Search Results "Q"

Questions & Answers

Visitors to your site have the ability to ask questions about models. They do this by clicking the ‘Ask A Question’ link on the models page.

Published: 07 Apr 2021

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Contact Us Questions

Customers

You use this section to create specific Contact Us Questions. This allows you to customise and tailor the fields for input values.

Published: 31 Mar 2021

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Requests

Price Match

If you allow price match requests, your visitors can request a match on a product that they have seen at a cheaper price on another website.

Published: 26 Mar 2021

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SQL Editor

Programming Utilities

This section shares some functionality with the Reports section. You can use the SQL Editor to add, edit and run reports, download report data and run...

Published: 20 Jul 2020

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EPOS Till Features & Requirements

EPOS

This topic lists the IRP EPOS fetaures, requirements and recommendations.

Published: 07 Sep 2020

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Specifications

Feed Management

The Specifications section of the IRP allows you to edit feed details as well as browse or edit the SQL query used to populate the feed.

Published: 31 Jul 2023

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Models

Products

Models are the products that you will sell on your website. Each model must be assigned a brand and category so it is important to add all required...

Published: 18 Aug 2023

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Reviews

Reviews will come to represent a very important part of any website. An online review may cement a customer’s decision to buy, or indeed promote them...

Published: 24 May 2021

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Customer Contacts

Customers

When a customer uses the Contact Us Question functionality, it creates a Customer Contact within your IRP. You can view the number of new customer...

Published: 31 Mar 2021

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Stock Transfers

Stock Control

You use this section to view and request incoming and outgoing stock transfers between different stock locations.

Published: 02 Apr 2021

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Stock Analytics

Stock Control

You use this section to estimate the costs involved in reordering stock and the potential profits available. You can also update sales velocities,...

Published: 02 Apr 2021

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API - API Keys

Server Management

You use this section to enable API Request Handling, generate secure API Key-Shared Secret pairs to 'sign' and verify each message, and to ensure that...

Published: 10 Aug 2020

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Refusal Reasons

Price Match

You use this section to create price match refusal reasons that can be used when declining a Price Match request.

Published: 26 Mar 2021

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BASKETS API - AddItemTrade Method

Server Management

You use the AddItemTrade method in the Baskets API to add items to baskets on Trade sites.

Published: 02 Nov 2020

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BASKETS API - AddItem Method

Server Management

You use the AddItem method in the Baskets API to add items to baskets on Desktop and Mobile sites.

Published: 02 Nov 2020

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Trade Promotions

Trade Site

This section is an extension of the B2C Promotions Engine, implemented within the Trade platform. The section contains all the necessary features to...

Published: 31 Mar 2021

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Referrers

Referrals

You use the Referrers section to view and add details of the domains that refer visitors to your website.

Published: 18 May 2021

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Segmentation

Email Marketing

You use this page to view and edit all of the email segmentation options available to you on the IRP. These include email profiles, mailing list...

Published: 25 Oct 2021

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Amazon Integration Overview

Marketplaces

Here are the steps that you need to follow to make the most of the IRP’s Amazon Marketplace feature.

Published: 07 Apr 2021

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Amazon

Marketplaces

You use the Amazon marketplace section of IRP Admin to add and edit marketplaces and monitor Amazon orders that failed to download.

Published: 12 Oct 2021

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Click and Collect Overview

Orders

This IRP In Depth topic shows you how to make the best of the IRP’s powerful Click & Collect feature.

Published: 08 Apr 2021

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Overview - New (Integration)

Integration

You use the Overview - New section to configure any type of recurring data integration with the IRP.

Published: 08 Apr 2021

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B2B Overview

Trade Site

By reading through this overview you will become familiar with the key areas of IRP B2B and gain a good understanding of how B2B works from both a...

Published: 20 Oct 2021

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Price Lists

Trade Site

You use this section to configure customised price lists for different groups of Trade (B2B) Customers.

Published: 15 Sep 2020

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Financial Reports

Statistics

You use this section to create custom financial reports. You can select date ranges and grouping options for your reports, pick specific field types...

Published: 31 Mar 2021

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Interventions

You use this page to configure options for 'intervening' to engage a customer when they are on your website, primarily to move them closer to making a...

Published: 31 Mar 2021

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eBay

Marketplaces

This section is where you view, add, manage and delete eBay Marketplaces on your IRP.

Published: 07 Apr 2021

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Offer Status Content

Products

The Offer Status Content page shows all model Offer Statuses, their associated icons and the number of models currently under each Status.

Published: 03 Sep 2020

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Understanding Card Payments On The IRP

Payment Processing

This topic provides an overview of Card payments on the IRP.

Published: 08 Apr 2021

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Local Payment Methods

Payment Processing

This section is where you add each Alternative Payment Method (APM) that you want to implement on your IRP. You will need to add the associated Method...

Published: 05 Feb 2021

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Local Payment Method Accounts

Payment Processing

Here is where you add the Worldpay XML Password, Installation Id, MAC Secret and other details for your Alternative Payment Methods (APMs). This is...

Published: 23 Apr 2021

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Check In Stock Using the EPOS

EPOS

Using Stock Mode in the EPOS enables you to increase the level of stock items without adversely affecting EPOS sales or refund figures.

Published: 20 Jul 2020

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Overview (Customers)

Customers

The Overview screen presents you with a summary of customer information.

Published: 14 Sep 2020

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Overview - Legacy (Integration)

Integration

You use the Integration section to configure any type of recurring data integration with the IRP.

Published: 08 Apr 2021

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Small Translations

Interface Translations

The small translations are effectively "snippets" of information throughout the website. These could be items such as "More Info", "Stock", "Reviews",...

Published: 28 Apr 2021

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System Emails

Email Marketing

The System Emails Section allows you to create and edit System Generated Emails. These emails are automatically sent out by the system at specific...

Published: 05 Jul 2021

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Shipping Countries

Shipping

You use the Shipping Countries section to add and edit Shipping settings for countries. You can also use it to disallow shipping to specific...

Published: 19 Oct 2021

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Shipping Methods

Shipping

Shipping Methods are the services that you will use to ship products to your customers. You can set up Shipping Methods for all services provided by...

Published: 29 Jun 2021

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Search History

Search

The Search History section displays all the terms that have been searched for on the front end of the web site.

Published: 07 Apr 2021

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Loyalty Schemes

The Loyalty Scheme system has been created with loyalty bands in mind, e.g. BRONZE - 5% off, SILVER - 10% off and GOLD - 15% off. Loyalty schemes can...

Published: 28 Apr 2021

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Reports

Programming Utilities

Reports allow you to pull information from your IRP database on any aspect of your IRP instance, including Models, Stock, Orders, Admin Users,...

Published: 15 Oct 2021

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Card Types

Payment Processing

Card types are the different types of card that can be used to place orders on your site. A list of currently-available card types is normally...

Published: 14 Sep 2020

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Vouchers

Promotions

This section allows you to create vouchers that can then be emailed to clients who can redeem them through the website.

Published: 25 Oct 2021

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Application Settings

Application Settings act as default settings for almost all of the features within the IRP. Although there are a large number of settings, it is...

Published: 04 Oct 2023

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Common Tasks

You can set up Common Tasks to schedule routine and/or time-dependent updates and tasks to run automatically. This removes the necessity for someone...

Published: 19 Oct 2021

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Customers

The customers section allows you to create customer accounts or edit existing customer accounts on your website.

Published: 13 Oct 2021

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PayPal API Accounts

Payment Processing

To accept PayPal payments, you must set up your PayPal API Account in your IRP Admin.

Published: 09 Sep 2020

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PayPal Settings

Payment Processing

All of the Application Settings related to PayPal are stored in this section.

Published: 09 Sep 2020

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Order Settings

Application Settings

You use the Order Settings section to define settings for fraud scoring, part codes, EANs and RMA forms.

Published: 30 Mar 2021

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Product Settings

Application Settings

You use the Product Settings section to define settings for models, offer statuses, brands, categories, model images and product groups.

Published: 30 Mar 2021

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