Notifications
You currently have no notifications!
Search
Menu
Close Menu
IRP Shopper
Common Tasks (1)
Open
Interventions (1)
Open
Languages (1)
Open
Questions & Answers (1)
Open
Reviews (1)
Open
Site Scripts (1)
Open
Web Services (1)
Open
Training Videos
Peer Support

Models

You can find this section under Products > Models in the IRP Admin left navigation menu.

Models are the products that you will sell on your website. You can add as many products as you like using IRP Admin. Each model must be assigned a brand and category so it is important to add all required brands and categories before creating models.

Overview video

Note: Currently videos are not maintained in line with each software release and therefore features may work slightly differently from the way they are shown.

Models.aspx page

You can use the search bar at the top of the Models.aspx page to find any model:

Model Search Filters

You can use the search bar to enter any model-related term and you can see from the screen capture above that, if you expand 'Other Options', you can use the following filters:

  • Brand: Select a brand from the drop-down list.
  • Category: Select a category from the drop-down list.
  • Show: Check the radio button for Active, InActive or Both.
  • Offer Status: Select an offer status from the drop-down list.
  • Attribute: Select an attribute from the drop-down list.
  • Stock Custom Flag: (Only if you use the IRP Stock Control feature.) Select a Stock Custom Flag from the drop-down list.
  • [Various elements]: Check the box or boxes to filter by: No Description, No Image, Extra Images, Include Kits, No Reviews, Not in Product Group, Has Discount Has Items Out of Stock, Missing EANs, Missing Part Codes.
  • Created: Select a From date and a To date.

When you have selected your filters, click the Search button at the right side of the search bar.

The main grid on the Models.aspx page appears as follows:

Models Page Grid

This shows the following information:

  • ID: This is the unique ID of the model, added automatically by the IRP system. You can click the column heading to sort the grid alphabetically in ascending or descending order.
  • [Checkbox for Activating/Deactivating]: Check this box if you want to select a model to activate (or uncheck the box if you want to select the model to deactivate). Then click the 'Update All Models' button to carry out the activation or deactivation.
  • Image: This shows an image of the model, if available.
  • Brand: This shows the brand of the model. You can click the column heading to sort the grid alphabetically in ascending or descending order.
  • Model: This shows the name of the model. You can click the column heading to sort the grid alphabetically in ascending or descending order.
  • Price: This shows the web price of the model. You can click the column heading to sort the grid in ascending or descending order.
  • RRP: This shows the RRP of the model. You can click the column heading to sort the grid in ascending or descending order.
  • Stock: This area shows the following details:
    • ID: This shows the Stock ID of the item. You can click the value in the cell to go to the ModelsEdit.aspx page where you can view details of the stock.
    • Option: This shows the details of any size/colour text that has been configured for each stock item.
    • Stock: This shows the website level of the stock. Hover your cursor over the value in the cell to see a pop-up display of the stock levels across all stock locations, for example:
      Models Page Stock Levels Popup
    • Cost: This shows the supplier cost price for the stock item.
    • Price: This shows the web price for the stock item.
    • Margin: This shows the profit margin of the stock item calculated from the stock price and cost price.
    • Status: This shows the out-of-stock status of the stock item. (Stock items with an out-of-stock status of 'Normal' will appear as out of stock on the front-end of the website. 'Special Order' stock items will display as such and will prompt customers to request a stock alert. 'Discontinued' stock items will display as such. 'Available In' stock items will display as available in (0.5x - x Days).)
  • [Stats]: Click the 'chart' icon to go to one of the following pages:
    • If you are an Admin User with permission to use the IRP Stock Control features, you will be directed to the ProductStockAnalysis.aspx page. For more details see the Stock Log help topic.
    • If you do not have permissions to use the IRP Stock Control features, you will be directed to the EntityStats.aspx page where you can view sales statistics for the model. See How To View Statistics for a Stock Supplier in the Stock Control section of the Knowledge Base.
  • Rank: This shows the rank of each model based on the last 30 days' sales. Click on the column header to sort the ranks in ascending order (and click again if you want to view the ranks in descending order).
  • [Checkbox for Deleting]: Check this box if you want to select a model for deletion. Then click the 'Delete Selected Models' button to carry out the deletion.
  • Copy: Click this button to copy this model and all its properties (including stock items) to a new model.
  • Edit: Click this button to edit a model. For more information, see the How To Add or Edit a Model, How To Edit a Stock Item and How To Add Add-To-Basket Drop-Down Lists of Stock Options topics in this section.

Understanding stock options

The way in which models are configured will depend on whether they have a single stock option or multiple stock options.

Models with multiple stock options

Models consist of one of more stock items which allows you to offer different sizes, colours, options of the same model.

If a product comes in multiple size/colour options, the model will consist of multiple stock items, one for each separate option. For example, a Levis Classic One Pocket Shirt that comes in two colours (Blue, Grey), over four sizes (Small, Medium, Large, XLarge), will have eight stock items.

This model will have the following structure:

This model will have the following 'Basic Model Details' when added to the IRP:

And the following size/colour options:

Models with a single stock option

If a product only comes in one size/colour option, the model will consist of one stock item. For example, a pair of Ray Ban Wayfarer Sunglasses in one size, white colour only.

This model will have the following structure:

This model will have the following 'Basic Model Details' when added to the IRP:

And the following size/colour option:

Note that a model must always have at least one stock item. There is no upper limit on the number of stock items for a model. It is important to structure your product data as accurately as possible as it will have an impact on your conversion rates and, ultimately, sales and profits.

Note that when only one stock option is active for a model, the add to basket button is displayed by default and the 'Select an Option' control is not available in the drop-down menu. Only the single active stock option will be selected by default. You can also choose to show inactive stock to customers by enabling the Show Inactive Stock In Add To Basket Application Setting (in the 'Add to Basket' grouping). If you enable this, inactive stock items will be shown alongside active stock items on add to basket controls on the models page however the customer will not be able to add these inactive items to their basket. Also, only the single active stock option will be selected by default and the add-to-basket button will be displayed alongside it.

Key features

There is rich functionality available to you for displaying and managing your products using the IRP Commerce Cloud platform.

Brand banners and best sellers

You can use the following Application Settings (in the 'Models Page' grouping) to display brand banners or best sellers on model pages:

  • Show Brand Banners On Models Page: If enabled, any brand banners for a particular model's brand will be displayed on the models page.
  • Show Models Scroller Best Selling In Category: If enabled, a best-selling model-in-category scroller will appear on the models page.

Carousels and pop-ups

You can configure model images to be displayed either in an image carousel control or an image list control on desktop and tablet devices for all models and kits on B2B and B2C sites. You can also configure zoom functionality to provide your customers with an optimal user experience. For more details, see How to Manage Model Images in Carousels and Pop-Ups.

Wish lists

The wish list feature enables customers to save potential purchases for later. This is a particularly useful feature to have if you have a sizeable percentage of customers that regularly return to your website. For more details, see How to Manage the Wish List and How to Manage the Wish List.

Videos

You can add videos to models. These will be displayed in the image carousel and image list on desktop, mobile and trade sites. YouTube and Vimeo videos are currently supported and can display for all models and kits across all display styles. You add videos on the ModelEdit.aspx, KitEdit.aspx and FixedKitEdit.aspx pages in IRP Admin. A specific section on the 'Images' tab is available for configuring videos on these pages. For more details, see How To Add or Edit a Model and How To Add or Edit a Kit.

Colour swatches

You can display colour swatches on all listing pages on desktop, mobile and trade sites for products with associated colour attribute values. Models that are correctly set up will show the colour swatch on all listings pages, custom product lists and scrollers. For more details, see How to Add Colour Swatches on Listings Pages.

Gift wrapping

You can allow customers to select how their order is packaged, either at a basket or items level and determine if that packaging option comes with a cost or is free. This is easy to configure using IRP Shopper Admin. For more details, see How to Manage Gift Wrapping.

Rich snippets on model and kit pages

'schema.org' rich snippets are built in automatically to all IRP Model and Kit pages. Rich Snippets are small previews of relevant information on your website that display in the search results when someone does a search. For more information see Organic Search — Using Rich Snippets in the IRP Strategy Centre.

Application Settings for product listing pages and sales ranks

There are a large number of Application Settings you can use for product listing pages. These are located in the 'Product Listing' grouping. You can also use Application Settings for configuring sales rank data in the 'Products' grouping. There are too many individual settings to cover in this help topic, however most settings have a tool tip that provides detailed information on how to use the setting – hover your cursor over the help icon IRP help icon. You can also refer to the Application Settings help topic.

Note that for any of the ‘Sort By Default’ Application Settings (for example, ‘Sort By Default Brands Page’), although a value of 12 means that the default sort order will be used (falling back on sales rank), if an individual model has a 'Default Sort Order' value set (on the ModelsEdit.aspx page under 'Other Model Information'), that model will be displayed above those that do not have a value set for 'Default Sort Order'.

How To Guides (8)

Close
Open
How To Add or Edit a Model
Open
How To Edit a Stock Item
Open
How To Add Add-To-Basket Drop-Down Lists of Stock Options
Close
How to Set Up Automated eGift Vouchers

You can configure the IRP to generate and send gift vouchers automatically when purchased. You set up this feature as follows:

1. Set Application Settings

You define several parameters for this feature using the Application Setting grouping called 'Automatic Gift Vouchers'. This grouping includes the following Application Settings:

  • Enable Automatic Gift Vouchers: This is the main switch for the Automatic Gift Voucher feature. When this is enabled, the IRP system will check for orders containing models marked as gift vouchers and will then attempt to generate the voucher codes and email them to the customer automatically by following the values of the other Application Settings in this section.
  • Automatic Gift Voucher Email Delay: This defines the cooling-off period for automatically sending gift vouchers. Once this many minutes have passed since the time the order was placed, any Automatic Gift Vouchers will be generated and emailed to the customer unless prevented by one of the other Application Settings in this section.
  • Automatic Gift Voucher Email Ignore Delay For Varied Orders: When this is enabled, any orders that contain a mixture of both 'normal' items and gift voucher items will not have the voucher codes generated and emailed to the customer even once it is aged past the 'Automatic Gift Voucher Email Delay' setting. Instead, the codes will only be emailed once the order has been moved to the 'Approved' status.
  • Automatic Gift Voucher Valid For Days: This defines the number of days after an Automatic Gift Voucher has been generated that it remains available to spend.
  • Automatic Gift Voucher Email Send When Approved: When this is enabled, all orders will ignore the delay and voucher codes will only be generated and sent once the order has been moved to the 'Approved' status.
  • Send Gift Voucher Immediately If 3D Secure Liability Shifted: When this setting is enabled and an order was paid for by card and has a full 3D Secure liability shift, gift vouchers in the order will be generated and sent the next time that the 'Process Automatic Gift Vouchers' Common Task runs. This setting overrides the 'Delay' and the 'Send When Approved' Application Settings.
  • Send Gift Voucher Immediately If Amazon Pay: When this setting is enabled and an order was paid for via Amazon Pay, gift vouchers in the order will be generated and sent the next time that the 'Process Automatic Gift Vouchers' Common Task runs. This setting overrides the 'Delay' and the 'Send When Approved' Application Settings.
  • Send Gift Voucher Immediately If PayPal: When this setting is enabled and an order was paid for via PayPal, gift vouchers in the order will be generated and sent the next time that the 'Process Automatic Gift Vouchers' Common Task runs. This setting overrides the 'Delay' and the 'Send When Approved' Application Settings.

2. Configure your Models for Gift Vouchers

When the 'Enable Automatic Gift Vouchers' Application Setting is enabled, you can use the setting for Models called 'Is Gift Voucher'. This is located in the 'Other Model Information' section of the ModelsEdit.aspx page. When you enable this setting, the model is designated as an item that the IRP should examine when processing gift vouchers.

Note that while it is up to you how you choose to add models on your IRP, we recommend setting up a second series of 'digital' vouchers in addition to any 'paper' vouchers live on your website.

Note the following:

  • Gift Vouchers should be in a VAT-free Category across all countries.
  • You should disable the 'Can Be Discounted' setting on the ModelsEdit.aspx page for Gift Vouchers.
  • You should enable the 'Exclude from Promotions' setting on the ModelsEdit.aspx page for Gift Vouchers.

Important: Ensure that you use this functionality only for adding new Gift Voucher Models. Do not configure older Models that may exist as part of orders to be Gift Voucher Models after enabling the 'Enable Automatic Gift Vouchers' Application Setting – this would cause older Models to be considered as Gift Vouchers that need processing.

3. Brand the System Email

The System Email called 'Automatic Gift Voucher' is where you brand the voucher email. A default email for this is included in the IRP; this is the template for the codes to be emailed to the customer. The recipient of the gift vouchers will be the email address of the customer's account.

Remember to activate the System Email.

4. Check Related Settings

  • Common Task: The Common Task called 'Process Automatic Gift Vouchers' controls how the feature runs. This is used by the IRP only if the 'Enable Automatic Gift Vouchers' Application Setting is enabled and, if so, will run every five minutes by default. The Common Task will go through each of the orders that contain vouchers that need to be processed and check the order against the various Automatic Gift Voucher Application Settings to determine if it should generate the voucher codes and email them to the customer.
  • Small Translation: You can define alternative translations for Small Translation ID 2903. This is used in the My Account section when a customer orders a gift voucher but the voucher code has not yet been generated. The default English version of this is 'Gift Voucher Processing - Check Back Later'.

Points to note

  • If an order includes only gift vouchers, the customer will checkout by default with a free shipping option called 'Digital Delivery' and, once the common task generates and emails the vouchers, the order will be moved to 'Complete'. If the order contains 'normal' items in addition to gift vouchers, the customer will checkout as normal and the order will not be progressed at all by the common task – however it will mark the gift voucher items as complete once it has run.
  • If you have the Advanced Pricing module you can add foreign currency costs to the gift voucher items but the voucher will be generated in the currency that the order was charged in for the amount that was charged. A Euro advanced price will not cause the voucher to be a Euro voucher – currently you must have Euro charging set up for that to occur.
  • Customers can see the voucher codes when viewing their orders (in addition to the email that is sent out) and they can apply the codes to their basket directly from that page.
  • You manage orders as usual using the OrderManage.aspx. page where you can see the amount of the gift voucher remaining to be spent. You will see the 'Voucher Code:' line rendered with a link to the VoucherEdit.aspx page of the Gift Voucher (see the Vouchers topic for more information).
Open
How to Manage Gift Wrapping
Open
How to Manage the Wish List
Open
How to Add Colour Swatches on Listings Pages
Open
How to Manage Model Images in Carousels and Pop-Ups

FAQs (15)

Close
What does the MinPrice refer too?
This looks at all of the stock options within a particular active product which is the minimum priced one.
What does the purchase type refer to?
The retailer can sell the item through the website, or the customer can contact the retailer before purchasing.
Can I use a ‘+’ sign as an attribute value for a product?
No, currently you cannot do this. Instead you should simply enter ‘Plus’ as the attribute value. In your left-side navigation the product name will be displayed followed by ‘Plus’ and not ‘+’. Note that this does not affect customer searches on the front end – if they search for the product name and include a ‘+’ in the search, they will still find the product.
How do I indicate on my website that a customer should contact us if they want to purchase an item?
Open the model page in IRP Admin and in the ‘Advanced Model Information’ section, set the ‘Purchase Type’ to ‘Contact Retailer’. This will display a Small Translation or a Large Translation on the front end. If you use the IRP Admin search facility to search for the text that appears on the front end in the Small or Large Translations, you can edit it. This will display the same message for all products set to ‘Contact Retailer’ so it should be a default message that covers all products.
What are offers and what do they affect?
The offers provide a variety of options for a model. They affect how an offer is displayed and each offer will have an image associated with it.
What does the display time frame for dispatch on models page refer to?
This can be switched on/off on an individual model level. It is based on the closing time of the website for orders each day. You can change this in your Application Settings in the Closing Time section.
Why are some stock options not appearing on my website?
This could be because your translations of the Option Text are too long. This text has a maximum length of 36 characters. You can find this on the model page in the ‘Size / Colour Options’ section – click the More button to see all the details.
How do I show products that customers ‘Also Bought’?
You can display a scroller of products that have been bought by customers in addition to the model being viewed by enabling the Application Setting called ‘Enable Also Bought’ (‘Models Page’ grouping). Note that this is based upon purchase history and cannot be preconfigured, therefore a product with no previous sales will have no ‘Also Bought’ scroller on its page.
Why can customers not add an item to their shopping cart?
This could be because the model belongs to a brand which is not active, however the model is active. Normally when a brand is deactivated all models are also deactivated for that brand. It could be that the model in question has been manually reactivated at some point. To resolve the issue, either deactivate the model, or reactivate the brand.
What size should my product images be?
The bigger the image, the better; we recommend that your original images are at least 1200px by 1200px. The IRP will automatically optimise these images for the web. As such, it is always best to start with the highest quality images available. See Image Processing for more information.
How do I display a stock option in the ‘Add To Basket’ section as ‘In Stock’ as opposed to ‘Only X In Stock’?
The value of the Application Setting Low Stock Threshold determines when ‘Only X In Stock’ is displayed. If the stock level for an item is below this value then the ‘Only X In Stock’ label will display. If the value is changed to zero, then only ‘In Stock’ text will display.
How do I display 'Only X Left In Stock' against items on my website?
You can use the 'Low Stock Threshold' Application Setting (Stock Control group) to configure this. If an item's in-stock value falls below this threshold, the Add to Basket controls on the Models page will display as 'Only x amount Left in Stock'.
Where can customers see all the products that are on offer?
Customers can view all your offers on the yourIRP/offers.aspx page (desktop) and the yourIRP/MobileOffers.aspx page (mobile site). Typically you would link to this page from your top navigation or from a strategically-placed promotional banner. Note that this page also uses the 'In Stock Only' filter. If 'In Stock Only' is selected from the filter, only Promotional Products that have a positive Website Stock Level or have been set to 'Stock Held Externally' will appear in the Product List.
How do I display product Stock IDs for customers to see?
You can do this by enabling the Application Setting called 'Show Stock ID In Add To Basket' (Add to Basket grouping). When enabled, the unique IRP Stock ID will be displayed in the Add to Basket control on the Models page beside each Stock item within that Model.
How do I get an 'Enlarge Image' link to appear on a product page?
You can do this by ticking the box on the ModelsEdit.aspx page called 'Display Large Image Popup' ('Other Model Information' section). Note that the Application Setting, 'Enable Large Image Popup on Models Page' will override the 'Display Large Image' property set against a Model and will need to be enabled before the Large Image popup appears. Note also than you can change the width of the popup using the Application Setting called 'Model Images Width For Larger Image' ('Products' grouping).

User Questions (1)

Close
Question Needs Answer
How do I set a product to trade active
Posted by
Anonymous
Feb 28 2022 19:48
Live Market Data
Today v Yesterday +0.08%
November 2022 v November 2021 +4.09%
YTD 2022 v 2021 -10.66%
Arts and Crafts -0.11%
Baby & Child +15.18%
Cars and Motorcycling +0.14%
Electrical & Commercial Equipment -0.17%
Fashion Clothing & Accessories -1.21%
Food & Drink -0.39%
Health and Wellbeing -2.06%
Home Accessories and Giftware -0.30%
Kitchen & Home Appliances -0.98%
Pet Care +0.79%
Sports and Recreation -0.23%
Toys, Games & Collectables +0.49%

Copyright © 2021 IRP Commerce. Use of this website constitutes acceptance of the IRP World Acceptable Use Policy, IRP World Terms of Use, IRP Privacy Policy and IRP Cookie Policy

IRP Commerce Limited, Concourse 3, Catalyst, BT3 9DT, UK. Company Number: NI 041856. VAT Number: GB 888249658
A Deloitte Fast 50 Company eight times: 2010, 2011, 2012, 2013, 2014, 2018, 2019 & 2020