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Effect of COVID Pandemic on Ecommerce - 131 results in Knowledge Base

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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 26 Oct 2021
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 04 Oct 2023
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Banners
ShopFront Design
You use the Banners section to add banners, graphics and images to your IRP.
Published: 11 Oct 2021
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Common Tasks
Server Management
You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 19 Oct 2021
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 13 Oct 2021
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Home Page Manager
ShopFront Design
Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.
Published: 14 Mar 2025
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Live Chat Active Sessions
Customer Service
Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 25 Oct 2021
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Blog Articles
ShopFront Design
Blog articles are visible on the front-end Blog.aspx page. Readers can also find blog articles by clicking the previous/next links against each blog...
Published: 25 May 2021
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Requests
Price Match
If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.
Published: 26 Mar 2021
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Brands
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Brands are used to group models by...
Published: 14 Oct 2021
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Bulk Operations
Products
Bulk operations allow for a number of tasks to be completed at the same time.
Published: 07 Jul 2020
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Categories
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...
Published: 07 Apr 2021
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Kits
Products
Kits can be used to create Product Packages, incorporating multiple products into a single model. For example, a cycling kit could consist of a...
Published: 22 Oct 2021
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Models
Products
Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...
Published: 18 Aug 2023
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Stock Notifications
Products
A stock notification provides the option for visitors to receive an email alert when an out of stock item comes back into stock.
Published: 09 Sep 2020
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Tax Rates
Products
You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country.
Published: 10 Dec 2020
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Reviews
Customer Service
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...
Published: 24 May 2021
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Search History
Search Console
The Search History section displays all the terms that have been searched for on the front end of the web site.
Published: 07 Apr 2021
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Shipping Overview
Shipping
You use the Shipping section in IRP Admin to define the Shipping Countries, Methods, Zones, Rules and Restrictions that will be used in your IRP.
Published: 18 May 2021
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Orders
Orders
Here you can view Order details for all Orders contained within your IRP.
Published: 11 Oct 2021
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Currencies
Payment Processing
There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...
Published: 23 Jun 2021
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Admin User Groups
Admin Users
All access to IRP Admin is granted through the Admin Users section. Initially you should set up an administrator user group. This will be the parent...
Published: 30 Mar 2021
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Reports
Programming Utilities
Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...
Published: 15 Oct 2021
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SQL Editor
Programming Utilities
This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...
Published: 20 Jul 2020
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Card Processors
Payment Processing
To accept card payments, you must set up Card Processors in your IRP Admin.
Published: 13 Apr 2021
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Card Types
Payment Processing
Card types are the different types of card that can be used to place orders on your site. A list of currently-available card types is normally...
Published: 14 Sep 2020
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Vouchers
Promotions Engine
This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.
Published: 25 Oct 2021
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Feed Manager
Feed Management
Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...
Published: 11 Aug 2023
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Traffic Sources
Orders Tracking
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...
Published: 07 Jul 2021
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PPC Admin Overview
PPC & SEO
For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,...
Published: 14 Sep 2020
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Scripts
PPC & SEO
You use this section to add more than one Google Conversion Tracking Script to the IRP (the Order Confirmation Page after a customer has completed...
Published: 15 Sep 2020
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Questions & Answers
Customer Service
Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.
Published: 07 Apr 2021
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Small Translations
ShopFront Translations
The small translations are effectively "snippets" of information throughout the website. These could be items such as "More Info", "Stock", "Reviews",...
Published: 28 Apr 2021
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Translation Categories
ShopFront Translations
You use this section to categorise translations into groups based on their content and location on the site.
Published: 30 Mar 2021
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Stock (Translations)
ShopFront Translations
Stock translations are translations that are applicable at a stock level. These translations include sizes and colours.
Published: 30 Mar 2021
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Telesales Overview
Telesales
Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...
Published: 31 Mar 2021
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 08 Oct 2024
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Site Scripts
Server Management
The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...
Published: 11 Oct 2021
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Polls
ShopFront Design
This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...
Published: 02 Apr 2021
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 19 Oct 2021
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Shipping Methods
Shipping
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...
Published: 29 Jun 2021
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Shipping Rules
Shipping
You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have...
Published: 16 Nov 2022
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Mailing List
Email Marketing
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Published: 08 Oct 2024
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Attributes
Products
You use this section to define the attributes that can be assigned to products on your website. You can also link the attributes with categories.
Published: 12 Oct 2021
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Product Customisations
Products
Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...
Published: 07 Apr 2021
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TradeTalk
Marketplaces
TradeTalk is an online marketplace developed by IRP Commerce. It gives IRP customers the ability to list their products on the site.
Published: 14 Sep 2020
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EPOS Till Features & Requirements
EPOS
This topic lists the IRP EPOS fetaures, requirements and recommendations.
Published: 07 Sep 2020
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Make A Sale (EPOS)
EPOS
This topic describes how to make a sale using the IRP EPOS.
Published: 21 Oct 2020
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Issue Refunds (EPOS)
EPOS
This topic describes how to issue refunds using the IRP EPOS.
Published: 03 Aug 2020
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Navigation – Top Tabs
ShopFront Design
This section allows you to see how your Top Nav will appear on the front end, making it easy to apply any changes or updates through the use of...
Published: 15 Apr 2021
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123
Live Market Data
Today v Yesterday ↑0.04%
April 2025 v April 2024 ↑21.46%
YTD 2025 v 2024 ↑17.27%
Arts and Crafts ↑0.07%
Baby & Child ↑0.71%
Cars and Motorcycling ↓0.13%
Electrical & Commercial Equipment ↓0.32%
Fashion Clothing & Accessories ↑0.08%
Food & Drink ↑0.20%
Health and Wellbeing ↓0.57%
Kitchen & Home Appliances ↑0.19%
Pet Care ↑0.39%
Sports and Recreation ↓0.24%
Toys, Games & Collectables ↓0.30%

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