Search Results "Cancel Scheduled Email"

	Admin Users Admin Users After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to... Published: 26 Oct 2021	View
	Application Settings Application Settings Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is... Published: 04 Oct 2023	View
	Common Tasks Common Tasks You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone... Published: 19 Oct 2021	View
	Website CSS Stylesheet Interface & Design This section requires good skills and understanding of CSS style sheets. The CSS section is predominately a resource for your interface designers to... Published: 11 Oct 2021	View
	Customers Customers The customers section allows you to create customer accounts or edit existing customer accounts on your website. Published: 13 Oct 2021	View
	Requests Price Match If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website. Published: 26 Mar 2021	View
	Models Products Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required... Published: 18 Aug 2023	View
	Stock Notifications Products A stock notification provides the option for visitors to receive an email alert when an out of stock item comes back into stock. Published: 09 Sep 2020	View
	Reviews Reviews Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them... Published: 24 May 2021	View
	Orders Orders Here you can view Order details for all Orders contained within your IRP. Published: 11 Oct 2021	View
	Reports Programming Utilities Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,... Published: 15 Oct 2021	View
	SQL Editor Programming Utilities This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run... Published: 20 Jul 2020	View
	Vouchers Promotions This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website. Published: 25 Oct 2021	View
	Headers & Footers Email Marketing You can create email headers and footers to customise the appearance of emails being sent to your customers. Published: 18 Oct 2021	View
	Dropped Baskets Email Marketing The Dropped Baskets page displays a list of baskets that have been abandoned by customers for a specified number of days. Published: 18 Oct 2021	View
	Questions & Answers Questions & Answers Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page. Published: 07 Apr 2021	View
	String Replace Interface Translations You use this section to replace a certain string with another. You can apply this to Small Translations, Large Translations, Site Emails and Custom... Published: 30 Mar 2021	View
	Telesales Overview Telesales Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the... Published: 31 Mar 2021	View
	System Emails Email Marketing The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific... Published: 05 Jul 2021	View
	Shipping Methods Shipping Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by... Published: 29 Jun 2021	View
	Mailing List Email Marketing The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP. Published: 14 Oct 2021	View
	Issue Discounts (EPOS) EPOS This topic describes how to issue discounts using the IRP EPOS. Published: 03 Aug 2020	View
	Receipts (EPOS) EPOS This topic describes how to issue receipts using the IRP EPOS. Published: 07 Sep 2020	View
	Email Stylesheet Email Marketing This section contains the entire stylesheet (CSS) for HTML emails sent by the website. Any changes you make here will be reflected in any future... Published: 18 Oct 2021	View
	Order Settings Application Settings You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms. Published: 30 Mar 2021	View
	Stock Suppliers Stock Control You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders. Published: 02 Apr 2021	View
	Mailing List Settings Application Settings You use the Mailing List Settings section to define basic Mailing List settings and Mailing List Confirmation Email settings. Published: 30 Mar 2021	View
	Import Customers Data Imports / Exports You use this section to import customer details in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large... Published: 01 Apr 2021	View
	Import Mailing List Data Imports / Exports You use this section to import mailing lists in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large... Published: 01 Apr 2021	View
	Stock Locations Stock Control You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,... Published: 14 Oct 2021	View
	Enabling Google Analytics API with IRP Orders Tracking We have integrated Google’s Analytics API with the IRP for use within the IRP’s own statistics section as well as the IRP World. Published: 01 Apr 2021	View
	IRP Errors System Logs You use the System Logs section to view historic IRP error messages. This information is primarily of use to support and development staff. Published: 02 Sep 2020	View
	Finance Providers Payment Processing You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline... Published: 26 Feb 2021	View
	Click and Collect Overview Orders This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature. Published: 08 Apr 2021	View
	Cancelled Click and Collect Orders This page is where you can view and manage any Click & Collect orders that have been cancelled. Published: 28 Oct 2020	View
	Finance Settings Application Settings These are the Application Settings associated with the V12 feature. Published: 08 Jul 2020	View
	B2B Overview Trade Site By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a... Published: 20 Oct 2021	View
	Interventions Interventions You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a... Published: 31 Mar 2021	View
	Local Payment Methods Payment Processing This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method... Published: 05 Feb 2021	View
	Check In Stock Using the EPOS EPOS Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures. Published: 20 Jul 2020	View
	Email Templates Email Marketing You use this page to configure templates for your Marketing Campaigns. The templates can include custom headers & footers, IRP placeholders,... Published: 25 Oct 2021	View
	Email Settings Email Marketing You use this page to configure key M-Cloud fields and settings, including switching on the master setting to enable customer remarketing events. When... Published: 25 Oct 2021	View
	Marketing Campaigns Email Marketing You use this page to set up and manage your event-driven email remarketing campaigns and mailshot campaigns. Published: 25 Oct 2021	View
	Segmentation Email Marketing You use this page to view and edit all of the email segmentation options available to you on the IRP. These include email profiles, mailing list... Published: 25 Oct 2021	View
	Daily Trading Profits Email Service Marketplace Daily Merchant Sales and Traffic Costs and how the numbers are constructed Published: 13 Sep 2023	View

Admin Users

After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...

Published: 26 Oct 2021

View

Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

View

Common Tasks

You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...

Published: 19 Oct 2021

View

Website CSS Stylesheet

Interface & Design

This section requires good skills and understanding of CSS style sheets. The CSS section is predominately a resource for your interface designers to...

Published: 11 Oct 2021

View

Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

View

Requests

Price Match

If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.

Published: 26 Mar 2021

View

Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

View

Stock Notifications

Products

A stock notification provides the option for visitors to receive an email alert when an out of stock item comes back into stock.

Published: 09 Sep 2020

View

Reviews

Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...

Published: 24 May 2021

View

Orders

Here you can view Order details for all Orders contained within your IRP.

Published: 11 Oct 2021

View

Reports

Programming Utilities

Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...

Published: 15 Oct 2021

View

SQL Editor

Programming Utilities

This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...

Published: 20 Jul 2020

View

Vouchers

Promotions

This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.

Published: 25 Oct 2021

View

Headers & Footers

Email Marketing

You can create email headers and footers to customise the appearance of emails being sent to your customers.

Published: 18 Oct 2021

View

Dropped Baskets

Email Marketing

The Dropped Baskets page displays a list of baskets that have been abandoned by customers for a specified number of days.

Published: 18 Oct 2021

View

Questions & Answers

Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.

Published: 07 Apr 2021

View

String Replace

Interface Translations

You use this section to replace a certain string with another. You can apply this to Small Translations, Large Translations, Site Emails and Custom...

Published: 30 Mar 2021

View

Telesales Overview

Telesales

Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...

Published: 31 Mar 2021

View

System Emails

Email Marketing

The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...

Published: 05 Jul 2021

View

Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

View

Mailing List

Email Marketing

The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.

Published: 14 Oct 2021

View

Issue Discounts (EPOS)

EPOS

This topic describes how to issue discounts using the IRP EPOS.

Published: 03 Aug 2020

View

Receipts (EPOS)

EPOS

This topic describes how to issue receipts using the IRP EPOS.

Published: 07 Sep 2020

View

Email Stylesheet

Email Marketing

This section contains the entire stylesheet (CSS) for HTML emails sent by the website. Any changes you make here will be reflected in any future...

Published: 18 Oct 2021

View

Order Settings

Application Settings

You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.

Published: 30 Mar 2021

View

Stock Suppliers

Stock Control

You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders.

Published: 02 Apr 2021

View

Mailing List Settings

Application Settings

You use the Mailing List Settings section to define basic Mailing List settings and Mailing List Confirmation Email settings.

Published: 30 Mar 2021

View

Import Customers

Data Imports / Exports

You use this section to import customer details in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large...

Published: 01 Apr 2021

View

Import Mailing List

Data Imports / Exports

You use this section to import mailing lists in bulk to the IRP. This is one of the most useful features in IRP as it allows you to import large...

Published: 01 Apr 2021

View

Stock Locations

Stock Control

You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...

Published: 14 Oct 2021

View

Enabling Google Analytics API with IRP

Orders Tracking

We have integrated Google’s Analytics API with the IRP for use within the IRP’s own statistics section as well as the IRP World.

Published: 01 Apr 2021

View

IRP Errors

System Logs

You use the System Logs section to view historic IRP error messages. This information is primarily of use to support and development staff.

Published: 02 Sep 2020

View

Finance Providers

Payment Processing

You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline...

Published: 26 Feb 2021

View

Click and Collect Overview

Orders

This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.

Published: 08 Apr 2021

View

Cancelled Click and Collect

Orders

This page is where you can view and manage any Click & Collect orders that have been cancelled.

Published: 28 Oct 2020

View

Finance Settings

Application Settings

These are the Application Settings associated with the V12 feature.

Published: 08 Jul 2020

View

B2B Overview

Trade Site

By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...

Published: 20 Oct 2021

View

Interventions

You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...

Published: 31 Mar 2021

View

Local Payment Methods

Payment Processing

This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method...

Published: 05 Feb 2021

View

Check In Stock Using the EPOS

EPOS

Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.

Published: 20 Jul 2020

View

Email Templates

Email Marketing

You use this page to configure templates for your Marketing Campaigns. The templates can include custom headers & footers, IRP placeholders,...

Published: 25 Oct 2021

View

Email Settings

Email Marketing

You use this page to configure key M-Cloud fields and settings, including switching on the master setting to enable customer remarketing events. When...

Published: 25 Oct 2021

View

Marketing Campaigns

Email Marketing

You use this page to set up and manage your event-driven email remarketing campaigns and mailshot campaigns.

Published: 25 Oct 2021

View

Segmentation

Email Marketing

You use this page to view and edit all of the email segmentation options available to you on the IRP. These include email profiles, mailing list...

Published: 25 Oct 2021

View

Daily Trading Profits Email

Service Marketplace

Daily Merchant Sales and Traffic Costs and how the numbers are constructed

Published: 13 Sep 2023

View

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