Search Results "Kevin Traynor eComm Live"

	Admin Users Admin Users After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to... Published: 26 Oct 2021	View
	Application Settings Application Settings Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is... Published: 04 Oct 2023	View
	Customers Customers The customers section allows you to create customer accounts or edit existing customer accounts on your website. Published: 13 Oct 2021	View
	Live Chat Active Sessions Customer Service Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a... Published: 25 Oct 2021	View
	Brands Products Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Brands are used to group models by... Published: 14 Oct 2021	View
	Models Products Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required... Published: 18 Aug 2023	View
	Shipping Overview Shipping You use the Shipping section in IRP Admin to define the Shipping Countries, Methods, Zones, Rules and Restrictions that will be used in your IRP. Published: 18 May 2021	View
	Orders Orders Here you can view Order details for all Orders contained within your IRP. Published: 11 Oct 2021	View
	System Emails Email Marketing The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific... Published: 08 Oct 2024	View
	Polls ShopFront Design This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on... Published: 02 Apr 2021	View
	Shipping Countries Shipping You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific... Published: 19 Oct 2021	View
	Shipping Methods Shipping Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by... Published: 29 Jun 2021	View
	Card Processor Settings Payment Processing All of the Application Settings relating to Payment Processing are stored in this section. Published: 14 Sep 2020	View
	Order Settings Application Settings You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms. Published: 30 Mar 2021	View
	Live Chat Settings Application Settings Live Support allows customers to communicate directly with technical support staff for the website. Published: 13 Oct 2021	View
	Stock Locations Stock Control You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,... Published: 14 Oct 2021	View
	IRP Errors System Logs You use the System Logs section to view historic IRP error messages. This information is primarily of use to support and development staff. Published: 02 Sep 2020	View
	Finance Providers Payment Processing You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline... Published: 26 Feb 2021	View
	Finance Settings Application Settings These are the Application Settings associated with the V12 feature. Published: 08 Jul 2020	View
	Order Sheet Templates Orders You use this section to create HTML-based order sheets for Retail Orders, Trade Orders or both. Published: 08 Mar 2021	View
	Deliver To Store Overview Orders The Deliver To Store feature is a variation on the Click & Collect feature which gives you the simple ability to allow your customers to select a... Published: 08 Sep 2020	View
	Shipping Settings Application Settings You use the Shipping Settings section to define general settings for shipping and specific settings for Parcelforce and Royal Mail. Published: 08 Jul 2020	View
	Automatic Activation Rules Customer Service This section allows you to automatically enable and disable Live Chat via a set of rules, such as day of the week, time of day and whether Live Chat... Published: 08 Oct 2021	View
	Country Restrictions Customer Service You use this page to enable or disable the Live Chat feature for specific countries. Published: 08 Oct 2021	View
	Live Chat Search Customer Service This page displays the Complete / Unanswered Chat sessions that are no longer active. Published: 15 Oct 2021	View
	Understanding Card Payments On The IRP Payment Processing This topic provides an overview of Card payments on the IRP. Published: 08 Apr 2021	View
	IRP Checkout Overview IRP Overviews The all-new, mobile-first IRP checkout flow is optimised for conversion across all device types. It has been designed from the ground up to maximise... Published: 16 Apr 2025	View
	Standard Controls Stylesheet ShopFront Design Using this page you can modify the styling of many of the controls that customers use on your website, including the checkout, header area, basket,... Published: 13 Oct 2021	View
	Estimated Delivery Dates ShopFront Design IRP Shopper’s ability to calculate and display precise delivery dates directly in the model page, basket, checkout confirmation and order. It removes... Published: 04 Jun 2026	View

Admin Users

After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...

Published: 26 Oct 2021

View

Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

View

Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

View

Live Chat Active Sessions

Customer Service

Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...

Published: 25 Oct 2021

View

Brands

Products

Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Brands are used to group models by...

Published: 14 Oct 2021

View

Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

View

Shipping Overview

Shipping

You use the Shipping section in IRP Admin to define the Shipping Countries, Methods, Zones, Rules and Restrictions that will be used in your IRP.

Published: 18 May 2021

View

Orders

Here you can view Order details for all Orders contained within your IRP.

Published: 11 Oct 2021

View

System Emails

Email Marketing

The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...

Published: 08 Oct 2024

View

Polls

ShopFront Design

This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...

Published: 02 Apr 2021

View

Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

View

Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

View

Card Processor Settings

Payment Processing

All of the Application Settings relating to Payment Processing are stored in this section.

Published: 14 Sep 2020

View

Order Settings

Application Settings

You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.

Published: 30 Mar 2021

View

Live Chat Settings

Application Settings

Live Support allows customers to communicate directly with technical support staff for the website.

Published: 13 Oct 2021

View

Stock Locations

Stock Control

You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...

Published: 14 Oct 2021

View

IRP Errors

System Logs

You use the System Logs section to view historic IRP error messages. This information is primarily of use to support and development staff.

Published: 02 Sep 2020

View

Finance Providers

Payment Processing

You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline...

Published: 26 Feb 2021

View

Finance Settings

Application Settings

These are the Application Settings associated with the V12 feature.

Published: 08 Jul 2020

View

Order Sheet Templates

Orders

You use this section to create HTML-based order sheets for Retail Orders, Trade Orders or both.

Published: 08 Mar 2021

View

Deliver To Store Overview

Orders

The Deliver To Store feature is a variation on the Click & Collect feature which gives you the simple ability to allow your customers to select a...

Published: 08 Sep 2020

View

Shipping Settings

Application Settings

You use the Shipping Settings section to define general settings for shipping and specific settings for Parcelforce and Royal Mail.

Published: 08 Jul 2020

View

Automatic Activation Rules

Customer Service

This section allows you to automatically enable and disable Live Chat via a set of rules, such as day of the week, time of day and whether Live Chat...

Published: 08 Oct 2021

View

Country Restrictions

Customer Service

You use this page to enable or disable the Live Chat feature for specific countries.

Published: 08 Oct 2021

View

Live Chat Search

Customer Service

This page displays the Complete / Unanswered Chat sessions that are no longer active.

Published: 15 Oct 2021

View

Understanding Card Payments On The IRP

Payment Processing

This topic provides an overview of Card payments on the IRP.

Published: 08 Apr 2021

View

IRP Checkout Overview

IRP Overviews

The all-new, mobile-first IRP checkout flow is optimised for conversion across all device types. It has been designed from the ground up to maximise...

Published: 16 Apr 2025

View

Standard Controls Stylesheet

ShopFront Design

Using this page you can modify the styling of many of the controls that customers use on your website, including the checkout, header area, basket,...

Published: 13 Oct 2021

View

Estimated Delivery Dates

ShopFront Design

IRP Shopper’s ability to calculate and display precise delivery dates directly in the model page, basket, checkout confirmation and order. It removes...

Published: 04 Jun 2026

View

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Kevin Traynor eComm Live - 29 results in Knowledge Base