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Admin Users
Admin Users
After you have created an Admin User Group, you can begin adding or editing Admin User accounts. In order for users to access IRP Admin, they need to...
Published: 15 Oct 2021
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 13 Oct 2021
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 05 Jul 2021
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Mailing List
Email Marketing
The Mailing List section displays all customers that are signed up to any Email Profile and/or Catalogue Profile present in your IRP.
Published: 14 Oct 2021
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Email Settings
Email Marketing
You use this page to configure key M-Cloud fields and settings, including switching on the master setting to enable customer remarketing events. When...
Published: 14 Oct 2021
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Marketing Campaigns
Email Marketing
You use this page to set up and manage your event-driven email remarketing campaigns and mailshot campaigns.
Published: 14 Oct 2021
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Overview - Legacy (Integration)
Integration
You use the Integration section to configure any type of recurring data integration with the IRP.
Published: 08 Apr 2021
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Overview - New (Integration)
Integration
You use the Overview - New section to configure any type of recurring data integration with the IRP.
Published: 08 Apr 2021
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IRP Integration Guide
Integration
This Guide describes how to export data from the IRP and how to import data into the IRP.
Published: 29 Mar 2021
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Orders
Orders
Here you can view Order details for all Orders contained within your IRP.
Published: 11 Oct 2021
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Cancelled Click and Collect
Orders
This page is where you can view and manage any Click & Collect orders that have been cancelled.
Published: 28 Oct 2020
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Order Sheet Templates
Orders
You use this section to create HTML-based order sheets for Retail Orders, Trade Orders or both.
Published: 08 Mar 2021
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Traffic Sources
Orders Tracking
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...
Published: 07 Jul 2021
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Traffic Partners
Orders Tracking
Traffic Partners allow you to sub-divide Traffic Sources for each digital marketing channel. You may have many hundreds or thousands of Traffic...
Published: 01 Apr 2021
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Enabling Google Analytics API with IRP
Orders Tracking
We have integrated Google’s Analytics API with the IRP for use within the IRP’s own statistics section as well as the IRP World.
Published: 01 Apr 2021
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Brands
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Brands are used to group models by...
Published: 14 Oct 2021
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Categories
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...
Published: 07 Apr 2021
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Kits
Products
Kits can be used to create Product Packages, incorporating multiple products into a single model. For example, a cycling kit could consist of a...
Published: 12 Oct 2021
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Models
Products
Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...
Published: 21 May 2021
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Attributes
Products
You use this section to define the attributes that can be assigned to products on your website. You can also link the attributes with categories.
Published: 12 Oct 2021
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Shipping Countries
Shipping
You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...
Published: 14 Oct 2021
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Shipping Zones
Shipping
You use Shipping Zones to collect Shipping Countries into groups, which are then used in Shipping Rules. Shipping Zones must contain one or more...
Published: 13 Apr 2021
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Shipping Methods
Shipping
Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...
Published: 29 Jun 2021
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Ad-Hoc Labels
Shipping
You use the Ad-Hoc Shipping Labels section to create Shipping Labels for any situation other than orders.
Published: 18 May 2021
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Postage Exceptions
Shipping
You use this section to highlight Orders that have not met the criteria set in the Shipping Rules in your IRP.
Published: 13 Apr 2021
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Shipping Restrictions
Shipping
You use the Shipping Restrictions section to restrict the delivery of particular brands or categories to customers in specific countries. You can...
Published: 07 Apr 2021
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Parcel Types
Shipping
You use the Parcel Types section to define any set parcel dimensions that you routinely use. For example some businesses might often use generic...
Published: 06 Jul 2020
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End of Day Documents
Shipping
You use this section to print End Of Day Documents or Collection Manifests for integrated Shipping carriers, for example Royal Mail, Parcelforce, DHL...
Published: 07 Apr 2021
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Parcels
Shipping
You use this page to view a list of all parcels, whether they be ad-hoc parcels, parcels printed as part of a full order dispatch or parcels printed...
Published: 06 Jul 2020
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Stock Suppliers
Stock Control
You use this section to view and add details of companies that supply your stock. This is essential for creating Purchase Orders.
Published: 02 Apr 2021
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Stock Locations
Stock Control
You use this section to view and edit all stock locations that are currently in the system. You should add any physical location where stock is held,...
Published: 14 Oct 2021
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Stock Log
Stock Control
You use this section to view all recorded stock activity on models or stock items. You can see what was changed, by whom and in what way.
Published: 29 Apr 2021
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Small Translations
Interface Translations
The small translations are effectively "snippets" of information throughout the website. These could be items such as "More Info", "Stock", "Reviews",...
Published: 28 Apr 2021
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Large Translations
Interface Translations
The 'Large Translations' section contains all substantial pieces of content or text that can be found around the site. For example: ‘Postage...
Published: 28 Apr 2021
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Monthly Statistics
Statistics
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...
Published: 29 Mar 2021
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Promotions
Promotions
The IRP Promotions Engine is a world-class promotions system containing all the necessary features to maximise your sales using promotional offers,...
Published: 11 Oct 2021
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Live Chat Active Sessions
Live Chat
Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 15 Oct 2021
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Languages
Languages
You use the languages section to define how many languages are active on your IRP website. There are 124 languages in the system.
Published: 30 Mar 2021
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TradeTalk
Marketplaces
TradeTalk is an online marketplace developed by IRP Commerce. It gives IRP customers the ability to list their products on the site.
Published: 14 Sep 2020
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Amazon
Marketplaces
You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download.
Published: 12 Oct 2021
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eBay
Marketplaces
This section is where you view, add, manage and delete eBay Marketplaces on your IRP.
Published: 07 Apr 2021
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Common Tasks
Common Tasks
You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 30 Mar 2021
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PPC Admin Overview
PPC & SEO
For an online retailer, the job of creating and managing keywords and ads for all products, brands and categories manually is a time-consuming,...
Published: 14 Sep 2020
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Search History
Search
The Search History section displays all the terms that have been searched for on the front end of the web site.
Published: 07 Apr 2021
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Failed Individual Words
Search
The Failed Individual Words page displays a list of search terms entered by users that could not be matched on the site.
Published: 03 Mar 2021
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Ignored Words
Search
Ignored Words are terms that should be excluded from searches. Examples of these would include ‘And’ or ‘At’.
Published: 06 Jul 2020
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Card Processors
Payment Processing
To accept card payments, you must set up Card Processors in your IRP Admin.
Published: 13 Apr 2021
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Card Types
Payment Processing
Card types are the different types of card that can be used to place orders on your site. A list of currently-available card types is normally...
Published: 14 Sep 2020
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PayPal Settings
Payment Processing
All of the Application Settings related to PayPal are stored in this section.
Published: 09 Sep 2020
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Finance Providers
Payment Processing
You use the Finance Providers section to make a finance option available to your customers as an alternative payment method to Card, PayPal, Offline...
Published: 26 Feb 2021
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