You can find this section under Application Settings in the IRP Admin left navigation menu.
IRP Shopper’s ability to calculate and display precise delivery dates directly in the basket, and throughout checkout, removes one of the biggest friction points in ecommerce: uncertainty.
With Estimated Deliver Dates (EDDs) IRP Shopper now presents a clear, message “Delivery Date: Tomorrow, Thursday 12th”, which creates urgency and reinforces reliability. This combination of urgency and trust is a proven driver of conversion uplift.
EDDs brings consistency throughout the entire customer journey - from the basket page, through checkout, the order confirmation page, within confirmation emails and in the My Account area. This end-to-end visibility reinforces trust at every touchpoint, not just at the point of purchase.
How is the calculation made? Each shipping rule will have a setting for delivery days min and max. When a shipping method is selected IRP goes through the basket getting the estimated delivery date for each item using the delivery days values as a starting point and factoring in item stock levels, the time of day and whether the delivery method can deliver on Saturday and/or Sunday. IRP takes the latest dates from all the items in the basket and that becomes the estimated delivery date for that basket.
The 'Estimated Delivery' component is displayed in the following locations in the IRP Shopper flow...
- Models/Product
- Basket - Delivery method selection
- Basket Mini
- Checkout
- Confirmation
- Confirmation Email
- My Account > Order
Application Settings Configuration
- Enable Estimated Delivery Date: TBD
