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Email Campaigns
Email Marketing
Email marketing is a great way to promote sales through your website. Sales conversion from email marketing is generally much higher compared with...
Published: 01 Apr 2020
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Email Profiles
Email Marketing
Email profiles hold the list of customers who are currently subscribed to receive mails containing certain information.
Published: 01 Apr 2020
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Email Stylesheet
Email Marketing
This section contains the entire stylesheet (CSS) for HTML emails sent by the website. Any changes you make here will be reflected in any future...
Published: 01 Apr 2020
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 01 Apr 2020
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String Replace
Interface Translations
You use this section to replace a certain string with another. You can apply this to Small Translations, Large Translations, Site Emails and Custom...
Published: 23 Apr 2020
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Mailing List
Customers
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Published: 03 Jul 2020
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Mailing List Settings
Application Settings
You use the Mailing List Settings section to define basic Mailing List settings and Mailing List Confirmation Email settings.
Published: 17 Apr 2020
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Import Mailing List
Data Imports / Exports
You use this section to import mailing lists in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large...
Published: 22 Oct 2019
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Vouchers
Promotions
This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.
Published: 23 Apr 2020
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Headers & Footers
Email Marketing
You can create email headers and footers to customise the appearance of emails being sent to your customers.
Published: 01 Apr 2020
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Stock Notifications
Products
A stock notification provides the option for visitors to receive an email alert when an out of stock item comes back into stock.
Published: 23 Apr 2020
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Mailing List Segments
Email Marketing
You use Mailing List Segments to split email profiles into sub-profiles depending on specific criteria.
Published: 01 Apr 2020
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Dropped Baskets
Email Marketing
The Dropped Baskets page displays a list of baskets that have been abandoned by customers for a specified number of days.
Published: 01 Apr 2020
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Questions & Answers
Questions & Answers
Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.
Published: 02 Jul 2020
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Reviews
Reviews
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...
Published: 02 Jul 2020
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Orders
Orders
Here you can view Order details for all Orders contained within your IRP.
Published: 01 Jul 2020
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Reports
Programming Utilities
Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...
Published: 23 Apr 2020
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SQL Editor
Programming Utilities
This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...
Published: 23 Apr 2020
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Link Exchangers
Orders Tracking
Link Exchangers are a good way to advertise your website on another website. In return, you advertise the other site on your site.
Published: 23 Apr 2020
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Requests
Price Match
If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.
Published: 16 Apr 2020
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Models
Products
Models are the products that you will sell on your website. Each Model must be assigned a Brand and Category so it is important to add all required...
Published: 03 Jul 2020
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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 16 Apr 2020
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 17 Apr 2020
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Common Tasks
Common Tasks
You can set up common tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 03 Jul 2020
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Website CSS Stylesheet
Interface & Design
This section requires good skills and understanding of CSS style sheets. The CSS section is predominately a resource for your interface designers to...
Published: 01 May 2020
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 23 Apr 2020
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Enabling Google Analytics API with IRP
Orders Tracking
We have integrated Google’s Analytics API with the IRP for use within the IRP’s own statistics section as well as the IRP World.
Published: 23 Apr 2020
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IRP Errors
System Logs
You use the System Logs section to view historic IRP error messages. This information is primarily of use to support and development staff.
Published: 22 Apr 2020
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Click and Collect Overview
Orders
This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.
Published: 02 Jul 2020
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Finance Settings
Application Settings
These are the Application Settings associated with the V12 feature.
Published: 17 Apr 2020
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B2B Overview
Trade Site
By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...
Published: 17 Apr 2020
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Interventions
Interventions
You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...
Published: 01 Jul 2020
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Import Customers
Data Imports / Exports
You use this section to import customer details in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large...
Published: 22 Oct 2019
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Order Settings
Application Settings
You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.
Published: 17 Apr 2020
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Stock Suppliers
Stock Control
You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders.
Published: 23 Apr 2020
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Receipts
EPOS
This topic describes how to issue receipts using the IRP EPOS.
Published: 17 Apr 2020
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Telesales Overview
Telesales
Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...
Published: 13 Sep 2019
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Private Sales
Private Sales
You can use private sales to create focused sales, targeted at specific customer demographics.
Published: 23 Apr 2020
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Shipping Methods
Shipping
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...
Published: 22 Apr 2020
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Catalogue Profiles
Customers
If you send out product catalogues to customers, you can use the Catalogue Profiles section to create and update the profiles to which customers can...
Published: 22 Oct 2019
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