, white colour only.

This model will have the following structure:

This Model will have the following Basic Model Details when added to the IRP:

And the following Size/Colour Option:

Please note, a Model must always have at least one Stock Item. There is no upper limit on the number of Stock Items for a Model. It is important to structure your product data as accurately as possible as it will have an impact on your conversion rates and, ultimately, sales and profits.

Note that when only one stock option is active for a Model, the Add To Basket button is displayed by default and the 'Select an Option' control is not available in the drop-down menu. Only the single active stock option will be selected by default. You can also choose to show inactive stock to customers by enabling the Show Inactive Stock In Add To Basket Application Setting (in the 'Add to Basket' grouping). If you enable this, inactive stock items will be shown alongside active stock items on Add to Basket Controls on the Models page however the customer will not be able to add these inactive items to their basket. Also, only the single active stock option will be selected by default and the Add To Basket button will be displayed alongside it.


DISPLAYING BRAND BANNERS AND BEST SELLERS MODELS

You can use the following Application Settings (in the 'Models Page' grouping) to display brand banners on best sellers on model pages:

  • Show Brand Banners On Models Page: If enabled, any brand banners for a particular model's brand will be displayed on the models page.
  • Show Models Scroller Best Selling In Category: If enabled, a best-selling model-in-category scroller will appear on the models page.

SALES RANK APPLICATION SETTINGS

You can use the following Application Settings (in the 'Products' grouping) for configuring sales rank data:

  • Sales Rank Period: The Default Sales Rank Period on the system to be used for Sorting Product Data Lists:
    0: All Time
    1: Last 30 Days
    2: Last 7 Days
  • Sales Rank Weight To Quantity Sold: The weighting the Number Sold has in terms of Sales Rank compared with the Total Price of those items sold. Give this a higher value than the 'Sales Rank Weight To Unit Price' Application Setting if the Quantity Sold takes precedence over the Total Price.
  • Sales Rank Weight To Unit Price: The weight the Unit Price has in terms of Sales Rank compared with the Number Sold of that item. Give this a higher value than the 'Sales Rank Weight To Quantity Sold' Application Setting if the Total Price takes precedence over the Quantity Sold.

APPLICATION SETTINGS FOR PRODUCT LISTING PAGES

You can use the following Application Settings for Product Listing pages (these are located in the 'Product Listing' grouping):

  • Hide Products Restricted From Shipping: Check this box in order to hide products on the front end that have shipping restrictions.
  • Model Listing Hover Image Index: This is the default image index to use for the listing page model image hover functionality. This value will be used for all models that don't have a specific image set as the hover image.
  • Product Data List Size Gallery View: You use this to define the number of products that will be displayed on the product listing pages whenever 'Gallery View' is selected (assuming 'the 'Show List Choice' Application Setting is also enabled).
  • Product Data List Size List View: You use this to define the number of products that will be displayed on the product listing pages whenever 'List View' is selected (assuming 'the 'Show List Choice' Application Setting is also enabled).
  • Redirect To Home Page When Shipping Restricted And Products Hidden: This setting is used in conjunction with the 'Hide Products Restricted From Shipping' setting. When both settings are enabled and a Shipping Restriction has been placed on a Brand or Category, or both, the pages will redirect to the current site Home Page.
  • Set List Display Style: The default display style of Product Lists on Listing pages (either 1 or 2).
    1: List View will be applied rendering Models, 1 per row. The number of Models displayed per page when List View is enabled is 100.
    2: Gallery View will be applied rendering Models 3 per row. The number of Models displayed per page when Gallery View is enabled is 96.
    Note: use the Show List Choice Application Setting to allow Customers to switch between List View and Gallery View otherwise they will only ever be able to view Models in the List Style applied by this setting.
  • Set List View Image Size: The Size of Model Images in the List View version of Product Data Lists. These Images are usually taken from the 120 folder and this value will determine the height of each row in the Product List.
  • Show In Stock Only Link In Listings Heading: If set to true, a Show In Stock Only link will appear on Listings pages.
  • Show List Choice: If enabled, Customers will be able to choose between Gallery and List View on Listings pages by clicking a link just above the Sort By Drop Down.
  • Show Model Notes In Lists: If enabled, this will add a 'More Info and Availability' buttton to product tiles (Gallery View). The user can hover this button to reveal a popup with full product notes and live stock levels.
  • Show More Info Link In Product List: If enabled, a More Info link will appear on the List View type of Product Data Lists.
  • Show Rating In Data List: Determines whether the Review Rating should be displayed on Product Data Lists, both on Gallery and List views.
  • Show View Product Link In Gallery View Listings: When enabled "View Product" call to action links will display for products on all gallery view listings pages on the standard and private sale sites (and on product based homepages). This can enhance site operation on tablet devices.
  • Sort By Default Brand Category Page: The Default Sort By selection on the Brand Categories page (any value between 1 - 11).
    1: Best Selling
    2: Price (Low to High)
    3: Price (High to Low)
    4: Discount (Low to High)
    5: Discount (High to Low)
    6: Product (A - Z)
    7: Product (Z - A)
    8: Category (A - Z)
    9: Category (Z - A)
    10: Customer Reviews
    11: Newest
  • Sort By Default Brands Page: The Default Sort By selection on the Brands page (any value between 1 - 11).
    1: Best Selling
    2: Price (Low to High)
    3: Price (High to Low)
    4: Discount (Low to High)
    5: Discount (High to Low)
    6: Product (A - Z)
    7: Product (Z - A)
    8: Category (A - Z)
    9: Category (Z - A)
    10: Customer Reviews
    11: Newest
  • Sort By Default Categories Page: The Default Sort By selection on the Categories page (any value between 1 - 11).
    1: Best Selling
    2: Price (Low to High)
    3: Price (High to Low)
    4: Discount (Low to High)
    5: Discount (High to Low)
    6: Product (A - Z)
    7: Product (Z - A)
    8: Category (A - Z)
    9: Category (Z - A)
    10: Customer Reviews
    11: Newest
  • Sort By Default Offers Page: The Default Sort By selection on the Offers page (any value between 1 - 11).
    1: Best Selling
    2: Price (Low to High)
    3: Price (High to Low)
    4: Discount (Low to High)
    5: Discount (High to Low)
    6: Product (A - Z)
    7: Product (Z - A)
    8: Category (A - Z)
    9: Category (Z - A)
    10: Customer Reviews
    11: Newest
  • Sort By Default Search Results Page: The Default Sort By selection on the Search Results page (any value between 1 - 11).
    1: Best Selling
    2: Price (Low to High)
    3: Price (High to Low)
    4: Discount (Low to High)
    5: Discount (High to Low)
    6: Product (A - Z)
    7: Product (Z - A)
    8: Category (A - Z)
    9: Category (Z - A)
    10: Customer Reviews
    11: Newest

RICH SNIPPETS ON MODEL AND KIT PAGES

'schema.org' rich snippets are built in automatically to all IRP Model and Kit pages. Rich Snippets are small previews of relevant information on your website that display in the search results when someone does a search. For more information see Organic Search — Using Rich Snippets in the IRP Strategy Centre.



How To Guides (3)

FAQs (15)

What does the MinPrice refer too?
This looks at all of the stock options within a particular active product which is the minimum priced one.

What does the purchase type refer to?
The retailer can sell the item through the website, or the customer can contact the retailer before purchasing.

Can I use a ‘+’ sign as an attribute value for a product?
No, currently you cannot do this. Instead you should simply enter ‘Plus’ as the attribute value. In your left-side navigation the product name will be displayed followed by ‘Plus’ and not ‘+’. Note that this does not affect customer searches on the front end – if they search for the product name and include a ‘+’ in the search, they will still find the product.

How do I indicate on my website that a customer should contact us if they want to purchase an item?
Open the model page in IRP Admin and in the ‘Advanced Model Information’ section, set the ‘Purchase Type’ to ‘Contact Retailer’. This will display a Small Translation or a Large Translation on the front end. If you use the IRP Admin search facility to search for the text that appears on the front end in the Small or Large Translations, you can edit it. This will display the same message for all products set to ‘Contact Retailer’ so it should be a default message that covers all products.

What are offers and what do they affect?
The offers provide a variety of options for a model. They affect how an offer is displayed and each offer will have an image associated with it.

What does the display time frame for dispatch on models page refer to?
This can be switched on/off on an individual model level. It is based on the closing time of the website for orders each day. You can change this in your Application Settings in the Closing Time section.

Why are some stock options not appearing on my website?
This could be because your translations of the Option Text are too long. This text has a maximum length of 36 characters. You can find this on the model page in the ‘Size / Colour Options’ section – click the More button to see all the details.

How do I show products that customers ‘Also Bought’?
You can display a scroller of products that have been bought by customers in addition to the model being viewed by enabling the Application Setting called ‘Enable Also Bought’ (‘Models Page’ grouping). Note that this is based upon purchase history and cannot be preconfigured, therefore a product with no previous sales will have no ‘Also Bought’ scroller on its page.

Why can customers not add an item to their shopping cart?
This could be because the model belongs to a brand which is not active, however the model is active. Normally when a brand is deactivated all models are also deactivated for that brand. It could be that the model in question has been manually reactivated at some point. To resolve the issue, either deactivate the model, or reactivate the brand.

What size should my product images be?
The bigger the image, the better; we recommend that your original images are at least 1200px by 1200px. The IRP will automatically optimise these images for the web. As such, it is always best to start with the highest quality images available. See Image Processing for more information.

How do I display a stock option in the ‘Add To Basket’ section as ‘In Stock’ as opposed to ‘Only X In Stock’?
The value of the Application Setting Low Stock Threshold determines when ‘Only X In Stock’ is displayed. If the stock level for an item is below this value then the ‘Only X In Stock’ label will display. If the value is changed to zero, then only ‘In Stock’ text will display.

How do I display 'Only X Left In Stock' against items on my website?
You can use the 'Low Stock Threshold' Apllication Setting (Stock Conrol group) to configure this. If an item's in-stock value falls below this threshold, the Add to Basket controls on the Models page will display as 'Only x amount Left in Stock'.

Where can customers see all the products that are on offer?
Customers can view all your offers on the yourIRP/offers.aspx page (desktop) and the yourIRP/MobileOffers.aspx page (mobile site). Typically you would link to this page from your top navigation or from a strategically-placed promotional banner. Note that this page also uses the 'In Stock Only' filter. If 'In Stock Only' is selected from the filter, only Promotional Products that have a positive Website Stock Level or have been set to 'Stock Held Externally' will appear in the Product List.

How do I display product Stock IDs for customers to see?
You can do this by enabling the Application Setting called 'Show Stock ID In Add To Basket' (Add to Basket grouping). When enabled, the unique IRP Stock ID will be displayed in the Add to Basket control on the Models page beside each Stock item within that Model.

How do I get an 'Enlarge Image' link to appear on a product page?
You can do this by ticking the box on the ModelsEdit.aspx page called 'Display Large Image Popup' ('Other Model Information' section). Note that the Application Setting, 'Enable Large Image Popup on Models Page' will override the 'Display Large Image' property set against a Model and will need to be enabled before the Large Image popup appears. Note also than you can change the width of the popup using the Application Setting called 'Model Images Width For Larger Image' ('Products' grouping).


Related Application Settings

Enable Purchase Of Out Of Stock Items
Enabling this will allow your customers to place Orders for items that are currently displaying as 'Out Of Stock'.

This will put these items on Back Order.
Enable Purchase Of Out Of Stock Kits
Enabling this will allow Customers to place Orders for Kits that are currently displaying as 'Out of Stock'.

This will put these Kits on Back Order.
Low Stock Threshold
If a Stock Item's In stock value falls below this Threshold, the Add to Basket controls on the Models page will display as Only x amount Left in Stock.


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