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	Application Settings Application Settings Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is... Published: 04 Oct 2023	View
	Common Tasks Server Management You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone... Published: 19 Oct 2021	View
	Customers Customers The customers section allows you to create customer accounts or edit existing customer accounts on your website. Published: 13 Oct 2021	View
	Bulk Operations Products Bulk operations allow for a number of tasks to be completed at the same time. Published: 07 Jul 2020	View
	Models Products Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required... Published: 18 Aug 2023	View
	Search History Search Console The Search History section displays all the terms that have been searched for on the front end of the web site. Published: 07 Apr 2021	View
	Orders Orders Here you can view Order details for all Orders contained within your IRP. Published: 11 Oct 2021	View
	PPC Admin Overview PPC & SEO For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,... Published: 14 Sep 2020	View
	Brand Campaigns PPC & SEO Brand campaigns are set up to be focused primarily on the Brands and Products listed on your IRP. Brand campaigns allow you to create a structure that... Published: 03 Nov 2020	View
	Model Settings PPC & SEO You use the Model Settings PPC section to create and manage the individual Model keywords that may appear in Brand or Category Ad Groups. Published: 26 Aug 2020	View
	Failed Individual Words Search Console The Failed Individual Words page displays a list of search terms entered by users that could not be matched on the site. Published: 03 Mar 2021	View
	Word Replacements Search Console Word Replacement is a feature used to correct search results if a user has made a spelling mistake or entered an incorrect word. Published: 02 Sep 2020	View
	Shipping Countries Shipping You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific... Published: 19 Oct 2021	View
	Attributes Products You use this section to define the attributes that can be assigned to products on your website. You can also link the attributes with categories. Published: 12 Oct 2021	View
	Make A Sale (EPOS) EPOS This topic describes how to make a sale using the IRP EPOS. Published: 21 Oct 2020	View
	Navigation – Top Tabs ShopFront Design This section allows you to see how your Top Nav will appear on the front end, making it easy to apply any changes or updates through the use of... Published: 15 Apr 2021	View
	Reload Settings Application Settings You use the Reload Settings section to reload certain changes that have been made to the site. Published: 30 Mar 2021	View
	Click and Collect Overview Orders This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature. Published: 08 Apr 2021	View
	Search Redirects Search Console Using this section you have the ability to Redirect search terms entered by customers to specific pages on the Desktop site (and also your Mobile and... Published: 21 Apr 2020	View
	Live Chat Search Customer Service This page displays the Complete / Unanswered Chat sessions that are no longer active. Published: 15 Oct 2021	View
	Check In Stock Using the EPOS EPOS Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures. Published: 20 Jul 2020	View
	Header ShopFront Design The front-end IRP header area supports several key features and offers you flexibility for your brand messaging and design across all channels. Published: 12 Oct 2021	View
	Unlock Conversion by Optimising IRP Search IRP Ecommerce Fundamentals IRP Search helps your high-intent shoppers zero in on their desired items fast — it also collects important data points on what your customers want. Published: 14 Aug 2022	View
	Ecommerce Competitor Research Build, Manage & Grow Before you start in any business venture – especially an online venture – you need to understand the market that you are going to operate in. Published: 24 Oct 2014	View

Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

View

Common Tasks

Server Management

You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...

Published: 19 Oct 2021

View

Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

View

Bulk Operations

Products

Bulk operations allow for a number of tasks to be completed at the same time.

Published: 07 Jul 2020

View

Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

View

Search History

Search Console

The Search History section displays all the terms that have been searched for on the front end of the web site.

Published: 07 Apr 2021

View

Orders

Here you can view Order details for all Orders contained within your IRP.

Published: 11 Oct 2021

View

PPC Admin Overview

PPC & SEO

For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,...

Published: 14 Sep 2020

View

Brand Campaigns

PPC & SEO

Brand campaigns are set up to be focused primarily on the Brands and Products listed on your IRP. Brand campaigns allow you to create a structure that...

Published: 03 Nov 2020

View

Model Settings

PPC & SEO

You use the Model Settings PPC section to create and manage the individual Model keywords that may appear in Brand or Category Ad Groups.

Published: 26 Aug 2020

View

Failed Individual Words

Search Console

The Failed Individual Words page displays a list of search terms entered by users that could not be matched on the site.

Published: 03 Mar 2021

View

Word Replacements

Search Console

Word Replacement is a feature used to correct search results if a user has made a spelling mistake or entered an incorrect word.

Published: 02 Sep 2020

View

Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

View

Attributes

Products

You use this section to define the attributes that can be assigned to products on your website. You can also link the attributes with categories.

Published: 12 Oct 2021

View

Make A Sale (EPOS)

EPOS

This topic describes how to make a sale using the IRP EPOS.

Published: 21 Oct 2020

View

Navigation – Top Tabs

ShopFront Design

This section allows you to see how your Top Nav will appear on the front end, making it easy to apply any changes or updates through the use of...

Published: 15 Apr 2021

View

Reload Settings

Application Settings

You use the Reload Settings section to reload certain changes that have been made to the site.

Published: 30 Mar 2021

View

Click and Collect Overview

Orders

This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.

Published: 08 Apr 2021

View

Search Redirects

Search Console

Using this section you have the ability to Redirect search terms entered by customers to specific pages on the Desktop site (and also your Mobile and...

Published: 21 Apr 2020

View

Live Chat Search

Customer Service

This page displays the Complete / Unanswered Chat sessions that are no longer active.

Published: 15 Oct 2021

View

Check In Stock Using the EPOS

EPOS

Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.

Published: 20 Jul 2020

View

Header

ShopFront Design

The front-end IRP header area supports several key features and offers you flexibility for your brand messaging and design across all channels.

Published: 12 Oct 2021

View

Unlock Conversion by Optimising IRP Search

IRP Ecommerce Fundamentals

IRP Search helps your high-intent shoppers zero in on their desired items fast — it also collects important data points on what your customers want.

Published: 14 Aug 2022

View

Ecommerce Competitor Research

Build, Manage & Grow

Before you start in any business venture – especially an online venture – you need to understand the market that you are going to operate in.

Published: 24 Oct 2014

View

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