Search Results "Launching a Sale"

Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

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Banners

Interface & Design

You use the Banners section to add banners, graphics and images to your IRP.

Published: 11 Oct 2021

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Common Tasks

You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...

Published: 19 Oct 2021

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Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

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Home Page Content

Interface & Design

Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.

Published: 04 Nov 2020

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Live Chat Active Sessions

Live Chat

Live Chat offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...

Published: 25 Oct 2021

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Requests

Price Match

If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.

Published: 26 Mar 2021

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Bulk Operations

Products

Bulk operations allow for a number of tasks to be completed at the same time.

Published: 07 Jul 2020

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Categories

Products

Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...

Published: 07 Apr 2021

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Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

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Reviews

Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...

Published: 24 May 2021

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Loyalty Schemes

The Loyalty Scheme system has been created with loyalty bands in mind, e.g. BRONZE - 5% off, SILVER - 10% off and GOLD - 15% off. Loyalty schemes can...

Published: 28 Apr 2021

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Reports

Programming Utilities

Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...

Published: 15 Oct 2021

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SQL Editor

Programming Utilities

This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...

Published: 20 Jul 2020

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Card Processors

Payment Processing

To accept card payments, you must set up Card Processors in your IRP Admin.

Published: 13 Apr 2021

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Card Types

Payment Processing

Card types are the different types of card that can be used to place orders on your site. A list of currently-available card types is normally...

Published: 14 Sep 2020

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Vouchers

Promotions

This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.

Published: 25 Oct 2021

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Feed Manager

Feed Management

Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...

Published: 11 Aug 2023

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Product Exclusions

Feed Management

Product Exclusions allow you to alter your feeds to exclude certain brands, categories or models.

Published: 25 Jul 2023

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Category Maps

Feed Management

Category Maps allow you to map your categories in the IRP to the categories used by the third party to whom you are providing the feed.

Published: 26 Jul 2023

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Traffic Sources

Orders Tracking

By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...

Published: 07 Jul 2021

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Brand Campaigns

PPC & SEO

Brand campaigns are set up to be focused primarily on the Brands and Products listed on your IRP. Brand campaigns allow you to create a structure that...

Published: 03 Nov 2020

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Category Campaigns

PPC & SEO

Category campaigns allow you to create a structure that has each category represented individually at the Ad Group level or the option to hold several...

Published: 21 Jul 2020

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Custom Campaigns

PPC & SEO

Custom campaigns allow you to create as many custom campaigns and Ad Groups as you want. You can use this if you want to set up and use Keywords and...

Published: 07 Apr 2021

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Scripts

PPC & SEO

You use this section to add more than one Google Conversion Tracking Script to the IRP (the Order Confirmation Page after a customer has completed...

Published: 15 Sep 2020

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Price Adjustments

You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand...

Published: 14 Sep 2020

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Product Discounts

Price Adjustments

You use the product discount section to discount products in bulk by a specified percentage.

Published: 01 Apr 2021

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Questions & Answers

Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.

Published: 07 Apr 2021

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Failed Individual Words

Search

The Failed Individual Words page displays a list of search terms entered by users that could not be matched on the site.

Published: 03 Mar 2021

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Word Replacements

Search

Word Replacement is a feature used to correct search results if a user has made a spelling mistake or entered an incorrect word.

Published: 02 Sep 2020

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Ignored Words

Search

Ignored Words are terms that should be excluded from searches. Examples of these would include ‘And’ or ‘At’.

Published: 06 Jul 2020

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Telesales Overview

Telesales

Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...

Published: 31 Mar 2021

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Telesale Prompts

Telesales

You use telesales prompts to display information or questions at specific stages of the telesales order process. They remind Admin users who are...

Published: 08 Jul 2020

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System Emails

Email Marketing

The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...

Published: 05 Jul 2021

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Site Scripts

The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...

Published: 11 Oct 2021

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Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

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Shipping Zones

Shipping

You use Shipping Zones to collect Shipping Countries into groups, which are then used in Shipping Rules. Shipping Zones must contain one or more...

Published: 13 Apr 2021

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Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

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Shipping Rules

Shipping

You use Shipping Rules to define the prices and apply any cost and weight restrictions to the Shipping Zones and Shipping Methods that you have...

Published: 16 Nov 2022

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Customer Contacts

Customers

When a customer uses the Contact Us Question functionality, it creates a Customer Contact within your IRP. You can view the number of new customer...

Published: 31 Mar 2021

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TradeTalk

Marketplaces

TradeTalk is an online marketplace developed by IRP Commerce. It gives IRP customers the ability to list their products on the site.

Published: 14 Sep 2020

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Create A New User (EPOS)

EPOS

This topic describes how to create users for the IRP EPOS.

Published: 03 Aug 2020

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Make A Sale (EPOS)

EPOS

This topic describes how to make a sale using the IRP EPOS.

Published: 21 Oct 2020

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Issue Discounts (EPOS)

EPOS

This topic describes how to issue discounts using the IRP EPOS.

Published: 03 Aug 2020

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Issue Vouchers (EPOS)

EPOS

This topic describes how to issue vouchers using the IRP EPOS.

Published: 03 Aug 2020

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Issue Refunds (EPOS)

EPOS

This topic describes how to issue refunds using the IRP EPOS.

Published: 03 Aug 2020

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Park Sales (EPOS)

EPOS

This topic describes how to park sales using the IRP EPOS.

Published: 03 Aug 2020

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Sales Lookup (EPOS)

EPOS

This topic describes how to look up previous sales using the IRP EPOS.

Published: 26 Feb 2021

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Reporting (EPOS)

EPOS

This topic describes how to produce reports using the IRP EPOS.

Published: 03 Aug 2020

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Navigation – Top Tabs

Interface & Design

This section allows you to see how your Top Nav will appear on the front end, making it easy to apply any changes or updates through the use of...

Published: 15 Apr 2021

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Launching a Sale - 108 results in Knowledge Base