Orders - 37 results in Knowledge Base

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Orders
Orders
Here you can view Order details for all Orders contained within your IRP.
Published: 08 Apr 2021
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Auto Dispatch Orders
Orders
Auto Dispatch allows clients to Automatically Dispatch orders using the Royal Mail and Parcelforce integrations within the IRP.
Published: 13 Apr 2021
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Overview (Orders)
Orders
The Orders Overview screen is where to go to assess the overall, high-level status of all orders in your system.
Published: 08 Sep 2020
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Stock Purchase Orders
Stock Control
The Stock Purchase Orders section is where you can create, review and authorise purchase orders. You can also use this section to place purchase...
Published: 06 Jul 2021
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Click and Collect Orders (EPOS)
EPOS
This topic describes how to manage Click and Collect orders using the IRP EPOS.
Published: 07 Sep 2020
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Amazon
Marketplaces
You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download.
Published: 07 Apr 2021
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Fraud Scoring Bands
Orders
The IRP provides a Fraud Indication Score for all orders placed using Realex as the payment method. Different Scores are assigned to each check.
Published: 07 Jul 2020
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Auto Approve Criteria
Orders
This section aims to speed up the initial stages of Order Processing through defining a list of Criteria that all New Orders can be checked against.
Published: 08 Apr 2021
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Currencies
Payment Processing
There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...
Published: 23 Jun 2021
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Stock Suppliers
Stock Control
You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders.
Published: 02 Apr 2021
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Cancelled Click and Collect
Orders
This page is where you can view and manage any Click & Collect orders that have been cancelled.
Published: 28 Oct 2020
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Return Reason Codes
Orders
You use this section to view the details of items that customers have bought and then returned.
Published: 23 Apr 2020
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Stock Control Overview
Stock Control
To make the most of the IRP stock control features, follow the steps described in this topic.
Published: 03 Sep 2020
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Amazon Integration Overview
Marketplaces
Here are the steps that you need to follow to make the most of the IRP’s Amazon Marketplace feature.
Published: 07 Apr 2021
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Finance Providers
Payment Processing
You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline...
Published: 26 Feb 2021
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Click and Collect Overview
Orders
This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.
Published: 08 Apr 2021
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Overview (Customers)
Customers
The Overview screen presents you with a summary of customer information.
Published: 14 Sep 2020
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B2B Overview
Trade Site
By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...
Published: 31 Mar 2021
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Interventions
Interventions
You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...
Published: 31 Mar 2021
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eBay
Marketplaces
This section is where you view, add, manage and delete eBay Marketplaces on your IRP.
Published: 07 Apr 2021
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Trade Vouchers
Trade Site
This section allows you to create and edit vouchers for use by trade customers.
Published: 02 Sep 2020
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Understanding Card Payments On The IRP
Payment Processing
This topic provides an overview of Card payments on the IRP.
Published: 08 Apr 2021
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Local Payment Methods
Payment Processing
This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method...
Published: 05 Feb 2021
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Klarna Accounts
Payment Processing
Klarna is an increasingly-popular 'buy now, pay later' finance option. According to Klarna, partnering with them is the best way to boost sales and...
Published: 26 Oct 2020
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Card Processors
Payment Processing
To accept card payments, you must set up Card Processors in your IRP Admin.
Published: 13 Apr 2021
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Vouchers
Promotions
This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.
Published: 30 Mar 2021
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Private Sales
Private Sales
You can use private sales to create focused sales, targeted at specific customer demographics.
Published: 26 Mar 2021
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Shipping Rules
Shipping
You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have...
Published: 13 Apr 2021
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Product Customisations
Products
Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...
Published: 07 Apr 2021
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Sales Lookup (EPOS)
EPOS
This topic describes how to look up previous sales using the IRP EPOS.
Published: 26 Feb 2021
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Card Processor Settings
Payment Processing
All of the Application Settings relating to Payment Processing are stored in this section.
Published: 14 Sep 2020
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Order Settings
Application Settings
You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.
Published: 30 Mar 2021
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 22 Jun 2021
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Common Tasks
Common Tasks
You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 30 Mar 2021
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 05 Jul 2021
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Models
Products
Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...
Published: 21 May 2021
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Tax Rates
Products
You use the Tax Rates section to add, edit or delete category- or country-specific tax rates for each country.
Published: 10 Dec 2020
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