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Products
Product Groups allow you to group products together that fall under the same parent group, for example, tractor/car parts which belong to a particular...
Published: 07 Jul 2020
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Feed Management
Product Exclusions allow you to alter your feeds to exclude certain brands, categories or models.
Published: 25 Jul 2023
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PPC & SEO
For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,...
Published: 14 Sep 2020
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PPC & SEO
You use the PPC Bulk Operations section to update multiple campaign and ad group settings at once, if desired.
Published: 21 Jul 2020
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PPC & SEO
The screen presents you with a summary of PPC campaign information.
Published: 26 Aug 2020
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Advanced Pricing
You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand...
Published: 14 Sep 2020
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Advanced Pricing
You use the product discount section to discount products in bulk by a specified percentage.
Published: 01 Apr 2021
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ShopFront Design
This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...
Published: 02 Apr 2021
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Products
Product Customisations allow you to provide base products with personalised elements. For example, t-shirts with image/text printing, sports equipment...
Published: 07 Apr 2021
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EPOS
This topic describes how to park sales using the IRP EPOS.
Published: 03 Aug 2020
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Shipping
You use this section to highlight Orders that have not met the criteria set in the Shipping Rules in your IRP.
Published: 13 Apr 2021
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Payment Processing
To accept PayPal payments, you must set up your PayPal API Account in your IRP Admin.
Published: 09 Sep 2020
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Payment Processing
All of the Application Settings related to PayPal are stored in this section.
Published: 09 Sep 2020
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Application Settings
You use the Product Settings section to define settings for models, offer statuses, brands, categories, model images and product groups.
Published: 30 Mar 2021
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Promotions Engine
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...
Published: 11 Oct 2021
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Shipping
You use the Parcel Types section to define any set parcel dimensions that you routinely use. For example some businesses might often use generic...
Published: 06 Jul 2020
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Trade Site
You use this section to configure customised price lists for different groups of Trade (B2B) Customers.
Published: 15 Sep 2020
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Telesales
'Parking' a telesale means that you can pause or end a telephone call, and take another call, while waiting for the previous customer to call back.
Published: 29 Mar 2021
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Security
The Potential Crawlers page lists any IP addresses that may be Crawlers according to the values of related Application Settings.
Published: 18 Aug 2020
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Shipping
You use this page to view a list of all parcels, whether they be ad-hoc parcels, parcels printed as part of a full order dispatch or parcels printed...
Published: 06 Jul 2020
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Loyalty Schemes
You use this section to award points to loyal customers that they can then put towards purchases on your website. The points-based loyalty scheme will...
Published: 09 Aug 2021
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Application Settings
Product Listings allow merchants to configure the display of product listings pages across Desktop, Mobile and Trade sites to suit their individual...
Published: 01 May 2024
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ShopFront Design
You can use this section to create customised product lists and criteria lists. You can create separate lists for different countries and restrict the...
Published: 20 May 2021
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Payment Processing
You use this page to enable or disable each of your payment methods on a per-country basis. You can also define the order in which payment methods...
Published: 14 Sep 2020
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Service Marketplace
The Service Marketplace marks a new beginning for ecommerce visibility and control - this practical guide explains how it all works
Published: 22 Oct 2024
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Freshdesk
Published: 31 Aug 2023
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Product Subscriptions
Published: 24 Jun 2024
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Service Marketplace
Daily Merchant Sales and Traffic Costs and how the numbers are constructed
Published: 13 Sep 2023
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Email Marketing
Select from a wide range of existing responsive template to create your own templates or use directly in your emails.
Published: 27 Sep 2024
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Email Marketing
You use Campaigns page to set up and manage your email campaigns.
Published: 15 Oct 2024
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Signup Forms
Published: 26 Mar 2025
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IRP Overviews
Product Listings allow merchants to configure the display of product listings pages across Desktop, Mobile and Trade sites to suit their individual...
Published: 16 Apr 2025
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IRP Overviews
Published: 30 Apr 2025
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Trade Site
This section is an extension of the B2C Promotions Engine, implemented within the Trade platform. The section contains all the necessary features to...
Published: 31 Mar 2021
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PPC & SEO
You use this section to set content against Brand-Category pairs. You can set separate SEO values for the B2C and B2B version of the pair and top and...
Published: 07 Apr 2021
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Promotions Engine
You use this section to add templates for Order Automatic Vouchers. You can use these templates to design how the Order Automatic Vouchers are...
Published: 11 Oct 2021
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IRP Overviews
The all-new, mobile-first IRP checkout flow is optimised for conversion across all device types. It has been designed from the ground up to maximise...
Published: 16 Apr 2025
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EPOS
Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.
Published: 20 Jul 2020
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Server Management
You use this section to enable API Request Handling, generate secure API Key-Shared Secret pairs to 'sign' and verify each message, and to ensure that...
Published: 10 Aug 2020
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Server Management
This section describes the numerous error messages that may be generated when you use the API functionality.
Published: 08 Jul 2020
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Server Management
You use the AddItemTrade method in the Baskets API to add items to baskets on Trade sites.
Published: 02 Nov 2020
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Server Management
You use the AddItem method in the Baskets API to add items to baskets on Desktop and Mobile sites.
Published: 02 Nov 2020
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Server Management
You use the Authenticate method with all APIs to gain an AuthenticationToken which you then use to call other API methods.
Published: 20 Jul 2020
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Server Management
You can use the IRP API to provide external systems with a way to interact with the IRP. This topic outlines the steps involved in using the API and...
Published: 20 Jul 2020
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Server Management
Before you can authenticate with the API to gain an Authentication Token, you need to create a Signature.
Published: 02 Apr 2021
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Payment Processing
You use this section to upload and manage images for the payment methods that you accept. You can upload separate images for desktop, mobile and trade...
Published: 16 Sep 2020
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Orders
You use this section to create HTML-based order sheets for Retail Orders, Trade Orders or both.
Published: 08 Mar 2021
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Reporting
You use this section to create custom financial reports. You can select date ranges and grouping options for your reports, pick specific field types...
Published: 31 Mar 2021
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Integration
This Guide describes how to export data from the IRP and how to import data into the IRP.
Published: 29 Mar 2021
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Orders
This section makes it easy for you to see which products have been ordered by customers for which you have entered no cost prices in IRP Admin. This...
Published: 08 Apr 2021
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