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Postage Exceptions
Shipping
You use this section to highlight Orders that have not met the criteria set in the Shipping Rules in your IRP.
Published: 05 Aug 2020
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Click and Collect Orders (EPOS)
EPOS
This topic describes how to manage Click and Collect orders using the IRP EPOS.
Published: 07 Sep 2020
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EPOS
EPOS
The EPOS section of IRP Admin allows you to add Electronic Point of Sale (EPOS) systems to certain stock locations within the business.
Published: 07 Sep 2020
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EPOS Till Features & Requirements
EPOS
This topic lists the IRP EPOS fetaures, requirements and recommendations.
Published: 07 Sep 2020
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Create A New User (EPOS)
EPOS
This topic describes how to create users for the IRP EPOS.
Published: 03 Aug 2020
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Make A Sale (EPOS)
EPOS
This topic describes how to make a sale using the IRP EPOS.
Published: 21 Oct 2020
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Issue Discounts (EPOS)
EPOS
This topic describes how to issue discounts using the IRP EPOS.
Published: 03 Aug 2020
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Issue Vouchers (EPOS)
EPOS
This topic describes how to issue vouchers using the IRP EPOS.
Published: 03 Aug 2020
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Issue Refunds (EPOS)
EPOS
This topic describes how to issue refunds using the IRP EPOS.
Published: 03 Aug 2020
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Deposit / Withdraw Cash (EPOS)
EPOS
This topic describes how to deposit or withdraw cash using the IRP EPOS.
Published: 03 Aug 2020
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Park Sales (EPOS)
EPOS
This topic describes how to park sales using the IRP EPOS.
Published: 03 Aug 2020
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Sales Lookup (EPOS)
EPOS
This topic describes how to look up previous sales using the IRP EPOS.
Published: 03 Aug 2020
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Receipts (EPOS)
EPOS
This topic describes how to issue receipts using the IRP EPOS.
Published: 07 Sep 2020
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Reporting (EPOS)
EPOS
This topic describes how to produce reports using the IRP EPOS.
Published: 03 Aug 2020
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Check In Stock Using the EPOS
EPOS
Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.
Published: 20 Jul 2020
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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 04 Aug 2020
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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 26 Oct 2020
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Common Tasks
Common Tasks
You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 26 Oct 2020
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News
Interface & Design
The news links section appears on the right side navigation of your website. It takes the form of a headline, news abstract and a small headline image...
Published: 08 Sep 2020
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Shipping Overview
Shipping
You use the Shipping section in IRP Admin to define the Shipping Countries, Methods, Zones, Rules and Restrictions that will be used in your IRP.
Published: 08 Sep 2020
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Currencies
Payment Processing
There are 13 currencies by default in the IRP. The default IRP configuration will have all of the orders charged in one currency and the other...
Published: 14 Sep 2020
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Reports
Programming Utilities
Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...
Published: 15 Sep 2020
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Card Processors
Payment Processing
To accept card payments, you must set up a Card Processor in your IRP Admin.
Published: 14 Sep 2020
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Feeds
Feed Management
Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...
Published: 07 Sep 2020
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Questions & Answers
Questions & Answers
Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.
Published: 09 Sep 2020
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 21 Oct 2020
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 02 Sep 2020
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Shipping Methods
Shipping
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...
Published: 04 Aug 2020
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Mailing List
Customers
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Published: 14 Sep 2020
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Mailing List Settings
Application Settings
You use the Mailing List Settings section to define basic Mailing List settings and Mailing List Confirmation Email settings.
Published: 08 Jul 2020
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Product Settings
Application Settings
You use the Product Settings section to define settings for models, offer statuses, brands, categories, model images and product groups.
Published: 08 Jul 2020
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Admin Usage History
System Logs
You use this section to view all activity by IRP Admin users on the Admin pages.
Published: 08 Jul 2020
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Stock Locations
Stock Control
You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...
Published: 28 Oct 2020
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Overview - Legacy (Integration)
Integration
You use the Integration section to configure any type of recurring data integration with the IRP.
Published: 14 Sep 2020
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Finance Providers
Payment Processing
You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline...
Published: 16 Sep 2020
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Finance Products
Payment Processing
This page displays the finance products that are associated with the finance providers that you have configured in the IRP.
Published: 17 Aug 2020
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Click and Collect Overview
Orders
This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.
Published: 26 Oct 2020
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Promotions
Promotions
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...
Published: 26 Oct 2020
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Overview - New (Integration)
Integration
You use the Overview - New section to configure any type of recurring data integration with the IRP.
Published: 14 Sep 2020
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Custom Product Lists
Interface & Design
You can use this section to create customised product lists and criteria lists. You can create separate lists for different countries and restrict the...
Published: 09 Jul 2020
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IRP Integration Guide
Integration
This Guide describes how to export data from the IRP and how to import data into the IRP.
Published: 14 Sep 2020
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Shipping Settings
Application Settings
You use the Shipping Settings section to define general settings for shipping and specific settings for Parcelforce and Royal Mail.
Published: 08 Jul 2020
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Understanding Card Payments On The IRP
Payment Processing
This topic provides an overview of Card payments on the IRP.
Published: 09 Sep 2020
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Auto Dispatch Orders
Orders
Auto Dispatch allows clients to Automatically Dispatch orders using the Royal Mail and Parcelforce integrations within the IRP.
Published: 17 Aug 2020
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PayPal Settings
Payment Processing
All of the Application Settings related to PayPal are stored in this section.
Published: 09 Sep 2020
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Order Settings
Application Settings
You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.
Published: 08 Jul 2020
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