Launching a Sale - 134 results in Knowledge Base

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Application Settings
Application Settings
Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...
Published: 11 Dec 2020
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Banners
Interface & Design
You use the Banners section to add banners, graphics and images to your IRP.
Published: 14 Sep 2020
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Common Tasks
Common Tasks
You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...
Published: 02 Nov 2020
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Website CSS Stylesheet
Interface & Design
This section requires good skills and understanding of CSS style sheets. The CSS section is predominately a resource for your interface designers to...
Published: 08 Jul 2020
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Customers
Customers
The customers section allows you to create customer accounts or edit existing customer accounts on your website.
Published: 14 Sep 2020
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Email Campaigns
Email Marketing
Email marketing is a great way to promote sales through your website. Sales conversion from email marketing is generally much higher compared with...
Published: 07 Sep 2020
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Home Page Content
Interface & Design
Home pages are a critical element of an IRP. They are responsible for displaying products. You can display up to five home pages.
Published: 04 Nov 2020
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Live Support Active Sessions
Live Support
Live Support offers a two-way chat facility through a messaging service. You can configure this to be activated at precise times and on a...
Published: 03 Sep 2020
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News
Interface & Design
The news links section appears on the right side navigation of your website. It takes the form of a headline, news abstract and a small headline image...
Published: 08 Sep 2020
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Requests
Price Match
If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.
Published: 14 Sep 2020
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Bulk Operations
Products
Bulk operations allow for a number of tasks to be completed at the same time.
Published: 07 Jul 2020
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Categories
Products
Before adding any Models to your site, you must first create the Categories and Brands to which they will belong. Categories are used to class and...
Published: 15 Dec 2020
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Models
Products
Models are the products that you will sell on your website. Each Model must be assigned a Brand and Category so it is important to add all required...
Published: 15 Dec 2020
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Reviews
Reviews
Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...
Published: 09 Sep 2020
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Loyalty Schemes
Loyalty Schemes
The Loyalty Scheme system has been created with loyalty bands in mind, e.g. BRONZE - 5% off, SILVER - 10% off and GOLD - 15% off. Loyalty schemes can...
Published: 17 Aug 2020
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Languages
Languages
You use the languages section to define how many languages are active on your IRP website. There are 124 languages in the system.
Published: 03 Aug 2020
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Reports
Programming Utilities
Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...
Published: 15 Sep 2020
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SQL Editor
Programming Utilities
This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...
Published: 20 Jul 2020
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Card Processors
Payment Processing
To accept card payments, you must set up a Card Processor in your IRP Admin.
Published: 17 Dec 2020
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Card Types
Payment Processing
Card types are the different types of card that can be used to place orders on your site. A list of currently-available card types is normally...
Published: 14 Sep 2020
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Vouchers
Promotions
This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.
Published: 09 Sep 2020
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Feeds
Feed Management
Submitting feeds to PPC (Pay Per Click) third parties such as Google, Bing, affiliates and comparison sites makes it easier for people shopping for...
Published: 07 Sep 2020
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Feed Exclusions
Feed Management
Feed Exclusions allow you to alter your feeds to exclude certain brands, categories or models.
Published: 22 Oct 2020
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Traffic Sources
Orders Tracking
By entering your marketing costs, linking up with your Google Analytics account and harnessing the powerful statistical abilities of the IRP, you have...
Published: 22 Oct 2020
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Brand Campaigns
PPC & SEO
Brand campaigns are set up to be focused primarily on the Brands and Products listed on your IRP. Brand campaigns allow you to create a structure that...
Published: 03 Nov 2020
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Category Campaigns
PPC & SEO
Category campaigns allow you to create a structure that has each category represented individually at the Ad Group level or the option to hold several...
Published: 21 Jul 2020
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Custom Campaigns
PPC & SEO
Custom campaigns allow you to create as many custom campaigns and Ad Groups as you want. You can use this if you want to set up and use Keywords and...
Published: 21 Jul 2020
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Scripts
PPC & SEO
You use this section to add more than one Google Conversion Tracking Script to the IRP (the Order Confirmation Page after a customer has completed...
Published: 15 Sep 2020
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Price Adjustments
Price Adjustments
You use price adjustments to temporarily update prices in bulk using one of two methods: Uploading a completed template, or manually selecting brand...
Published: 14 Sep 2020
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Product Discounts
Price Adjustments
You use the product discount section to discount products in bulk by a specified percentage.
Published: 11 Aug 2020
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Refusal Reasons
Price Match
You use this section to create price match refusal reasons that can be used when declining a Price Match request.
Published: 16 Apr 2020
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Questions & Answers
Questions & Answers
Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.
Published: 09 Sep 2020
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Failed Individual Words
Search
The Failed Individual Words page displays a list of search terms entered by users that could not be matched on the site.
Published: 15 Jan 2021
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Word Replacements
Search
Word Replacement is a feature used to correct search results if a user has made a spelling mistake or entered an incorrect word.
Published: 02 Sep 2020
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Ignored Words
Search
Ignored Words are terms that should be excluded from searches. Examples of these would include ‘And’ or ‘At’.
Published: 06 Jul 2020
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Small Translations
Interface Translations
The small translations are effectively "snippets" of information throughout the website. These could be items such as "More Info", "Stock", "Reviews",...
Published: 03 Sep 2020
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Large Translations
Interface Translations
The 'Large Translations' section contains all substantial pieces of content or text that can be found around the site. For example: ‘Postage...
Published: 03 Sep 2020
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Translation Categories
Interface Translations
You use this section to categorise translations into groups based on their content and location on the site.
Published: 03 Sep 2020
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Brands (Translations)
Interface Translations
You use the Brand Translations section to translate particular brand descriptions within the IRP into different languages.
Published: 03 Sep 2020
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Categories (Translations)
Interface Translations
You use Categories section to translate particular categories within the IRP into different languages.
Published: 03 Sep 2020
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Models (Translations)
Interface Translations
Model translations translate the model description that is visible on the model page into alternative languages.
Published: 03 Sep 2020
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Stock (Translations)
Interface Translations
Stock translations are translations that are applicable at a stock level. These translations include sizes and colours.
Published: 03 Sep 2020
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String Replace
Interface Translations
You use this section to replace a certain string with another. You can apply this to Small Translations, Large Translations, Site Emails and Custom...
Published: 04 Aug 2020
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Telesales Overview
Telesales
Telesales orders allow staff members to take and place orders for customers over the phone. Staff can also take over a customer basket to make the...
Published: 08 Jul 2020
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Telesale Prompts
Telesales
You use telesales prompts to display information or questions at specific stages of the telesales order process. They remind Admin users who are...
Published: 08 Jul 2020
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System Emails
Email Marketing
The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...
Published: 15 Jan 2021
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Site Scripts
Site Scripts
The Site Scripts section holds the various third-party scripts that you can use on your website. If you need to add a script to your IRP, please...
Published: 14 Sep 2020
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Polls
Interface & Design
This section allows you to create and host online polls/surveys on your website. Polls can be used as a method of research to gauge public opinion on...
Published: 08 Sep 2020
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Private Sales
Private Sales
You can use private sales to create focused sales, targeted at specific customer demographics.
Published: 14 Sep 2020
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CSS Stylesheet (Private Sales)
Private Sales
The CSS styles located in this section are specific to Private Sales. They will not affect content on the main site.
Published: 08 Jul 2020
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