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Knowledge Base (239)
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Product Groups
Products
Product Groups allow you to group products together that fall under the same parent group, for example, tractor/car parts which belong to a particular...
Published: 07 Jul 2020
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Product Exclusions
Feed Management
Product Exclusions allow you to alter your feeds to exclude certain brands, categories or models.
Published: 25 Jul 2023
View
PPC Admin Overview
PPC & SEO
For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,...
Published: 14 Sep 2020
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Price Adjustments
Price Adjustments
You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand...
Published: 14 Sep 2020
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Product Discounts
Price Adjustments
You use the product discount section to discount products in bulk by a specified percentage.
Published: 01 Apr 2021
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PPC Bulk Operations
PPC & SEO
You use the PPC Bulk Operations section to update multiple campaign and ad group settings at once, if desired.
Published: 21 Jul 2020
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PPC Summary
PPC & SEO
The screen presents you with a summary of PPC campaign information.
Published: 26 Aug 2020
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Polls
Interface & Design
This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...
Published: 02 Apr 2021
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Park Sales (EPOS)
EPOS
This topic describes how to park sales using the IRP EPOS.
Published: 03 Aug 2020
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Product Customisations
Products
Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...
Published: 07 Apr 2021
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Postage Exceptions
Shipping
You use this section to highlight Orders that have not met the criteria set in the Shipping Rules in your IRP.
Published: 13 Apr 2021
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PayPal API Accounts
Payment Processing
To accept PayPal payments, you must set up your PayPal API Account in your IRP Admin.
Published: 09 Sep 2020
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PayPal Settings
Payment Processing
All of the Application Settings related to PayPal are stored in this section.
Published: 09 Sep 2020
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Product Settings
Application Settings
You use the Product Settings section to define settings for models, offer statuses, brands, categories, model images and product groups.
Published: 30 Mar 2021
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Promotions
Promotions
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...
Published: 11 Oct 2021
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Parcel Types
Shipping
You use the Parcel Types section to define any set parcel dimensions that you routinely use. For example some businesses might often use generic...
Published: 06 Jul 2020
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Price Lists
Trade Site
You use this section to configure customised price lists for different groups of Trade (B2B) Customers.
Published: 15 Sep 2020
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Parked Telesales
Telesales
'Parking' a telesale means that you can pause or end a telephone call, and take another call, while waiting for the previous customer to call back.
Published: 29 Mar 2021
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Parcels
Shipping
You use this page to view a list of all parcels, whether they be ad-hoc parcels, parcels printed as part of a full order dispatch or parcels printed...
Published: 06 Jul 2020
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Potential Crawlers
Security
The Potential Crawlers page lists any IP addresses that may be Crawlers according to the values of related Application Settings.
Published: 18 Aug 2020
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Points Loyalty Schemes
Loyalty Schemes
You use this section to award points to loyal customers that they can then put towards purchases on your website. The points-based loyalty scheme will...
Published: 09 Aug 2021
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Product Listings Settings
Application Settings
Product Listings allow merchants to configure the display of product listings pages across Desktop, Mobile and Trade sites to suit their individual...
Published: 17 Apr 2024
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Guide to using the IRP Service Marketplace
Service Marketplace
The Service Marketplace marks a new beginning for ecommerce visibility and control - this practical guide explains how it all works
Published: 27 Jun 2023
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New Support Portal - Getting Started
Freshdesk
Published: 31 Aug 2023
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Subscriptions
Subscriptions
Published: 08 Apr 2024
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Daily Trading Profits Email
Service Marketplace
Daily Merchant Sales and Traffic Costs and how the numbers are constructed
Published: 13 Sep 2023
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Brand Category Page Settings
PPC & SEO
You use this section to set content against Brand-Category pairs. You can set separate SEO values for the B2C and B2B version of the pair and top and...
Published: 07 Apr 2021
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Order Automatic Voucher Templates
Promotions
You use this section to add templates for Order Automatic Vouchers. You can use these templates to design how the Order Automatic Vouchers are...
Published: 11 Oct 2021
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Country Specific Payment Settings
Payment Processing
You use this page to enable or disable each of your payment methods on a per-country basis. You can also define the order in which payment methods...
Published: 14 Sep 2020
View
Email Templates
Email Marketing
You use this page to configure templates for your Marketing Campaigns. The templates can include custom headers & footers, IRP placeholders,...
Published: 25 Oct 2021
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Marketing Campaigns
Email Marketing
You use this page to set up and manage your event-driven email remarketing campaigns and mailshot campaigns.
Published: 25 Oct 2021
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Check In Stock Using the EPOS
EPOS
Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.
Published: 20 Jul 2020
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API - API Keys
Server Management
You use this section to enable API Request Handling, generate secure API Key-Shared Secret pairs to 'sign' and verify each message, and to ensure that...
Published: 10 Aug 2020
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API - Error Messages
Server Management
This section describes the numerous error messages that may be generated when you use the API functionality.
Published: 08 Jul 2020
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BASKETS API - AddItemTrade Method
Server Management
You use the AddItemTrade method in the Baskets API to add items to baskets on Trade sites.
Published: 02 Nov 2020
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BASKETS API - AddItem Method
Server Management
You use the AddItem method in the Baskets API to add items to baskets on Desktop and Mobile sites.
Published: 02 Nov 2020
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API - Authenticate Method
Server Management
You use the Authenticate method with all APIs to gain an AuthenticationToken which you then use to call other API methods.
Published: 20 Jul 2020
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API - Getting Started
Server Management
You can use the IRP API to provide external systems with a way to interact with the IRP. This topic outlines the steps involved in using the API and...
Published: 20 Jul 2020
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API - Creating Signatures
Server Management
Before you can authenticate with the API to gain an Authentication Token, you need to create a Signature.
Published: 02 Apr 2021
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Accepted Payment Method Icons
Payment Processing
You use this section to upload and manage images for the payment methods that you accept. You can upload separate images for desktop, mobile and trade...
Published: 16 Sep 2020
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How To Set Up IRP Advanced Pricing
Advanced Pricing
This topic describes the steps you should take to set up Advanced Pricing on the IRP.
Published: 30 Mar 2021
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Understanding Card Payments On The IRP
Payment Processing
This topic provides an overview of Card payments on the IRP.
Published: 08 Apr 2021
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Local Payment Methods
Payment Processing
This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method...
Published: 05 Feb 2021
View
Local Payment Method Accounts
Payment Processing
Here is where you add the Worldpay XML Password, Installation Id, MAC Secret and other details for your Alternative Payment Methods (APMs). This is...
Published: 23 Apr 2021
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Trade Promotions
Trade Site
This section is an extension of the B2C Promotions Engine, implemented within the Trade platform. The section contains all the necessary features to...
Published: 31 Mar 2021
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Custom Product Lists
Interface & Design
You can use this section to create customised product lists and criteria lists. You can create separate lists for different countries and restrict the...
Published: 20 May 2021
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Amazon Pay Accounts
Payment Processing
The Amazon Pay Accounts page shows details of all the Amazon Pay Accounts in your system.
Published: 11 Oct 2021
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Amazon Pay Settings
Payment Processing
The Amazon Pay Settings page is where you can configure currencies, countries and other settings for the Amazon Pay Integration feature.
Published: 11 Oct 2021
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Import Linked Products
Data Imports / Exports
You use this page to download a template import file for Linked Products and then upload and stage the Linked Products data for mass update or...
Published: 01 Apr 2021
View
Import 301 Redirects
Data Imports / Exports
You use this page to import 301 Redirects into the IRP in bulk.
Published: 26 Feb 2021
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Live Market Data
Today v Yesterday ↑0.34%
April 2024 v April 2023 ↑11.13%
YTD 2024 v 2023 ↑13.59%
Arts and Crafts ↑0.58%
Baby & Child ↓0.44%
Cars and Motorcycling ↓0.02%
Electrical & Commercial Equipment ↑0.54%
Fashion Clothing & Accessories ↑0.49%
Food & Drink ↑0.72%
Health and Wellbeing ↓0.07%
Kitchen & Home Appliances ↑0.54%
Pet Care ↑0.05%
Sports and Recreation ↑0.47%
Toys, Games & Collectables ↓0.01%

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